Hotel Promotions
Up to $1460 in Resort Credits.
Guests will receive up to $1460 in coupons per room towards the purchase of Spa Services,  Golf, Weddings, Photos, and Dining.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 

Applicable Dates:
Booking Dates: 15 Dec 2023 to 22 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $850 in Resort Credits.
Guests will receive up to $850 in coupons per room towards the purchase of Spa Services,  Golf, Weddings, Photos, and Dining.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 
Applicable Dates:
Booking Dates: 15 Dec 2023 to 22 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive the following amenities:

* Surprise welcome gift in their room
* Small bottle of Tequila
* King Bed ( subject to availability)
*  Late Check out (subject to availability at time of departure)
* Complimentary upgrade to next available room category ( subject to availability and upon request)
*  $35 Spa Credit for a selected service in "Specials for couples" category (120 min). This discount applies per couple per stay and does not apply with other promotions and discounts. Only one Spa Credit can be used per spa service.
To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days

Applicable Dates:
Booking Dates: 27 Jun 2024 to 23 Dec 2027
Travel Dates: 24 Dec 2024 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guest will have access to all bars, lunch and snacks at Riu Playacar and Riu Tequila.

Important information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in. Breakfast and Dinner must be taken at the booked hotel. Transportation is not included
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, snorkel gear, 1 introductory scuba diving lesson in the pool, RiuFit program, beach volleyball, small catamaran ( max 2 people)
Free wellness facilities as described (gym).
Free entry to the discotheque at Riu Tequila (drinks included). Must be 18 years old.
WiFi throughout the hotel.
Daytime entertainment program for adults
Live music shows and Riu entertainment
Riu Get Together Party at the Riu Tequila hotel
RiuLand Kids Club for ages 4-7 and 8-12
All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Applicable Dates:
Booking Dates: 08 Jul 2024 to 23 Dec 2027
Travel Dates: 24 Dec 2024 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Various Lounges/Bars
    - Cancun
    - Mezcal
    - Tequila
    - Ibiza
    - Cozumel 
  • Various Restaurants
    - La Hacienda 
    - Shanghai - Asian restaurant (buffet) 
    - La Margarita - Steakhouse (a la carte)
    - Sicilia - Italian restaurant (buffet)
    - Snacks 24 hours a day

    Formal dress is required for dinner (main restaurant: T-Shirts with sleeves for gentlemen; theme restaurants: long trousers and T-Shirts with sleeves for gentlemen).
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting,Offsite†
  • Baggage hold
  • Children programs
  • Children welcome
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Gift/News stand†
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting, Offsite†
  • Baggage hold
  • Children programs
  • Children welcome
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Different activities for children such as drawing, watching movies, making theater plays, games, etc.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There is 1 outdoor hot tub.
  • Motorized Water Sports †
    Jet skis
    Parasailing
    Waterskiing
    Diving
    Deep sea fishing
  • Non-Motorized Water Sports
    Windsurfing
    Snorkeling equipment
    Kayaks
  • Pool
    There are 5 pools on-site. This property has swim-up bars.
  • Sauna
  • Spa †
  • Tennis court
    There are 3 lit tennis courts on-site.
Off-Site Recreation
  • General †
    Access to pickleball court at Riu Palace Mexico
  • Golf †
    Golf course located within a mile of the hotel.
On-Site Attraction
  • On-site Entertainment
    Access to weekly theme parties for everyone

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 9349 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Week in Paradise

    Great week! Hotel staff are amazing - always working hard; rooms way better than expected, internet excellent. Don't miss the acrobatic show (Wed?) at noon by the pool closest to the beach. Buffet dinner features a different protein each night at the far end - ribs and salmon were outstanding. Umbrellas and blankets are in the room closet, facecloths provided, abundant activities posted on electronic board in the lobby or by QR code to your phone. Beach had some algae 2 out of 7 days but staff moved it out and raked the beach every day. Beautiful grounds, felt spoiled all week.

    Apr 13, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect experience

    First time staying at the RIU Yucatan and will most definitely return. The hotel and grounds were very clean, didn't matter what time of day or night they were always cleaning. There was a large variety of food and drink and you could literally eat and drink 24/7 if you choose to. The staff were fantastic regardless of if you tipped them or not. Pools were clean (however I avoided the swim up bar) good entertainment during the day and of an evening. As a solo traveller I felt safe in the resort. Also felt safe doing excursions chichen itza, Holbox and a few others. Rooms were cleaned daily and were comfortable....maybe a slight touch up needed but only used it to sleep and get ready in so was totally fine. For the cost of the trip I honestly couldn't fault it. Looking forward to returning next March.

    Apr 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Gay Friendly Fun Hotel

    Fabulous fun hotel and gay friendly as lots of guests of various genders. The staff all so friendly,helpful and great customer service. The hotel was so clean and food in all restaurants is great. Location is beautiful in the beach with lovely walks and nightlife only 20 minutes walk away but plenty fun and entertainment in hotel during the day in pool bar and in evenings. Looking forward to returning later 2026.

    Apr 03, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great hotel to visit

    This is our second time to this hotel and overall it’s fantastic. The staff are really friendly, hotel is constantly being cleaned. However on our visit to their Mexican restaurant we were extremely disappointed. To be in Mexico in a Mexican restaurant the food was very bland and when we got our food it was stone cold. This had something to do I think with being under staffed, the staff were rushing around trying to please everyone but having to bring out several tables food at the same time which didn’t help. The food in the other restaurant was really nice and the buffet always had plenty of choice. The beach here is beautiful due to the constant work the beach team put in constantly cleaning seaweed etc. The Rui hotels here go above and beyond in trying to give guests a great beach experience.I would highly recommend this hotel overall

    Apr 03, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Highly recommend

    Couldnt fault this hotel Lovely hotel and grounds right on a beautiful beach Food was very good and a good variety, the staff wete all pleasant and helpful Special mention to Felix at the pool area bar, always made us laugh

    Apr 02, 2026
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 29.32Mexican Pesos per person per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319