Where families, spa-lovers and active travelers come to play, this inviting oceanfront resort provides a home away from home in Mexico’s picturesque Riviera Maya. Fronting the bright blue waters of the Mexican Caribbean, guests are treated to a tropical paradise of daily and nightly entertainment; a kid’s playground, pool and supervised activity club designed to keep your little ones busy throughout your stay; unique boutique shops; a pampering selection of massages and beauty treatments at the Renova Spa; buffet and a la carte restaurants and bars and all-inclusive exchange privileges at the nearby Riu Yucatan, Riu Playacar and Riu Tequila resorts. Nearby the shops, dining, 18-hole golf and entertainment of Playa del Carmen, guests enjoy a wealth of personalized service and upscale amenities during stays at this dynamic tropical escape.

Location

Playa del carmen - Beach
Cancun, Mexico (CUN) : 37 miles

Property Information

Year Built: 1997
Last Renovation: 2013
Accessible rooms: 4
Total rooms: 507

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of a minimum $32.57 Mexican Pesos (approx. $1.89 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8825 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great place for a family vacation!

    Our family thoroughly enjoyed our stay at RIU Yucatán in Mexico. The beach and pool areas were exceptional, and the staff provided excellent service throughout our visit. While the rooms were simpler and not as fresh as those in other RIU properties we’ve experienced, the overall ambiance of the hotel and its surroundings made for a memorable vacation. Although the sports and fitness offerings were somewhat limited, the beautiful setting more than made up for it. We highly recommend RIU Yucatán for a relaxing and enjoyable stay.

    Nov 14, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Birthday trip for friend

    Staff are always our favorite part of our stay!! Always smiling and happy! Shower water temperature was a problem this time.

    Nov 13, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    You get what you paid for

    This was our third time in Mexico and the first time in this area. Will definitely be booking a RIU again. Absolutely fantastic hotel, staff were fantastic and 99% spoke very good English so no need for broken Spanish sentences from us. Yes, rooms were a little dated but if you're in Mexico at this resort, you should only be in the rooms for sleep. They were cleaned everyday and the drinks/fridge was restocked every other day. Juan at the ibiza bar was very attentive and a genuinely a very nice person who took interest in every one and where they were from. Drink and food was excellent. Riu yucatans system for ala carte meals were the best, no need for booking. If they were full, you received a pager when a table was free whi Ch meant you could wait in a local bar. The neon and white party's were great, everyone was involved and in the spirit. Big shout out to the restaurant staff who came and lined out at 1830 every night and made you feel special. Well done and thank you RIU Yucatan we will definitely be back, beautiful place with beautiful people.

    Nov 09, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Lovely holiday

    This was our second stay at Riu yucatan and it was exactly as we remembered less the seaweed. The beach is fabulous,so clean , the sea was a little rough for a few days due to the storm activity. The rooms are nice large enough with plenty of drawers and hanging space, the balcony wasn’t overlooked at all. The maid service was very good . The wildlife is amazing capybaras ring tail coati and the monkeys! The food was nice we eat mostly in the Italian and steak house. The steak in the steakhouse was tough but if you go for the sharing platter it is very nice. We tried the Asian and this was pretty good but we never tried the Mexican. It is nice that you don’t have to book a table and can just turn up. My granddaughter liked the mini club especially Andrea and Mexican Chris. Our favourite bar was Ibiza bar by the quiet pool where juan was the bartender he was great. All the staff were friendly and polite and excellent at their jobs. The gym is a little tired and tended to get quite warm. The vacation was good value for money and at some point we hope to return

    Nov 07, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Hotel

    Great hotel. Fabulous food and excellent staff. Had a lovely time despite awful weather. Entertainment team worked hard to ensure everyone could get involved if they wanted to. Everyone cheerful and smiling. Love Rui Hotels...thank you!

    Nov 07, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319