Where families, spa-lovers and active travelers come to play, this inviting oceanfront resort provides a home away from home in Mexico’s picturesque Riviera Maya. Fronting the bright blue waters of the Mexican Caribbean, guests are treated to a tropical paradise of daily and nightly entertainment; a kid’s playground, pool and supervised activity club designed to keep your little ones busy throughout your stay; unique boutique shops; a pampering selection of massages and beauty treatments at the Renova Spa; buffet and a la carte restaurants and bars and all-inclusive exchange privileges at the nearby Riu Yucatan, Riu Playacar and Riu Tequila resorts. Nearby the shops, dining, 18-hole golf and entertainment of Playa del Carmen, guests enjoy a wealth of personalized service and upscale amenities during stays at this dynamic tropical escape.

Location

Playa del carmen - Beach
Cancun, Mexico (CUN) : 37 miles

Property Information

Year Built: 1997
Last Renovation: 2013
Accessible rooms: 4
Total rooms: 507

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of a minimum $32.57 Mexican Pesos (approx. $1.89 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 8607 reviews
  • 5.0 star tripadvisor rating
    Lovlyyyy 👌😍

    So nice rooms spotless . Buffett food was good selection .shangai was our favourite only reason being we loved the lamb rogan josh and prawn crackers staff work hard at all times ..betty .juan . Negri . .cleaners on hand at all times so we would like to say thank you for our 2 weeks in yucatan .

    Jun 10, 2024
  • 3.0 star tripadvisor rating
    Pretty good- wasn't up to my expectations seeing it as a 5 star resort.

    Resort was small- definitely not up to class with the other riu hotels, food was decent, beach overpopulated. If you want seats get up early and reserve with towels (signs say not to do it yet everyone does it anyways) Entertainment team pretty good. Probably wouldn't visit this resort again but definitely interested in other resorts that riu has to offer.

    Jun 08, 2024
  • 5.0 star tripadvisor rating
    Highly recommend Yucatan

    Amazing resort. We just returned from our trip. We stayed at the Yucatan. Our review....we had an absolute blast. Yes, the rooms are a little outdated and there is no door to the bathroom, so you have an open view to the shower. There is a door to the toilet. Very few plugs in the room. Food was great, activities were amazing, staff was wonderful, evening shows were great. Beach was great. A few days had heavier sargassum, but they worked very hard every day to help clear it. I'll post pics of this. Lower quality liquor, but okay. Overall, we would definitely stay again.

    Jun 06, 2024
  • 5.0 star tripadvisor rating
    Dream holiday

    The Hotel was perfect, food was outstanding and the complex was immaculate. Staff very friendly and helpful with anything you might want to know. I would definitely return. Very safe walking around outside the complex even at night. Trips were well organised and a reasonable price.

    Jun 02, 2024
  • 4.0 star tripadvisor rating
    Beautiful Hotel

    We've just returned home after 11 nights here. Before coming I was a bit worried about the reviews I was reading. No need to worry at all! The Hotel is fabulous, spacious and lovely and clean. The staff are fantastic! Massive shout out to Leo, Vincente, Martin,Falcon,Dulce,Felix,Lena and Betty they were Amazing! Rooms were spacious and clean we were in block 6 which was great all the animals were always around they were great to watch! Food was great always fresh and lots to choose from. Drinks were great! Beach is absolutely beautiful we spent most days at the beach never had a problem getting a sunbed after 9am. Water sports on the beach were great. I broke my foot on day 2, the staff were fantastic, tui reps were very helpful and hospital was amazing and helpful. Shame it didn't have a games room with a pool table in though! I would definitely come back to Mexico 🇲🇽

    May 31, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319