Thank you for choosing RIU Hotels & Resorts for your upcoming stay, we really appreciate your custom and your loyalty.
We would like to introduce you to our new feature designed to help you to navigate the new normal procedures with your health and safety as our primary priority.
Web Check in allows you to pre-register yourself starting 7 days and up to 48 hours before your arrival day.
By doing so, you will spend more time experiencing our hotels and resorts and less time in queues due to enhanced health and safety procedures and the new normal protocols.
We strongly recommend you to use this new service by following these easy steps!
Direct access to https://www.riu.com/checkin-online
Mandatory Pre-check in Online: https://youtu.be/E51G5ksTZcs
Contactless Menu: https://youtu.be/wS0_0DSX9Yw
Electronic Signature: https://youtu.be/CcIuxGTlzm4
Guests celebrating their honeymoon with us will receive the following amenities:
• Surprise welcome gift in their room.
• Small bottle of Rum
• King bed (subject to availability at time of check-in)
• Late check-out (subject to availability at time of departure)
• Complimentary upgrade to next available room category (subject to availability and upon request)
To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in. Marriage must be within 90 days of arrival.
Guests have daytime use of the following Riu properties: Riu Palace Punta Cana, and Riu Bambu. Guests may use facilities at these resorts, including the beach, pools, and bars. Guests may also enjoy lunch at these properties. Restrictions apply and transportation is not included. Consult hotel upon arrival for more information.
Important Information: Exchange privileges are subject to change.
The All Inclusive program includes the following amenities:
• Breakfast:
- Varied buffet, live cooking stations, fruit, juices and Cava
• Lunch:
- Buffet with live cooking stations and assorted desserts.
- Food Court with different food stalls.
- "Pepe's Food" Grill, taco station and pizza.
• Dinner (main restaurant):
- Buffets and live cooking stations.
- Special evenings (three times a week)
• Various restaurants for optional à la carte dining.
• Snacks 24 hours a day.
• For additional lunches and snacks, free choice from a selection of restaurants at Riu Palace Bavaro, Riu Palace Punta Cana and
Riu Bambu
• Beverages:
- International drinks with top brands 24 hours a day
- Daily signature drink
- Drinks service at pool
- Drinks at all bars within the Riu Resort (excluding Riu Palace Macao)
- Minibar and regularly restocked liquor dispenser
• Room service 24 hours a day
• In-room safe
• Sports and activities:
- Beach-volleyball court and multipurpose sports pitch
- Group fitness activities in the RiuFit area (daily)
- Gym
- At the Riu Resort: 3 tennis courts, steam bath
- Windsurfing, kayaking, snorkelling equipment, small catamaran (maximum 2 people) and body board
- Water park "Splash Water World" (at the Riu Resort), open 6 times a week
- 1 introductory scuba diving lesson in pool
• Entertainment:
- Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily)
- Daytime entertainment programme for adults (daily)
- "Riu Party", theme parties for adults, several times a week
- Riu evening programme, live music or shows (daily)
• Free entry to "Pacha" discotheque and drinks (open 6 nights a week)
• All accommodation, taxes and tips included
Important Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Resort Details
- 24 hours Sports Bar
- AgaveMexican a-la-carte restaurant with starters buffet. Dinner only.
- American CountryA-la-carte restaurant serving All-American favorites.Open for lunch, dinner and in-between snacks.
- CandyIce cream parlor
- CapuchinoPatisserie
- Daiquiri Lobby Bar
- Elite Club Lounge exclusively for Elite Club guest
- Elite Club poolside and swim-up barExclusively for Elite Club guests
- Elite Club RestaurantA-la-carte restaurant exclusively for Elite Club guests. Dinner only.
- Food Court
Variety of choices: Wok-Pokes, Taco Station, Fried Chicken, Pizza, "Pepe's Food" grill, Ice Cream Parlor, Creperie, bar "Bacano".
- Joe`s Bar Cocktail Bar
- Krystal
A-la-carte restaurant serving fusion cuisine. Dinner only.
- La BambolaItalian a-la-carte restaurant with starters buffet. Dinner only.
- La Fiesta Lounge Bar
- La Plaza Bar
- La Yola and Naiboa poolside bars with swim-up bar
- Melao poolside bar
- Pepe´s Food GrillSnacks. Lunch only.
- TainoMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
- The BakeryPatisserie
- The SteakhouseA-la-carte restaurant. Dinner only.
- ZenA-la-carte restaurant serving Asian cuisine. Dinner only.
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free high speed internet connection
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Tennis court
- Water sports†
† Fees may apply
- Children's poolOne children`s pool with pirate ship, slides and splash pad.
- Children's program, onsiteRiuLand Kids Club with open air playground and cinema
- Direct access to a beach
- Fitness center on-site
- GeneralSplash Water World acuatic park including children`s pool with slides.
- Riu FIT activities
- Multipurpose court
- Ping Pong
- Volleyball
Entertainment:
- Daytime entertainment programm for adults
- Live music, shows and RIU entertainment
- RIU Party - 4 weekly themed parties with Drinks Included
- "Pacha" Nightclub with drinks included (open 6 nights a week)
- Non-Motorized Water Sports
- PoolThere are 9 pools on-site. This property has swim-up bars.
- Spa †
- Steam bathSteam bath at the SPA
- Tennis court3 tennis courts in the resort
- Golf †There is a golf course located within a mile of the property.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10662 reviews
-
May 15, 2025One of the best hotels
I think this hotel is perfect. Would love to see a little more activities around the pools, maybe a foam party during the day would be nice..
-
May 14, 2025North Worth The $$$
The price we paid was not the value we got. For a Riu Palace, the food at the buffet was horrible. Same stuff and leftover for lunch and dinner daily. Skip the buffet and go to the specialty restaurant. I recommend the Zen (Japanese) restaurant. The rest were not so great. If you arrive early, you don't have to wait. No reservations needed. Room/housekeeping was adequate if you leave a tip on the night stand, otherwise the maid always forget toilet paper, kleenex, towels. You can request items from your Riu app. Most of the wait staff are very friendly. Except for the bar staff by the beach, who will give you dirty looks if you don't leave a tip. So I never tip them just for that reason. Plenty of lounge chairs at pool and beach. No need to wakeup at 7 am to save a spot. Plenty of beach vendors. Just say no gracias and they leave you alone. We booked the ATV excursion of nexus/sunwing and it wasn't that great, safety wise. The grounds are kept very clean. Spacious resort and overall good vacation. But for the price I paid, I would prefer Mexico over DR.
-
May 13, 2025
Lots of fun and good vibes
Being a big fan of Punta Cana for 15 years, I stayed in many 5* hotels in the Bavaro region, but somehow overlooked this facility in previous trips. No, it is not a luxury hotel, although it is just been renovated and lies on one of the most beautiful beaches. The food is decent but pretty standard and repetitive. The villas' rooms are well located close to everything, quite comfy, and clean. Few areas on the beach are rocky and difficult to access due to a steep climb, but there is plenty of space around with easy access to the ocean. So what is so exciting about RIU? The vibe of the hotel! Although not an adults-only hotel, it offers everything from tranquility to wild partying. You choose. The entertainment team is very energetic yet sensible. The evening shows are generally good and quite professional too. The nightlife continues in the nicely renovated disco, although Spanish music is predominant there. It should be noted for some reason disco is closed on Tuesdays. Despite some other minor service flaws, I had a great, memorable time in this hotel and certainly will return to recharge with the energy it offers.
-
May 13, 2025
Great Bavaro
We stayed in the adults only villa perfectly located near to everything that was important ,beach ,pools ,buffet restaurant and the mail building. Very friendly staff ,great drinks ,a lot of pools to choose from and beautiful beach white powdering sand. We where eating mainly in the buffet restaurant. I truly don’t understand why is so many complains and bad reviews about the food quality. We have been in many all inclusive resorts before and definitely this hotel has a lot to offer ,good quality cheeses ,salami ,always fish chicken plenty of sides to choose from. Seems like a lot of people have Alain Ducasse back home to prepare their meals each day and that’s why is hard to reach their expectations :) Also one tip for the transportation from the airport and back ,we have used airportstaxitransfers.com One journey was $9 ,which was the cheapest we found,cheaper than uber. Surprised nobody mentioned this company ,when we where looking for some good tips. Very reliable,very good communication thru the service. We used them for few other trips between hotels too. Enjoy your time and don’t take all the bad reviews too seriously because this resort is really beautiful
-
May 13, 2025Great staff, horrible food!
I hate to have to only give this place 2 stars, so let me start with the two positives. #1> Great rooms. Well-appointed, clean, and modern. #2> Michael at the Elite Pool bar was one of the best bartenders I have had anywhere in the world. Just a nice guy, always on point, always seving with a smile. Here is the issue. The food here is so bad. I am not a picky eater, nor is anyone in our group. We struggled to find even "edible" food. The Asian restaurant was the only place I could even deem as "acceptable." It really took away from the trip. Until improves, I would not even consider booking here again.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policies: Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.
The connecting Junior Suites has a minimum occupancy of 4 in each room booked.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26