Location
Cancun - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9135 reviews
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Jan 28, 2023Cancun All Inclusive
We stayed 7 nights all inclusive. The hotel is clean with friendly staff. Food is excellent. Facilities were spot on and beach was perfect. One feeling you get from landing to leaving is it’s all about money. Check the exchange rate you get when using US Dollars or credit cards they hardly ever show the exchange rate. Airport transfers are a costly experience, one of our bags was late with Condor Air and basically no one could care less. Isla Muheres trip is good but expensive you can catch bus and ferry much cheaper. Great place to holiday but you are a cash cow for local economy and watch the exchange rates being applied as they will fleece you if given a chance
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Jan 28, 2023Fun vacation with friends and family
The entertainment crew was absolutely amazing and had fun games that reached all age groups. Alexis especially stood out with the entertainment group!! There was a foam pool party when I went and it was so fun and a something I’ve never experienced. Definitely would recommend booking here with family, girlfriends, or your significant other. Also good food, the breakfast and dinner options were wide enough to reach everyone’s pallet.
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Jan 26, 2023
THE Best Activities & Entertainment Staff, amazing place, amazing staff, beautiful ocean!
5/5 The food is amazing, the staff is incredible. All staff from gardeners to the entertainers work very hard at making sure you have a great time. The waiters and bar tenders all put 100% attention on the guests and help with everything.THE BEST HOTEL!!
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Jan 26, 2023
Animation staff
Everything from the animation was beyond expectation, Sexy Alexis, Aline and Maxine where perfect team, foam party was one off the best wheve seen. All the activity they where anymathing where so great.
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Jan 24, 2023
Amazing poolside service!
We recently stayed at GR Caribe the sister hotel to Royal Solaris. We spent our pool time at RS since it's more upbeat and family friendly. Jeyson our bartender/poolside server was absolutely AMAZING! I can not say enough great things. We barely waited for drinks. He constantly cleaned while serving and kept the drinks coming. He would make any drink We asked for even if he didn't know it, we just had to say what was in it. We are an excursion family but chill poolside every other day. We made sure to be in Jeysons section and he made our pool time extremely enjoyable! If you go try and find his section. Due to his hard work we barely dealt with the birds attacking our plates and they barely hung out....unlike other hotels we've stayed at in the hotel zone where the birds took over the pool area and made you feel attacked. Thank you Jeyson and RS!