The Hotel Riu Palace Tropical Bay (All Inclusive 24h), is located at the famous Bloody Bay beach in Negril, Jamaica, one of the best resorts in the area par excellence. Its Victorian style inspires harmony and calmness surrounded by a 47,000 m2 garden.
There‘s no better way to relax than in a Riu Palace with all the options for relaxation it has to offer. The complex includes two fresh water swimming pools, a solarium terrace, gym, Jacuzzi, sauna, the “Renova Spa” wellness centre and a vast beach where you can sunbathe and enjoy a drink.
The 24h All Inclusive system gives you the opportunity to sample the best Jamaican cuisine prepared by our chefs for the buffet restaurant or the delicious menus in the themed restaurants: a wide variety to satisfy every palate.
We recommend you to try out the entertainment programme that the Riu Palace Tropical Bay has organised for all ages. For adults and children alike, there are endless activities to do as a family, couple or with friends. The complex includes two tennis courts, table tennis, a gym, volleyball, windsurfing, sailing, snorkelling, kayaking, bodyboarding, diving and other water activities. For the children, there is a playground near the beach and an entertainment programme where they can enjoy a range of activities with our entertainers. Jamaica harbours many secrets and wonderful places. You mustn’t miss excursions to the thermal springs of Rhodes, Hall Plantation, the crowded Seven Mile Beach, The Great Morass where you can see endemic birds and American crocodiles, or Roaring River, a cave where you can swim and see harmless bats. If you like to play golf, the Negril Hills course is perfect for enjoying a game. In Negril you can also go cycling through the hills which offer splendid photo opportunities. .
Fall in love with Negril and have your best holiday at the Riu Palace Tropical Bay.
Location
Negril - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8181 reviews
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Jan 20, 2025Fantastic stay
We really enjoyed our visit and from the moment we arrived we felt welcome and safe. We lucked out and our airport transfer was 1.5 hour with the included transfer with Nexus. The staff and beach really shine at this resort. The front desk staff was accommodating when we asked to move to a higher floor room. Our room was clean and comfortable and our request for extra pillows was answered within 20 min using the RIU app. The buffet and restaurant staff were amazing and worked really hard to keep us fed and entertained. It was easy to book the al la carts thru the RIU app. Overall the food and drinks were good, there was something for everyone. The selection was wide and did change from day to day. The beach was amazing, clean and calm. There was never a shortage of chairs and drink service was consistent. We found the vendors weren't too pushy and a polite 'no thank you' would send them on their way. We even found the vendors at the tarp market down the beach to be friendly and not pushy. Be sure to find Granny Cindy's tent, she is a sweetheart. We booked excursions with Little Reefer and Scuba Caribe, both companies were comparably priced and provided good service. Having access to the RIU Negril resort down the beach was a nice bonus and a great way to change the scenery and get some exercise on the 15 min walk. The evening entertainment was nothing special, but we don't book based on entertainment. The only complaint we had was the capachino bar only opened at 10am, it would have been nice to grab a stronger coffee after breakfast. It did serve tasty iced coffees and desserts. We chose to use a private transfer to return to the airport and used Anthony Tours (he is available in the hotel lobby), he was entertaining and gave us lots of information of the areas we drove thru and was reasonably priced. We would definitely recommend this property and we cannot wait to come back someday.
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Jan 19, 2025Birthday trip
I stayed at the Riu Palace Tropical Bay the first week of January 2025 for my birthday. I had done extensive research prior to booking this hotel. For the most part, the staff was friendly and accommodating. Cons Our room smelled strongly of mildew but I was able to change rooms. The new room smelled like cleaning solution but this was better than the mildew room. The toilet was stopped up on one occasion but the maintenance staff came and fixed the problem. The life guard staff act like they didn't want to be bothered. I asked the life guard to help move a beach chair and he act like he had a serious attitude. I wish I would have gotten his name. The hotel must be used to kids playing knocking on doors after 12 midnight. When I called the front door and complained I was told that it must be some kids. The grounds need to be closely monitored if this occurs frequently. Most of the time the food was good, however, sometimes the food was cold. Pros The reservations at the speciality restaurants were not that hard to obtain. I was able to eat at the Steak house two night, the French restaurant and the Italian restaurant. The steak house had the best customer service. Shout out to Mr. Samuel, who delivered my birthday cake on his head. Mr. Samuel was very accommodating. The food at the restaurants were pretty good. I think I like the Italian restaurant the best. There were a lot of choices on the salad bar/buffet. The activities staff was friendly. Shout out to Lady T, who remembered that I was celebrating my birthday. Entertainment was pretty good -The Michael Jackson show was good. I wish they would have had Karaoke more than one night Also, the Riu fitness classes were good I did do the hotel transfer to the airport on the return trip, which saved me some money and the ride was not that bad. It took about 1.5 hours with making one stop. The beach was beautiful. I walked down to the vendors and felt safe Overall, my stay at the Riu Tropical Palace was good. I would not say this is a 5 star hotel. I would give it 4 stars.
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Jan 19, 2025
Paradise
What a great trip! That beach is incredible!! The service was great. Such nice people! The entertainment and swim-up bar were great! Shout out to Oshane!
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Jan 17, 2025
Beautiful experience
Was an amazing experience staff was friendly and helpful steak house was amazing room had a beautiful view and very clean beds were a little hard.. over all experience was wonderful will be coming back
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Jan 16, 2025
Had a wonderful time
Everything was great! Friendly staff and very clean, I enjoyed my stay very well and will be back! The food was good. I wish the cottage cheese would of been on the afternoon buffet as well cuz I like it in my salads.