Guests staying at Riu Palace Tropical Bay have full access of the resort facilities at Riu Negril.
Important Information: Restrictions apply and transportation is available but not included. Consult hotel upon arrival for more information.
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Drinks service at the pool
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, Stand up paddle surfing
Free use of wellness facilities (gym)
Room Service 24 Hours a day
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Turndown Service
RiuLand kids club (4-7 and 8-12)
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Resort Details
- All-Inclusive, 24-hours
All meals and snacks:
Breakfast:
- Full American breakfast buffet and on the spot cooking stations, fruits, juices and Cava
- Continental breakfast/snackLunch:
- Hot and cold buffet and on the spot cooking stations
- Pizzas, pasta, salads and assorted desserts
- Jerk (traditional Jamaican barbecue) station (6 times a week)Dinner:
- Buffets and on the spot cooking stations
- Special evenings: Theme buffets (twice a week) - Various Lounges/Bars
- Plaza Bar
- Lounge Bar
- Lobby Bar
- Reggae bar
- Various Restaurants- Bloody Bay
- Hakuchi
- Krystal
- Rimini
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports
† Fees may apply
- Children's pool
Children's swimming pool.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-siteRestricted to guests 18 years and older.
- Hot tubThere is 1 outdoor hot tub.
- Non-Motorized Water Sports- Windsurfing
- Sailing
- Snorkeling equipment
- Kayaking
- Body boarding - Pool
Three swimming pools, one with Jacuzzi.
Offering complimentary sun loungers, towels and parasols by the pool.
- Spa †Renova Spa offering various beauty treatments.
- Golf †There is a golf course located within a mile of the property.
- On-site EntertainmentDaytime entertainment program for adults
Daytime entertainment program for children from 4 to 12 years of age (daily)
Shows, Riu Evening Program or live music (daily)
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8600 reviews
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Jan 22, 2026Beautiful trip to a beautiful place
Firstly I want to start off by saying the manager at the reception was awful on arrival we were told that even tho we had just done a 10 hour flight and a private transfer of 1 and half hours we was told that our booked room had been overbooked and we must go to the Riu Montego Bay we was devastated it totally ruined our new years the room at MB smelt of foist and it was just a terrible start to the holiday I appreciate tho this also lies with tui !! The rooms and allocation apparently isn’t done by the staff here it’s over seas I do think something should be done about that as the staff on the desk get all the complaints !!Nevertheless the day after we checked in to our room at the Riu place tropical bay the room was spotless the beach is absolutely beautiful and we cannot thank the staff enough special mentions to Andre on the beach he made our holiday he was the best beach bar man ever he is a absolute asset to the team also the girls on the lobby bar are also amazing and jolly too !! It was my 2nd time here and although there was a bit of upset due to over booked rooms the first night the rest of the holiday was amazing and we have booked again for next year we just hope that doesn’t happen again with the over booking of the rooms
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Jan 19, 2026Fabulous Family Fun.
We traveled with a family of thirteen, January 10th through the 18th. We can't say enough good things about our Jamaican family at the Riu Tropical Bay, as well as the staff members down the beach at the Riu Negril which we visited several times. Food was great, Jerk chicken hut on beach was outstanding, even serving lobster. Beach was calm and clear with silky sand. Drinks were top notch, especially at the lobby bar, where our bar-ladies, Sharon, Alicea and Crystal took care of us daily. Ask for Crystal's signature Jamaican brandy old fashion, you won't regret it! Special shout out to Samuel at the Japanese restaurant for his accommodations to our reservation and his special "drink delivery talent" Kevin at the sports bar down at Riu Negril was fantastic as well. If you want a massage, get the best at Renova Spa at the hotel and ask for Shannon and Kenesha, simply the best! Lastly, many thanks to the (secret host) at the front desk for the room upgrade to oceanfront, WOW. Special thanks from our family to yours! Respect freinds!
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Jan 18, 2026
Be ready to be harassed on the beach
Beautiful beach, Great food, Very clean, Great Staff. The only issue is constant harassment on the beach by a lot of drug dealers, message girls, brad hair girls all day long. This goes on all day long. Hotel does nothing to stop it. How can you relax if your being harassed every 10 minutes all day long by the same 30 people. Real bummer. Its a really nice place. The water is crystal clear. If your looking for night life don't come here.
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Jan 18, 2026Great hotel and fabulous location, however...
Great location, great atmosphere, clean spacious rooms and fantastic service. I would have given a higher score, however I was disappointed by the the fact that on too many times the no smoking rules seemed to be ignored or not enforced. We were there for 10 days and everyday I saw guests (albeit a small number) smoking and vaping at the bars and at poolside.
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Jan 15, 2026
Awesome
Awesome experience. Our first time in Jamaica. Everyone is so beautiful and happy to have you, very accommodating. Would definitely come again.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryGuest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26