Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Very enjoyable stay
Our first visit to this Riu hotel and it didn’t disappoint. We upgraded to a suite which was on the 9th floor overlooking the paseo and bay, beautiful views. It had a big balcony with sun loungers and table and chairs. All the staff were so friendly and helpful. The food was excellent with a great choice at buffet breakfast and dinner. It was nice to go to the Spanish restaurant by the pool one evening to enjoy being served. Plenty of sun loungers by the pool even though people still ‘reserved’ them. The gym and spa were very good. Entertainment was provided each evening, some being better than others. All in all very happy with our stay.
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Excellent
I think this was our 7th visit to this hotel so they are obviously getting things right. We usually go in July so this trip was a little different as it was to cold to sit outside in the evenings. This led to the only gripe we have - the entertainment was indoors & it was sometimes difficult to get a seat, either in the bar or the entertainment room itself. The tables are set up for groups of 4 but most guests were couples which resulted in empty chairs. (Bring some extra tables in & set them up for 2) Everything else was great, food, drinks, service & rooms. I did ask for a topper to be put on the bed as I found the mattress to firm which was done straight away - no problem. There are plently of sun beds & pool towels - none of this €10 deposit & €1 per day to change. Kettle, Tea & Coffee provided in room is free but there is a charge for the safe. Great location with some nice beach bars nearby. Look forward to another visit next year.
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ANOTHER FABULOUS VISIT
Sadly leaving today after another fabulous week at this beautiful hotel. It never fails to disappoint. The staff are all amazing. Too many to mention by name but I think a special mention should be made to all the cleaners and room staff who keep the hotel in its pristine condition. You are an absolute credit to the hotel. Yet again the food and choice of food was fabulous and no matter what time you entered for either breakfast or dinner, the buffets were always replenished so again a credit to the kitchen staff. All in all it’s been another fabulous week and we will return again . If you’ve not yet been then you really must! Otherwise you won’t know what you’re missing. Thanks again to the incredible team at the Riu Palace Tenerife
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Summer sun in Tenerife
We have stayed at this hotel many times, usually for winter sun break either in October / November or in March. Our last trip was March 2025. The staff are always very friendly and the service they provide is perfect. The food is one of the big reasons we always return to this hotel, it is excellent and the choice is extensive if you use their buffet. We will return !!!
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Great stay at a beautiful hotel
This is a lovely hotel. The staff are excellent, the facilities immaculate and the location superb. The nightly entertainment is the best we have experienced . The pools are heated and the indoor pool offers a wonderful view of the mountain.