Riu Palace Macao is the perfect place to enjoy an Adults-Only holiday. If you are thinking of a romantic getaway with your partner or laid back vacations with friends, this hotel, located directly on one of the most beautiful white sandy beaches in Punta Cana, is exactly what you are looking for.
Experience the Elite Club by RIU concept with swim-up rooms in premium locations and additional perks.
Lounge by one of the pools sipping a cool drink, enjoy sunbathing on the beach or have a relaxing massage at the Wellness Center. For the more active guests the hotel offers a variety of watersports, RiuFit activities and a Gym as well as 3 Tennis courts, a multipurpose sports court and the Riu Splash Water World water park in the resort.
6 restaurants and 8 bars offer everything from snacks to fine a-la-carte dining options. And don`t forget to try a handcraftedcocktail from the Mixology Cart.
Evenings at the hotel are filled with lively entertainment, shows and music. Dance the night away at Riu Pacha nightclub and Riu Party events in the resort.
Location
Punta Cana - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Hotel Spring Break Policies -
This hotel does not accept any Student/Spring Breaker Groups at any time.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6463 reviews
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Dec 20, 2024Disappointed
I’ve been to this resort for the last ten years if it had been my first time I would have thought ok but the standards have dropped dramatically the cleaning in in room was brilliant the bar staff the same reception the worst that I have experienced with riu after 29 visits worldwide the food was average in the main eating area which was lovely they replaced with canteen standard table and chairs pool area has not been refurbished there are tiles missing in the main pool it’s a shame loved this hotel but sadly will not be returning
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Dec 20, 2024Awesome as Always
If your thinking of visiting and are reading not so favorable reviews...STOP, BOOK AND ENJOY!!! And stop by BAR Cubano and tell Danny I said Holá. Service was great, Room lovely and clean and Food was great!!!
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Dec 19, 2024
Excellent
Well just came back from RIU palace Macao and all I would say is for me it had everything party friendly vibe chill out vibe the works staff were excellent restaurant were good I will say that some of the bottom floor suites had said about damp smell I never came across any 10/10 I would go by some of the reviews on here definitely worth the visit and I had met couples from all over the globe who keep going back that alone speaks volumes
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Dec 17, 2024Palace Macao PUJ.
I had talent the basic Jr suite room. The room was fine, éventuellement tough I had asked for two beds and only got one. The view from my balcony was terrible. On the 3rd floor with à view of the rooftops of the kitchen and other commun aléas with the added bonus of the smell of food l'ingérence as son as I opened the patio door. I dont' even unserstand why there are rooms with such ugly view and foul smells. I normaly loves to enjoy my balcony, but il was not possible with this room.
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Dec 17, 2024
Damp room caused by humidity?
On Arr at Punta Cana Airport passport/Customs quite quick then it was time to get transport. Last visit was chaos, No different this time around. Ended up getting Taxi. Reception welcome really nice and ease of booking in. Got to room and again was quite impressed, although it sort of felt damp'ish? Nice bathroom although couple of Containers were detached from wall in shower (someone had tried to take bottle instead of just squeezing) :) 1 light bulb not working on bedside light and TV remote was absolute nightmare to use with NO instructions. Gin Bottle empty and liquid on shelf below, got bottle replace and later found Optic dripping. Got it replaced. Hotel amenities were great, lots of Restaurants. Please bear in mind that we are both "foodies". KRYSTAL (Gourmet) was Not up to par (starter Lobster Bisque was far too salty, Lobster main arrived cold and overcooked, replacement arrived hotter but still overcooked). Wife ordered Steak Mignon Med Rare it arrived RARE. STEAKHOUSE, Starter of Jalepeno Eggs ( some things should Never be mixed, Mustard, egg yoke, jalepeno and bacon pieces is a NO NO). ASIAN, (Japanese) was ok about same standard as your local chinese. Main swimming pool, smaller salt water pool and Pool bar (very busy and noisy) Loads of sunbed in and out of shade also loads between Pools and beach under palm trees. Beach Busy but loads od sunbeds, sea (Atlantic) ALWAYS a bit rough. Scuba Centre and lots of Watersport items available ie Paragliding, boarding and Sailing. Really Nice little Cafe with reasonable selection of cakes and torpedo rolls for mid afternoon Tea:). Thanks to Belkis who was charming, cheerful and always had a smile for everyone. Bar Cubano has nice atmosphere and great Staff, Danny and Franscisco barmen. Main Buffet Restaurant has nightly themed food and gr8 chefs willing to help and assist. Marcus Head Chef more than happy to appoint dedicated Sous Chef to me, as i have Garlic Allergy, who i saw for evening meal and he would cook me something :) Happy Days. Oh Yeah, the Prawns are Huge:) On Our last night i requested a Garlic Free Seafood Paella and it was brill, TOOOOO Much for 2 though. Would like to thank Leonarda (Matre'D) and Diomedes (head Waiter) for their help and assistance throughout our stay. Thankyou. Sports Bar open 24/7 for that early morning Coffee if you are a Sunrise watcher (i was there every morning). Spa has wide range of Services and quite reasonable) also Gym :( There is a Market which is quite expensive. There is a Splash Water park nearby (Walking Distance) but we did not use so unaware if part of AI or not, sorry. Other RIU Hotels can be utilised for eating drinking etc during your visit. There is a small shopping precinct near RIU Punta Cana (10 mins slow walk, Left at beach,) asusual quite expensive. On Call Docs, 24/7, working hours consults at clinic available and after 7pm Emergencies Only. During our stay we saw at least 3 people with Injuries (1 lady i actually assisted after she fell from last step, broken ankle/leg in 3 places, 5hr Op). MAKE SURE YOU HAVE HOLIDAY INSURANCE. Excusions are available. Met couple of Brits who went Fishing ($800 i think for half day and did NOT catch the big 1 they were after). Mixed weather, Mainly sunny with Heavy Rain during the night and some short sharp heavy showers during the day which caused mass evacuation to shelter. Then when rain stopped and sun came out it was Hot. Main Prob with holiday was the Damp feeling in room. cupboard etc. We believe this was the cause of wifes chest Infection/cough. Some other guest we encountered also had similiar cough and also complained of That "Damp Feeling". I had to throw 1 pair of shoes and a pair of sandals away due to mould.