Location
Turks & Caicos - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2354 reviews
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Oct 11, 2024Great condos without resort features
The staff is super affable and the grounds are nice. We also loved the fact that it is pretty much a condo with a stove and refrigerator. There were plenty of spaces at beach. My rating applies to a few things that affected the trip: 1. Restaurant closed for reservations, so they should have had a free shuttle service into the main center to accommodate. 2. Room should have a dust broom and dustpan for sand /dirt, 3. No saucepan nor spatula. 4. Water 2 dollars; it is almost 100 degrees and we have to pay for water.? No bubbler nor cooler? 4. The biggest issue for me was the horrible manure fertilizer smell that permeated the property. I could not sit by the pool nor on the patio because the smell was so strong and literally turned my stomach.
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Sep 18, 2024Excellent! Loved it here!
Excellent resort! We cannot wait to return! This was our first time staying at the Royal West Indies and this will definitely be our new go to place to stay! This was our 12th visit to the island and we have stayed at multiple different hotels/resorts and this is definitely our new favorite place for the price, such a great value! The grounds are so beautiful and well maintained, the pools were beautiful and I loved that there is an adults only pool and jacuzzi. We booked an ocean front studio and the room was very nice with a large balcony and amazing views! Our room also had a brand new bathroom which we were not expecting, so that was an added bonus. The beach was perfect as Grace Bay Beach always is and I actually love this location on the beach, you can easily walk to the end of Grace Bay Beach and the beginning of Leeward Beach, very beautiful. All of the staff we encountered were super friendly and welcoming and although the restaurant was temporarily closed for renovations during our stay, they did coffee and pastries in the lobby in the morning and a beach bar with great happy hour prices in the afternoon! We always rent a car so we weren’t bothered by the closed restaurant, and we did walk down the beach to flamingo cafe once for lunch and once for dinner and it was excellent! Great food and even better views! (It is just past club med). Overall we absolutely loved it here and cannot wait to return!
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Aug 11, 2024
ROYAL WEST INDIES RESORT. THE BEST VALUE ON GRACE BAY, TURKS & CAICOS
Amazing! Been visiting here for 20 plus Years. Clean as A Pin! No Spoiled Cremer for the Coffee Machine or Iron that leaks Water. The Hotel Staff has a "Can Do Spirit" with a smile! I had a two bedroom Suite and it was So Clean. Maid Service didn't miss anything! The Air Conditioning will Get ya as Cool as Ya want to be! Netflix and So Many Other TV Selections Available at Nite on a BIG SCREEN TV! 👌 I have sent 1150 Overnites in Marriott Hotels and Non Have been 100% Perfect like this Resort Hotel is. The Beach ⛱️ is Beautiful, right on 7 Mile Grace Bay and you have here a Pool and Hot Tub for Adults Only! How thoughtful! I give this Resort a 5.0 on scale of 1 thru 5. Will be Back again!
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Jul 08, 2024Slice of heaven
Burt the morning bar server has the best service. He made me & my sisters experience here enjoyable. The beach is a slice of heaven! I would only suggest bringing the beach chairs and umbrellas a little closer to the water! Additionally better service from the employees that work in the beach towel/ water equipment area.
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Jul 06, 2024Big Disappointment
We had the worst vacation ever at the Royal West Indies. We had booked and pre-paid an Ocean Front suite 6 months prior to arrival. Instead, they did not honor their confirmed reservation and gave us a Garden view room and expected us to pay for the Ocean Front rate. Upon checking-in, they never told us that we had been switched to a different room than the one we confirmed and paid for. If you book here, don't expect management to honor your booking. We spoke to a lot of people during our 7 day stay and found out that rooms are owned by some other people and this "resort" leases the apartments to tourists. We traveled for two full days to get to Turks and Caicos and expected to get the room for the price we paid in impeccable condition. Instead it was obvious that no one had occupied this garden room for a long time... the balcony was dirty, the kitchen oven was filthy, just to mention a few things. We had to ask housekeeping to deal with this. It's not a "luxurious" property. We have traveled extensively around the world and this is a mere 4 out of a 10. We tried the Pelican Restaurant and they were not consistent in their service as they seem to hire untrained people when busy. For 6 months we dreamed about waking up in the morning to enjoy the beautiful ocean scenery and instead we were deceived and lied to.