Hotel Promotions

Resort Details

Dining
OnSite Dining
  • Black and White Steakhouse
  • Capuchino
    Patisserie and ice cream parlor
  • Don Roberto
    Main restaurant offering buffet-style dinning and theme dinners served twice a week.
  • Fiesta Mexicana
    Tapas restaurant for dinner.
  • Krystal
    Fusion restaurant.
  • Los Arcos
    Italian restaurant for lunch and Brazilian Rodizio for dinner.
  • Sakura
    Japanese restaurant for dinner.
  • Various Lounges/Bars
    - Art Deco, Lobby bar
    - La Nuit, Lounge bar
    - La Terraza, Plaza bar
    - Cun, Pool bar
    - Can, Swim up bar

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5065 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Luxury in Mexico

    Lovely hotel in a perfect location. Staff were amazing. The rooms were serviced sometimes twice a day. Little extras like chocolates, Tequila, chocolate strawberries and balloons on my hubby’s birthday. Great restaurants and pools. We did avoid the party pool - we’re too old for that scene - but plenty of other places to relax. Coffee bar was very popular. Never a time when you couldn’t get a snack :)

    Mar 24, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    RIU Las Americas vacation

    This was my third vacation at the Riu Palace Las Americas. Enough said, I will return. Great rooms, service and above typical Cancun all inclusive restaurant menus. Three pools offer any level of activity desired and the beach is the best on the entire hotel zone expanse.

    Mar 22, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good stay

    We stayed at this hotel in early March 2025 and had a great time! The food was excellent—every specialty restaurant we tried was awesome, and the Italian spot is even open for lunch. The buffet always had plenty of good options for breakfast and lunch. Entertainment was solid. Johnny brought great energy to the poolside activities during the day and put on a fun show at night. There was always something going on to keep us entertained. Room: we’re spacious and clean. Nice view of the ocean. Hotel definitely could use an update. Pretty old looking compared to other rius. Like that the bathrooms aren’t open concept and have doors. The beach, while small, was beautiful—clean, no seaweed, and the nicest one we saw in the area. The beach servers worked so hard in the heat, carrying drinks all day, and deserve big credit for their service. The Riu Party was fun and worth going to at least once. However, since the events were always in the same spot, it felt repetitive. The bartenders worked nonstop and totally earned bonuses. It was frustrating to see a lot of younger guests not tipping them. We were really glad we picked this hotel over the Riu Cancun. We stopped by that one, and it was full of spring breakers. As a couple in our late 30s, we enjoy having fun but appreciated the better mix of ages at Riu Las Americas. Overall, the hotel was beautiful and in a convenient spot with a mall and shops across the street. That said, next time we’d probably skip Cancun and head back to the Riu Palace in Playa del Carmen—we enjoyed that even more

    Mar 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Back Again

    We went back to RIU Palace LA and it was another excellent vacation. A beautiful hotel, well managed with a superb staff. The restaurants have a lot to offer, and the shows in the evening are mostly great. Here are some of the great people of the staff we like to name: Andrea (front desk), Jonathan (entertainment), Enrique (drinks at the pool), and Victor and Edgar (restaurants). The wine selection is somewhat limited and could be improved.

    Mar 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love this RIU!

    We have stayed at this resort several times. Very clean, excellent customer service, great food, onsite entertainment is great and professional, the pool parties are soooo fun! I give every department a 10 out of 10!

    Mar 20, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319