Guests staying at Riu Palace Tropical Bay have full access of the resort facilities at Riu Negril.
Important Information: Restrictions apply and transportation is available but not included. Consult hotel upon arrival for more information.
* Surprise welcome gift in their room
* Small bottle of rum
* King Bed ( subject to availability)
* Late Check out (subject to availability at time of departure)
* Complimentary upgrade to next available room category ( subject to availability and upon request)
* $35 Spa Credit for a selected service in "Specials for couples" category (120 min). This discount applies per couple per stay and does not apply with other promotions and discounts. Only one Spa Credit can be used per spa service.
To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in. Emission date of less than 90 days
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Drinks service at the pool
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, Stand up paddle surfing
Free use of wellness facilities (gym)
Room Service 24 Hours a day
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Turndown Service
RiuLand kids club (4-7 and 8-12)
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Resort Details
- All-Inclusive, 24-hours
All meals and snacks:
Breakfast:
- Full American breakfast buffet and on the spot cooking stations, fruits, juices and Cava
- Continental breakfast/snackLunch:
- Hot and cold buffet and on the spot cooking stations
- Pizzas, pasta, salads and assorted desserts
- Jerk (traditional Jamaican barbecue) station (6 times a week)Dinner:
- Buffets and on the spot cooking stations
- Special evenings: Theme buffets (twice a week) - Various Lounges/Bars
- Plaza Bar
- Lounge Bar
- Lobby Bar
- Reggae bar
- Various Restaurants- Bloody Bay
- Hakuchi
- Krystal
- Rimini
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports
† Fees may apply
- Children's pool
Children's swimming pool.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-siteRestricted to guests 18 years and older.
- Hot tubThere is 1 outdoor hot tub.
- Non-Motorized Water Sports- Windsurfing
- Sailing
- Snorkeling equipment
- Kayaking
- Body boarding - Pool
Three swimming pools, one with Jacuzzi.
Offering complimentary sun loungers, towels and parasols by the pool.
- Spa †Renova Spa offering various beauty treatments.
- Golf †There is a golf course located within a mile of the property.
- On-site EntertainmentDaytime entertainment program for adults
Daytime entertainment program for children from 4 to 12 years of age (daily)
Shows, Riu Evening Program or live music (daily)
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8607 reviews
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Feb 10, 2026Nice Stay
I favorite part was the beach. Room was clean and comfortable. The rooms closer to the road has some traffic noise. Laid back location. The jerk hut had the best food. Spa services were grossly overpriced. However, you should walk up the beach towards RIU Negril and see Nicole, THE LADY IN THE BLUE HAT! The message was super relaxing. Phenomenal and friendly service. I highly recommend her!
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Jan 29, 2026Amazing
First time to negril.loved it.fabulous hotel, fabulous room, fabulous beach, fabulous food, fabulous staff, fabulous weather.if I had 1 minor complaint,is that the orange juice for my vodka was awful but find that all over jamaica.why it's so concentrated I have no idea!!settled for diet coke instead🤣would go back in a flash.highly recommend this hotel to anyone
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Jan 28, 2026Beach far better than sister hotel other than that stay at Riu Negril
Hotel really needs an upgrade stayed at the Riu Negril last year for Christmas 2024 and the new year 2025 in which we had a far better time . The only thing better at the tropical Riu was the beach . We after the first few day went to the sister hotel to eat and enjoy the entertainment. We will be returning but staying at Riu Negril and keep the extra cost’s we save for the trips .
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Jan 28, 2026
BEAUTIFUL STAY
Me and my wife stayed 11th till 25th January. We had a long day travelling due to a 7 hour flight delay from Manchester but the check-in was good. Had problems finding our room in the dark at 1.30 a.m. but when we got there the room was lovely. Cleaned daily by the lovely maid marshalyn. Spent 14 days on the beautiful white soft sandy beach. Food no complaints buffet offered a great choice we had fun talking to fayan who kept the dining area clean. Eat twice at kristal and rimini our favourites and once at the steakhouse which was OK. Eat jerk chicken most days in the afternoon which was delicious I hand fed the egrets (they loved the chicken also). Drinks are made to your choice/strength Best made by kristal in the daiquiri bar. Evening entertainment was boring to start with but improved by the 2nd week. We met some lovely fellow holiday makers whilst there and really enjoyed the trip to the cannabis farm in orange hill neither me or my wife smoke but tried a bit which our guide roady gave us he was informative and funny. Cannot wait to visit the lovely jamacian people and there lovely island again.
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Jan 26, 20264 stars
For context, well travelled and have been working in events and the industry for 20+ years. -Check in went smooth, lady wasn’t friendly but it was late. -Hotel is well maintained very clean -Beach is absolutely a beauty! Clear water, white sand. No need to rush to reserve chairs there’s plenty. -Food quality is where it was average. Buffet is good. A la carte is mediocre. But again lots of selection. -Bar- beach bar- has low quality cocktails but they are having fun. I don’t care for premade drinks. All the popular drinks were premade and and sat in a plastic jug. They would just top it with ice. Daiquiri and the plaza bar were great! -Gym is small and old -Housekeeping is efficient and do good job. - People vape and smokes wherever they want even if there’s designated area -Cappuccino coffee shop only opens at 10am. Which is very late for a good cup of coffee. -Thank you to the entertainment team! You guys are amazing! Quick recap! Some amazing staff some not so much. They work 6 days a week. They are exhausted. No alcohol until 10am. Which rum cream in coffee is a must on vacation. Great beach. Okay food!
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryGuest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50