Where families, spa-lovers and active travelers come to play, this inviting oceanfront resort provides a home away from home in Mexico’s picturesque Riviera Maya. Fronting the bright blue waters of the Mexican Caribbean, guests are treated to a tropical paradise of daily and nightly entertainment; a kid’s playground, pool and supervised activity club designed to keep your little ones busy throughout your stay; unique boutique shops; a pampering selection of massages and beauty treatments at the Renova Spa; buffet and a la carte restaurants and bars and all-inclusive exchange privileges at the nearby Riu Yucatan, Riu Playacar and Riu Tequila resorts. Nearby the shops, dining, 18-hole golf and entertainment of Playa del Carmen, guests enjoy a wealth of personalized service and upscale amenities during stays at this dynamic tropical escape.
Location
Playa del carmen - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8860 reviews
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Dec 19, 2024Thanks for an excellent holiday
Due to our appalling experience at our hotel in Cozume which is managed by another Spanish-owned chain of hotels, we booked the Rui Yucatan as our dive centre was in the hotel next door. We were a bit apprehensive before arriving but were pleasantly surprised by the professionalism of the Check-in staff. Special thanks to Chris and Danny. As we requested a room as close as possible to the beach we had to wait a little but were allowed to use the facilities including the bars and restaurants. We are given a large modern room with loads of storage, really comfortable beds and room spotlessly clean. Large free safe and fridge filled with all-inclusive drinks. There were even four optics of various spirits to drink. Spent our days diving away or on the beach which was cleaned regularly. The hotel staff did a great job keeping the whole area clean. All the staff we met were very professional and seemed to enjoy their jobs. The food in the buffet restaurant was well cooked and presented and there was a massive choice each morning and evening. We ate in the Italian and Asian restaurants. The Asian was great although it was a buffet. The Italian was my favourite. The drinks at the bars were very good with well-made cocktails and named brands spirits available at no extra charge. Overall we had a great holiday in Mexico. Thank you Riu Yucatan. Thanks to all the hard-working staff who never stop ensuring the guests are happy from the cleaners to animation to the bar and restaurant staff. Would I return, YES for sure. I would certainly recommend this hotel and its sister hotels Tequila and Playacar whose facilities you can use.
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Dec 19, 2024
RIU YUCATAN
Wonderful hotel and ecceptional staff! Caters for all ages. Food was amazing with so much choice!! Never had to wait for bar service, the staff at the pools or reception bar were amazing. Reception team very professional and friendly on checking in and out. been twice to this hotel and will go back.
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Dec 18, 2024
My Happy Place
We first stayed at Riu Yucatan 23years ago and got married there! Since then it has changed with modernisation (though I loved the carriage in the foyer) and has never disappointed. This was our 5th stay and we are now considering making a yearly trip to stay there. The place is beautiful!
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Dec 18, 2024
Good hotel for beach holidays
All was great, a lot animals around so it helps forget about minuses. Stuff very helpful and friendly. Great food. Near the beach. I little bit outdated rooms which need upgread and no lifts, what is big minus by the end of holidays. Rest is great, recommend it
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Dec 16, 2024
For the second time of our staying in Riu Yucatan , it’s just amazing!
I completely love Riu Yucatan! Resort is so clean, staff is friendly, food is so fresh and so delicious, so many varieties of choices, lots off seafood every day. Special big Thanks to all chefs and stuff of the restaurant La Hacienda , you guys work so hard and the food is amazing,I absolutely would comebacks for the third time! Thank you so much guys, you’re there best!