Hotel Promotions

Resort Details

Dining
OnSite Dining
  • Various Lounges/Bars
    - Cancun
    - Mezcal
    - Tequila
    - Ibiza
    - Cozumel 
  • Various Restaurants
    - La Hacienda 
    - Shanghai - Asian restaurant (buffet) 
    - La Margarita - Steakhouse (a la carte)
    - Sicilia - Italian restaurant (buffet)
    - Snacks 24 hours a day

    Formal dress is required for dinner (main restaurant: T-Shirts with sleeves for gentlemen; theme restaurants: long trousers and T-Shirts with sleeves for gentlemen).

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8991 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent all round

    Simply amazing. From housekeeping & food to entertainment & Gustavo! (Pool) Very generous that you can take out a catamaran for free as well Beautiful beach, amazing service all round

    Mar 12, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Family Vacation

    My wife and I took our son and his girlfriend for his senior trip. It was their first time out of the U.S. We all had a great time and the food was very good. Everyone was very nice but Santos and Leo went out of their way to make it a great time for my family and I. They were funny and the highlight of our trip.

    Mar 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect all inclusive hotel in Mexico

    We had the best trip to this hotel! Me and my friend visited for 10 days from Liverpool, UK and loved it. The staff could not be more helpful and friendly. The rooms were clean, beds comfy and good air conditioning / mini fridges etc. Food and drinks were perfect; we were one vegetarian and one with a lactose allergy and there was more than enough food for us throughout the week. Al from the Entertainment team was so friendly and always checked in with us daily and got to know us throughout our stay; all of the entertainment team were great at getting involved and there was something on every night in the lobby and the stage by the pool. We also spoke to David one of the managers I believe about the Cat Cafe we seen advertised and he took us to show us where it was and when we could get involved which we did. Location is great, we would often go on a run or walk around the resort daily which is around 5-6km and there is a gym on site too which has most things in you need for a holiday gym! We didn’t really use the pool but the beach was perfect for us; comfy sunbeds under palm trees and the staff are out in the morning clearing the seaweed for the day. The sea was really calm and clear when we first arrived but got a lot more wavy as the week went on but still perfect! They have party nights on a Friday night in the hotel across the road which is included in your all inclusive. We went to both and they were great fun (although we probably had too many tequilas the night before our flight home but this was all our fault haha). Couldn’t ask for a better holiday or hotel and we will definitely visit again!

    Mar 09, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice time

    The resort was fine, food was great especially at the Italian restaurant. Our server Candy was terrific! Juan the bartender at the adult pool was fantastic! Room service great! Be sure to tip these fine friendly hard-working people!!

    Mar 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic Vacation

    I was a little worried after reading a few reviews after we booked however it was definitely in our top list of places to stay. I would go back again. Everything was perfect. The view, the food, the service you name it it was perfect. The entertainment was great. The pool bartender Leo was AMAZING! I really was sad to leave him his service was top notch.

    Mar 07, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319