Resort Details
- 360º BarLobby BarSky BarRooftop Bar
- Cervantes RestaurantVaried buffet and live cooking stations.
- El Edén TapasOn the 26th floor.
- 24-hour front desk
- 24-hour room service†
- Concierge desk†
- Conference facilities†
- Elevators
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Luggage service†
- Meeting rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Gym †
- Nightclubs †Live music or DJ
- Pool †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Feb 07, 2026
Just okay
Came here for a work conference. Room wasn’t ready so we hung out in the lobby. No outlets to plug in computers or devices. Service was good at the lobby bar but absolutely no outside food or beverages- my husband bought me an iced coffee from Starbucks one day and they kicked him out of the lobby. Drinks are exactly the same in the lobby bar vs upstairs but upstairs is much more expensive. Conference was strange- our room on the second day was super hot and they didn’t have enough chairs or tables for everyone to sit at. My husband and I had A room with two twin beds- fine but I wish They put single people in those rooms. Rooms were clean though and the location was perfect.
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Feb 04, 2026
Another stay at RIU that met my expectations
Every time I travel to Madrid I sta at RIU. The location is very central and the customer service is excellent. All staff are very accommodating. Cleanliness is very important and this is a priority to RIU. I really enjoyed my stay.
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Jan 30, 2026
A good hotel in Madrid center
The Riu hotel is on the plaza de España, a few meters from the metro station, easily accessible from the airport and main locations. The hotel is modern and the (deluxe) room was big, quiet and convenient. Breakfast was better than in most similar hotels. Although it's a big hotel, there are staff at every point, guessing what you need before you ask. We arrived a bit early, stored the suitcases and went for a walk, and when the room was ready they emailed us. We definitely enjoyed our stay.
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Jan 27, 2026
Excellent
Nice and spacy room with exceptional views of Madrid city. Hotel Lobby is amazing and the receptionists are so nice and professional. The lobby bar is also fantastic where we spent almost half day there for drinks and watched the streets in a rainy day of Madrid. The bar staff named Yoseff (I may not type it correctly) who was so nice and helpful (my thanks to him). As it was cold and rainny day when we stayed in the hotel so I could not find out the wonder of the top terrace that would be for our next trip in warm weather. Very excited to stay again in RIU Plaza Espana again soon
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Jan 25, 2026
my birthday
hola,thank you very much for looking after us ,we don,t normally stay in big hotels.but i remember this hotel from years ago.i never thought we would stay one day ,also thank you for the up grade,we will recomend this hotel
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.