Resort Details
- Various Lounges/Bars- Perico Chicote Lobby piano Bar
- Los Rosario Lounge Bar with terrace
- Sports Bar (24-hours)
- La Plaza Pavilion bar
- Sauna, Pool and Swim-up Bar - Various Restaurants- Krystal Fusion restaurant- La Altagracia Grill-Steak house, dinner only- La Bodega Spanish Rodizio, dinner only- La Isabela Main Restaurant restaurant-Buffet style with terrace- Luigi Italian Restaurant, a la carte dinner only- Yokohama Japanese restaurant, dinner only
- Pool Snack bar and restaurant- Room service with continental breakfast and snacks
Some restaurants may only operate on select schedules and may expect appropriate dress. Consult the hotel for hours of operation and dress codes.
- 24-hour front desk
- 24-hour room service
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- 24-hour front desk
- 24-hour room service
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-site
- Gambling †Casino at neighboring resort.
- Hot tubThere are 2 outdoor hot tubs.
- Motorized Water Sports †- Banana boat
- Parasailing- Water ski
- Deep sea fishing - Non-Motorized Water Sports- Windsurfing
- Paddle boat
- Snorkeling gear
- kayaking - PoolThere are 2 pools on-site. Outdoor Swimming pool with integrated jacuzzi and area beverage service. This property has swim-up bars.
- Sauna
- Spa †
- Steam bath
- Tennis courtThere are 4 tennis courts on-site.
- Golf †There is a golf course located within 10 miles of the property.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3689 reviews
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Dec 20, 2025Very good resort.
The personnels are super polite always ready to help you, the room is always clean, the pools super clean, the beach well groom, the only thing is the food was not as good as last year.
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Dec 17, 2025Poor room conditions OUTLETS broke, No TV, very dated
The room had only one working electrical outlet, which forced us to make coffee in the bathroom. The TV did not work, and despite asking three different staff members on three separate days to send someone to fix it, no one ever came. The room was old and dated, had an unpleasant smell, peeling paint, and there were no washcloths provided. Beware of no-see-um bites—I was covered in welts after two days on site, and there was no relief without paying hundreds of dollars to see a doctor.
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Dec 16, 2025Tropical vacation just kinda bland
A lot of negative reviews when you look it up. It wasn’t an awful stay but it definitely isn’t a 5 star resort like we are used to. Service by the pools are meh. Bathrooms could use a bathroom fan. Clean resort overall. Buffett had a good selection. Restaurant selection were minimal but yummy. Bring phone for menus! WiFi spotty at times. Staff nice. There was not much for little kids to do other than swimming. Disappointed with the water park and the long walk. Expected a quick meeting when we checked in but given a poor paper map.
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Dec 15, 2025
Another great vacation
Food, drinks, service and entertainment was great. Be away of the time share scam from airport Legendary Vacation Club and Hard Rock. Never pay Mike $60 USD to secure your reservation. In general, Riu hotel and resort is great and clean. Beach is beautiful. People who work there are very nice. The party vibe is strong here. Many thanks to Riu Palace Punta Cana. We will be back soon.
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Dec 14, 2025
Hotel Palace Punta Cana
I found that the hotel was clean but the staff was just ok but sometimes very short and not helpful. The food was not enjoyable. Very very salty and not what we were used to on a previous trip. The entertainment was nonexistent. I would have been nice to hang out in the stage and enjoying some sort of entertainment like there was our previous trip.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policies - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26