Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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South Beach get away
This is one of the nicest properties on Miami South Beach. My experience was enhanced by the service of Boris who checked me in. Boris was very nice and accommodating From the moment I set foot on the property, I highly recommend anybody looking for a high end experience to truly stay here VINCE
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AMAZING
I just want to start with saying that brian and jeffery from the beach are amazing ! They are very attentive and service was 10/10! They took amazing care of my partner andI I !! I recommend asking for them whenever you need assistance at the beach you wont regret it ! :)
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Amazing 10/10
Bryan and Jeffry are absolute lifesavers! We went to the beach to grab chairs, and they went above and beyond to make sure we had a great time. They were always there to lend a hand and make sure we were comfortable throughout the day. If you ever visit, you’ll be in good hands for sure. This service is absolutely top-notch!
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Good location, but not much else
I would not recommend the Royal Palm in South Beach. Our experience started off on the wrong foot when we had to wait two hours past the 4 PM check-in time because the hotel allowed another guest to do a late check-out—without informing us of the delay. While our room had a beautiful ocean view, the windows were so filthy that we could barely enjoy it. The bathroom was equally disappointing, with stained walls and towels that appeared to have remnants of self-tanner. The hotel advertises free beach chairs, but charges $40 just to use an umbrella, which feels like a sneaky way to nickel-and-dime guests. The only real positive was the location, but given the service and cleanliness issues, it’s not worth the hassle. Definitely would not stay here again.
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DO NOT TRUST THEIR PHOTOS OF THIS PROPERTY
This hotel should be shut down and renovated. Do not waste your money booking at this property. The toilet seat seats are disgusting. The showers are filthy. There’s a two seat couch in the room that looks as if it was outdoor furniture and never cleaned the beds. do not look like that the linen was washed or ever!!! my room smelled like dog, a_s and cigarettes! Save your money!!!