Resort Details
- Gallery BreakfastVaried breakfast buffet American style or continental breakfast.
- Toddy's Restaurants, Bar and Brasserie
- Writer's Lounge Bar
- Car Rental Services†
- Concierge desk
- Conference facilities
- Doctor on call†
- Hairdresser/barber,Offsite†
- Internet services
- Laundry/Valet service
- Parking†
- Room service
- Shops and commercial services,Offsite†
† Fees may apply
- GymSports shoes are compulsory when using the gym and Use of the gym is restricted to guests over 18 years old.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4652 reviews
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Dec 14, 2025Excellent
Excellent location. The staff were very welcoming and professional. The room was very clean and comfortable. The shower was excellent. Breakfast was very fresh with a great choice.
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Dec 13, 2025Customer service
I stayed one night only and left behind my iPad. They had it in their safe and advised they would post it to me once I transferred 20 euros which I did immediately - one week later still has not arrived and they are not answering my emails. Was not impressed with my stay either had requested and paid for a queen room but was given a twin also the flooring in hotel bedrooms is a plastic type which is disgysti g and rooms when guests in floor above use their toilet you can hear everything 🤮
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Dec 12, 2025
Avoid ! disgusting rooms and faulty hair dryer that burned hair. ZERO customer service here.
Absolutely ZERO customer service here. I have been writing back and forth complaining to the hotel management and then told to complain to agent, back and forth with agent to customer service then back to hotel. We stayed here in February and had a nice time, the expensive room we paid for was exactly what we hoped for and got. We took our daughter here for her birthday in October and booked two of the same rooms we had ( £££'s ) when we arrived and picked our keys up, went up to the rooms and came straight back down. WOW ! to say we were shocked would be an understatement. I have never been in a prison cell but can imagine they would have a better room. The window was so high you had to stand on a chair to see out, the floor is cold dark vinyl with no slippers provided ( at their price point and star rating there should be slippers and robes ) one socket for either a lamp or the kettle. The shower room was a disgrace. No shelves to put anything on and the toothbrush glasses sitting above the toilet. YUCK ! faulty hairdryer that burned our daughters hair etc etc. We DID complain at the time in the hotel and were told we were out of luck as it was fully booked and nowhere else to put us. We paid premium rate for this hole. Been back and forward with the travel agent and the hotel with absolutely no resolve. The hotel staff are dismissive and couldn't give a damn when you bring things to their attention. I will never stay here again and wouldn't recommend them now at all. I am guessing we will get an AI response to this review telling us to get in touch and sorry you feel this way. No! I am sorry I came back to this place and wasted a lot of money on rotten, dirty rooms that wouldn't have been worth half of what we paid. We sent photos to them to back our complaint but the hotel staff just aren't bothered at all. Just money grabbing shocking service from this lot now. Such a shame as we had a nice time a year ago. They tell you at the hotel to complain to the agent in writing as they don't want to tell you to your face that they don't give a hoot about your concerns or complaints. As soon as they have your money you've had it. AVOID and stay somewhere else.
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Dec 09, 2025Good location
We used the Dublin express from the airport to O’Connell street, google maps and at the hotel within 10 minutes. Quick check in. Room was spacious, but view not the best. Although when visiting for a couple of nights the view wasn’t an issue, but the early morning noise was of the men on the roof opposite doing renovations. Breakfast was excellent, with a good variety, and served hot. Staff were very helpful and well organised.
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Dec 08, 2025
Best Hotel in Dublin
We stayed in The Gresham Hotel Dublin and it was amazing!! We arrived very early and Andrew on the Front Desk (who was so friendly and helpful) moved things around in his system so we would have a room straight away. The room we got was stunning and overlooked O’Connell Street. Every staff member we encountered from the moment we approached the building was helpful, friendly and smiling. Everyone saluted you as you passed and nothing was ever an issue to them. The breakfast the following morning was delicious and the breakfast room is huge. There is a massive selection to choose from no matter what your dietary requirements. Even though the bar was extremely busy in the evening, the service was impeccable and the food and cocktails were delicious. We would highly recommend staying in this hotel as it is the best in Dublin.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)