Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Lovely hotel
Staff were amazing, very courteous and professional. Restaurant supplied a good selection of food at breakfast and dinner. Would definitely recommend this hotel.
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Male Dress Code 👎🏻
There are many, many great points about this resort. The staff, the food, the showers, everything was great. The reason for only four stars instead of five is because there is a mandatory rule that men must wear trousers to eat inside any restaurant and this was not explained before arrival. Women can wear any length of dress, skirt or shorts but men must be in full length trousers. Only having the one pair that I flew in left me with little options. If you have such strict rules, make sure guests know about it before arriving so I could have packed more appropriately. I’ve checked the booking process and all correspondence and nothing was ever mentioned. I spoke with management while there and the reply I got was, “we need to think about the other guests” but there was just a shrug of the shoulders when I said it was one clear rule for men and another for women which wasn’t fair. It was an annoyance but it didn’t ruin the holiday which was great. Just wish you’d either change the archaic “men have to wear trousers” rule or let guests know who book through Expedia that these are the rules.
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Nice stay
Very nice quiet hotel. Nice buffet. Fantastic food that was well prepared. Friendly staff. We will definetely come again. We think der should be more control at the entrence to the hotel and restaurant. Everyone can walk in right off the street.
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Enjoyable stay at Riu Palace
Excellent staff, good quality and selection of food. Location further from the beach than expected. Disappointed to be charged for the safe, we haven't experienced this before.
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5 star experience for a 5 star hotel
Super one week stay, half board, in this perfectly located hotel in the heart of the resort. Great swimming pools, buffet, spa and two a la carte restaurants, out of this world. All staff attentive and supportive throughout.