Hotel Riu Palace Costa Rica (All-Inclusive), is located in Guanacaste, Costa Rica on the edge of the beach of Matapalo.

This hotel, fully prepared to provide the best service to its customers, has four swimming pools (one with a wet bar), jacuzzi, gym, sauna and a wellness center "Renova Spa" with different treatments and massages. Everything you need for maximum comfort during your stay.

The quality of the cuisine offered at the different restaurants of the hotel is exceptional thanks to our chefs, who prepare a variety of dishes, from classic to the most exotic. You'll want to to try each of our menus and, thanks to the All Inclusive service, you will be able to enjoy the buffet restaurant or the four different theme restaurants of the hotel.

Being on a privileged environment, the hotel offers a variety of activities on the beautiful beaches such as diving or fishing in the Pacific waters, ecotourism in the volcanic areas, and during the day several programs of entertainment for all ages, whether in family or friends. The hotel has a gym, table tennis, volleyball, tennis court, windsurf, sailing, snorkeling equipment, kayaks and other water activities. If your favorite sport is golf, the Four Seasons Golf Club has fantastic views over the sea.

Guanacaste is less tropical, humid and lush than the rest of the country. Its plains and dry forests sometimes remind you of African savanna landscapes. Inland you can see the savanna, local cowboys on their horses while driving their flocks, which are authentic figures of popular culture of this destination. From the hotel, you can do several excursions, such as the visit of the National Park Rincon de la Vieja, the Safari Park or the capital of Guanacaste: Liberia.


Liberia, Costa Rica - Liberia (LIR) : 33 miles
San Jose, Costa Rica-Juan Santamaria Int'l(SJO) : 146 miles

Property Information

Year Built: 2012
All rooms non-smoking: 538
Floors: 6
Total rooms: 538


Resort Details


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Hotel Advisories

Advisory Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
Advisory *Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 9524 reviews
  • 5.0 star tripadvisor rating
    Wonderful trips and safe for GF diet.

    Our family just came back from wonderful vacation at Riu Guanacaste. We liked the Our family just came back from wonderful vacation at Riu Guanacaste. We liked the hotel, food , drinks, workers and locals. I am highly allergic to gluten and it was safe for me to eat everywhere. A few chefs cooked special meals just for me (I didn’t ask - they offered - separate pan and oil etc) but buffet meals were good also- just read the labels and ask questions (if the particular worker doesn’t know the answer they will ask someone who knows). Trips- go to Erick on the beach! Fantastic trips and good prices. We did a Combo trip, Atv trip and waterfall experience with him. He will accomodate your needs! He is trustworthy, the car was licensed for tourism (our driver was Martin-very nice and respectful) and the guide Daniel at the waterfall was awesome (licensed and first aid trained also very knowleged about flora and fauna). You will have a lunch, fantastic time, pictures taken and wonderfull memories. Please have a resonable expactation about the hotel. It is an all-inclusive, busy place. They work hard to please all guests. Yes, it is a louder resort (entertaiment is great- tons of activities) the beds are hard and the room towels are not soft but just have a nice drink and go with the flow. We will choose the Riu again in the future just too bad we can’t take Erick with us as my trip organizer.

    May 28, 2023
  • 4.0 star tripadvisor rating
    First trip to Costa Rica

    Just spent a great week at the Riu Guanacaste. We had a pool side room which was very comfortable for us (deluxe room). The maid service was excellent. Thank you to Marilin Juarez Castellon. Food and drinks were plentiful. We felt the hot food could’ve been hotter and the cold food could’ve been colder at the buffet. The entire hotel staff was excellent. Pool was clean and nice and I loved the Aqua Fit class with John Paul. Plenty of chairs and shade every day. Beach could’ve used more chairs in the shade. White faced monkeys near the Monkey Bar were fun to feed.

    May 28, 2023
  • 2.0 star tripadvisor rating
    Disappointed traveler

    Worst experience we have had vacationing. The beds were cheap and hard. The pillows and comforters were equally cheap. The liquor options were cheap. The food was entirely buffet and subpar. There were too many issues to name them all to be honest. We made the best out of the remainder of our trip and we’re just glad that we only stayed 3 nights here. Considering the cost I expected my accommodations to at least be equivalent to staying at a Holiday Inn, but they were not. Either RIU needs to make major improvements to the property OR they need to lower the cost of the stay to match its standards. Needless to say I won’t ever be staying at another RIU resort nor will I ever book my vacation through Delta Vacations again.

    May 27, 2023
  • 4.0 star tripadvisor rating

    This was a milestone birthday trip and I have never been to Guanacaste before , overall I loved my stay here, staff was friendly food was great !! Just beautiful views and wildlife, easy to access excursions and get into town. There were a few bees by the pool area but thats out of our control, and they dont use straws at all but with explanation it makes a bit of sense

    May 26, 2023
  • 1.0 star tripadvisor rating
    Pool staff concerns and moldy room smells

    The rooms smell like mold which gave us headaches most nights. All 6 of us had our girlfriends with us and this staff by the pool Jedder kept chatting with our girlfriends to exchange social media with them and him to keep contact. We read another review about this and frankly the owner or manager doesn’t clearly talk to staff about this. The one review had feedback from saying it’s not tolerated but the guy staff still do it… the resort manager doesn’t take it seriously obviously as that’s not friendly to vacationers that’s almost like an escort place for women! This resort I wouldn’t take our women back to they felt concerned about the men staff who kept approaching them by the pools or in the the water. When the staff get involved to get contact that’s unprofessional! We all won’t go back to this resort again! Terrible staff morals and the feedback that they keep vacationers safe is a joke. It still hasn’t changed obviously if the staff still does this. Whoever writes feedbacks should be making Riu Guanacaste manager aware of the staff issues so it can change because when vacationers complain they shrug it off when we complaint about it to front desk.

    May 25, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319