All-Inclusive

Riu Palace Mexico - All Inclusive

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5 Star Rating

Cancun, Mexico (CUN) : 36 miles

8489 reviews

In a beachfront location just 3km from Playa del Carmen, Mexico, the elegant Hotel Riu Palace Mexico (24h All Inclusive) is aesthetically decorated in line with the traditional style of Mexican estates.

The excellent service at our all inclusive resort in Mexico makes it the perfect place to get away from it all and regain energy in the heart of a natural atmosphere. The Playa del Carmen hotel includes two fresh water swimming pools surrounded by a vast park, a Jacuzzi, a solarium-terrace, a gym and the wellness centre with a range of different treatments and massages.

Mexican cuisine is famous for its wide variety of recipes. It is recognised for its distinctive and sophisticated flavours which incorporate many different spices. It is a combination of gastronomic traditions, including Mesoamerican and European ones, as well as many others, which is why the buffet restaurant and the different themed restaurants of the hotel offer menus and dishes from all parts of the world.

One of the best all inclusive resorts in Mexico, you will find a range of sports and activities to enjoy all day long with our entertainers, whilst the entertainment programme will ensure you make the most of every minute. The Hotel Riu Palace Mexico l is located in a shared complex with the Hotel Riu Palace Riviera Maya, Hotel Riu Yucatan, Hotel Riu Playacar and the Hotel Riu Tequila so you can find numerous activities such as table tennis, a gym, volleyball, golf and water sports like catamaran, kayaking, bodyboarding, snorkelling and much more. At night we invite you to watch shows and listen to live music or visit the “La Piñata” club where you can dance to the best beats. Your children can also participate in the exclusive Riu Land entertainment programme where they can do crafts and activities with other children.

In the heart of the Mexican Caribbean you will find the famous Playa del Carmen, one of the most beautiful beaches in the world. Although it may be tempting, you mustn’t think that it’s just white sand and turquoise water. This destination is full of surprises and places that you should visit and discover. If you want to go on excursions, we recommend you visit places like the spectacular pyramids and ruins of the Mayans, the Biosphere Reserve of Sian Ka’an, the Crococum Zoo, the Botanic Gardens and other interesting sites that you can enjoy as a family, couple or with friends. There is lively nightlife in the area of Playa del Carmen, with bars, clubs and restaurants offering excellent cuisine, cafés, terraces and beach parties. Enjoy the best Mexico has to offer and spend some time relaxing at our beautiful Mexican hotel.

AV. Xman-Ha, Manzana 3 No. 1, Condominios Playacar, Playa Del Carmen, Q. Roo, QR, 77710, Mexico

Hotel Promotions

Free Perks - Shared transfers included when booking Suite, save $53 per person. Enjoy Pickleball Up to $1460 in Resort Credits. Up to $850 in Resort Credits. Honeymoon Inclusions. Exchange Privileges All Inclusive Amenities

Resort Details

Dining

OnSite Dining

Various Lounges/Bars

- Bar Cubano

- Los Mariachis

- Lounge 24

- El Palmeral

- Beach bar

- Capuchino
Various Restaurants

- Don Julian-Restaurant with terrace

- Guacamole-Beach restaurant/grill and steakhouse

- Krystal-Fusion Restaurant

- La Dolce Vita-Italian restaurant

- La Bodega-Mexican restaurant

- Miyagi-Japanese restaurant

On-Site Amenities

24-hour front desk
24-hour room service
Accessible facilities
Babysitting,Offsite†
Baggage hold
Bell staff/porter
Children programs
Children welcome
Children's play area
Elevators
24-hour front desk
24-hour room service
Complies with Local/State/Federal laws for disabled
Babysitting, Offsite†
Baggage hold
Bell staff/porter
Children programs
Children welcome
Children's play area
Elevators
Exercise gym
Free high speed internet connection
Free parking
Gift/News stand†
Golf, Offsite†
Housekeeping - daily
Laundry/Valet service†
Lounges/bars
Meal Plan Type: All Inclusive
Non-smoking rooms available
Pool
Restaurant
Safe deposit box
Sauna
Spa†
Tennis court
Tour/sightseeing desk
Wakeup service
Water sports†

† Fees may apply

On-Site Recreation

Children's pool
There is 1 children's pool onsite.
Children's program
RiuLand
Direct access to a beach
Fitness center on-site
General †
Pickleball Court
Hot tub
2 Outdoor Hot Tubs
Motorized Water Sports †
Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
Non-Motorized Water Sports
Windsurfing, sailing, kayaks, snorkel gear, body board, one introductory scuba lesson in the pool, paddle boat, etc.
Pool
There are 4 pools onsite.
Sauna
Spa †
Tennis court
There are 2 lit tennis courts onsite.

Off-Site Recreation

Golf †
Golf course located within 5 miles of the property.

On-Site Attraction

On-site Entertainment
Access to weekly theme parties for everyone

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

8489 reviews

March Break Vacation

It was my first time at a RIU and i was very impressed. I loved that everything was close walking distance. The à la carte restaurants were delicious and drinks at the Lobby and café restaurants were also excellent. The place is absolutely gorgeous and very clean and the people working there are always very friendly. The only negative is that the pool umbrellas do not provide any shade and would need to be replace and of course like many hotels, its unfortunate that many chairs were reserved for the whole day but nobody was there. I think that many people reserved chairs at the pool and at the beach. I think that should be more monitored. I think that rooms could use a little update. But in all I was very satisfied with my stay and would definately recommend this hotel to friends and family.

Mar 24, 2025
Some bad, some good

Resort is right on a lovely beach and staff was wonderful, very friendly and work hard to keep place clean and provide good service. The resort food at the restaurants was very poor quality. If you like buffets, the beach and dinner or breakfast buffet were pretty good but I do not like buffets in general. Entertainment was lacking at night. Beach was awesome however as were the pools and swim up bar. Rooms have a wierd layout with no privacy when stepping out of the shower. The hallway noise was very loud at all hours.

Mar 23, 2025
First time ever traveling outside of Canada

Amazing time with excellent staff great food and entertainment. However the beds in our room where terrible, very hard and springs where felt during sleep. We where in room 100 but we where down with a large group for a wedding and the overall consensus from the group was the beds where terrible.

Mar 23, 2025
Beautiful resort

The resort and the beach is so gorgeous. The staff is so lovely and friendly. There’s friendly little animals all over the resort and they are so adorable! There is a lovely little shopping area right down the road and it is so lovely.

Mar 23, 2025
Lovely Resort

My family have been to the Hotel Riu Palace Mexico on several occasions and it never disappoints. The resort, grounds, beach and food are excellent.

Mar 22, 2025

Hotel Advisories General Policy

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319