Resort Details
- Florida
- 24-hour front desk†
- Lobby†
- Pool†
- Conference Suite†
† Fees may apply
- Gym
- Bike rental †
- Golf †
- Tennis court †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1525 reviews
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Mar 20, 20263 star experience in a 4 star wrapper.
The Riu Hotel on Miami Beach is a 4 star hotel…lobby. The hotel itself is closer to a 2.5 to 3 star hotel. Let me explain. The good: The lobby, aptly named “Florida”restaurant, Capital cafe and outdoor areas were impressive and well kept. Aside from some expected minor wear and tear, it looks the part. Modern furniture, clean windows, helpful staff and an all around, comfortable feeling. The cafe was open from 7:00 until midnight and the staff was always cheerful and helpful. They offered wraps, sandwiches, a cheeseburger and also served as the in-hotel store. A small bar with a variety, if limited, options. I did notice that the staff was a little heavy handed with the pours. My double bourbon always came out more like a triple or quad, not that I’m complaining. The staff all spoke Spanish and English and they all made good coffee drinks. The not-so-good: The primary restaurant, the aforementioned Florida, served a functional breakfast and dinner buffet. The food was 2 out of 4 stars, but only because the offerings were about 1/2 prepackaged, frozen items like lower grade egg rolls and chicken variations. The morning omelette station was well done, but there were only 4 ingredients to request (tomato, onion, ham and cheese). The bacon was extra crispy or floppy and the scrambled eggs tasted like they were powdered eggs made in an old army “T-Rat”tray. The dinner meats cooked on site had an unfortunate dry texture. Everything was presented well, an unfortunate buildup to an average experience. The lobby had plenty of seating, and there was also seating outside of the cafe, by the pool and at the outside bar. Now, the bad: For a 4 star hotel, the rooms were surprisingly small and ill maintained. From the photos provided online to experiencing the reality, it was very hard not to feel lied to. Paint and patch jobs were glaringly noticeable. The beds were very lumpy, but the sheets were clean. The blankets provided in the room felt like 60 grit sandpaper, but they were warm. The locks on all the room doors still used a keycard. Most everywhere else in the country has switched to RFID technology. Such a simple thing immediately gave me the impression that this specific hotel was relying on the RIU name to classify themselves as a 4 star hotel, rather than their actual quality. The deadbolt on our door was extremely difficult to lock without manipulating the door back and forth. The same was true for the patio door. Any outside seating is an adventure. The local birds are brazen in their scavenging, and would fly right up to my plate as if to challenge me for ownership. They lost. I imagine that this avian behavior is common around the entire beach side community. The elevators in the RIU are, at best, described as a dumpster fire. Every morning we waiting anywhere from 10-20 minutes for an elevator to open on our floor, only to find that it was packed like a sardine can. With no exterior floor or direction indicator for guidance, the elevators felt like a twisted slot machine. Final evaluation: For the price, experience and overall quality, I would say here again, if I’m out of options.
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Mar 14, 2026Riu Plaza
Nice rooms, great location right on beach and boardwalk, nice pool area and good restaurants on site. Great breakfast buffet, and very friendly and polite staff.
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Mar 13, 2026Great hotel with good amenities
Love the hotel location as far as being directly on the beach. I love how they have umbrellas and chairs on the beach for you and they also provide a beach towel. The pool is awesome. I love the poolside cafe where you could order drinks and food. Lovely atmosphere. Everything was great. It was like we were staying at a resort. Love the boardwalk for walking in the morning as well. The only downside was it didn’t seem like many restaurants were very close in walking distance. There were some, but not a lot, also there is no bellboy at this hotel, and the gym was the smallest I’ve ever seen. I would’ve imagined a much bigger gym for the size of this resort. The breakfast buffet is definitely worth paying for in the mornings. We did the dinner buffet one night and that was also really good. People were friendly for the most part. I will say it’s a very diverse area, which was really cool to hear all the different languages being spoken.
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Mar 12, 2026
Everything I expected!
Last minute I had switched to my stay here at Riu. It had beautiful beach access, chairs and umbrellas, towel service, beach side food and drink service. Location was beautiful and clean! Rooms were beautiful and clean! Staff was helpful. We arrived before check in and were able to use beach amenities while our luggage was valeted.
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Mar 02, 2026
Great hotel
Fantastic place to stay for a few days prior to cruising. Hotel was clean and the staff were friendly and welcoming. Rooms were spacious, the showers were great and they had good size bath sheets which is always a bonus. The only downside for me was the “card only” at the bar down in the lobby and the pool deck, I can understand for convenience especially if you’ve just been to the beach (which is only a minute away - also big win) or to the pool but the option to pay cash should’ve available, tourists (non American) will usually always have cash, it was annoying putting payments on my card. We found Uber was very expensive to / from the hotel (£80 from Miami airport & £70 from the hotel to the Cruise terminal) We did however love the free trolly up and down Collins avenue
- AdvisoryHotel requires at least one person 21 years or older in every room.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryA minimum mandatory hotel-imposed fee of $24 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- AdvisoryA minimum Oversized Vechiles parking fee of $60 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $50 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum Oversized Vehicles parking fee of $60 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Facility Fee:There is a mandatory hotel-imposed fee that is charged and collected by the hotel either at check-in or check-out).
Facility Fee Inclusions:
-WiFi high speed access through the hotel´s guest rooms and public areas for up to four devices per room.
-Two bottles of water in the room (no refill)
-Unlimited usage of the lobby area computers
-Access to the Fitness Center
-Luggage storage on arrival and/or departure up until 9:00pm
-Beach chair and umbrella service on the beachInclusions are subject to change at any time without prior notification.