Resort Details
- American CountryAll american favorite snacks and lunch.
- KrystalA-la-carte restaurant serving fusion cuisine.
Dinner only. Reservations required. - KyotoA-la-carte restaurant serving asian cuisine.Dinner only. Reservations required.
- NapoliItalian a-la-carte restaurant with starters and desserts buffet.Dinner only. Reservations required.
- Pepe´s Food Jerk StationJamaican Jerk Barbecue Buffet. Lunch only.
- SteakhouseA-la-carte restaurant. Dinner only. Reservations required.
- Various Bars• Lobby bar: Daiquiri• Lounge bar: Ska• Patisserie & ice cream parlor: Capuchino• Poolside bar with swim-up bar: Marley (**Access to the swim-up bar is restricted to guests over 18 years)• Swim-up bar: Kingston (**Access to the swim-up bar is restricted to guests over 18 years)• Sports bar
- White BayMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Water sports†
- Wi-Fi
† Fees may apply
- Children's poolChildren's swimming pool.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-siteRestricted to guests 18 years and older.
- Non-Motorized Water Sports- Stand-up Paddle Surfing- Catamaran- Snorkeling equipment- Kayaking
- PoolSix swimming pools, including Splash Water World aquatic parkOffering complimentary sun loungers, towels and parasols by the pool.
- Spa †Renova Spa offering various beauty treatments.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Great Trip to Jamaica
Our first trip and we will be back. Staff was amazing. The food in the buffet and a la cartes was excellent. Spark & Lily on the RiuFit team were fun and very good at what they did truly made it an enjoyable experience. Also Curtis on the beach was friendly and fun to talk to . Ice from HR was also out and around to meet the guests . It was a great trip and we will be back ! Thanks so much.
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Love my vacay!
I wish there was an adult side to this resort but overall I loved my stay! Rooms are nice resort was clean. Staff was friendly. Food was typical resort food but overall I love my stay beach was clean. ServiceBars were top-notch.
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Amazing
It was a great resort to stay at; everyone was so nice, friendly, and welcoming. The view from our room was lovely. The food was great, and I am a picky eater. Overall, 10/10. I’ll most definitely go back there.
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NEW GEM IN JAMAICA
It was an amazing stay. We stayed before in RIU Negril and Hilton Rose Hall Montego Bay. We love the convenience of 30 min ride from the airport and beautiful beach that is comparable to Negril. Great food professional entertainment and brand new resort design made our stay fabulous. Location of the water park 2 minutes walk from adult pool was a plus too for our 7 years old. We will be back.
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Would stay again
I was hesitant to book this hotel, due to the reviews. This was a last minute planned trip, and I have never stayed at a Riu before, I like a different caliber hotel. I booked directly with Riu, took advantage of the fee airport transfer, that all went smooth. Check in, I would say dont expect to check in early on your day of arrival. Upon getting my room (which was a 2bedroom family suite Oceanview), upon entrance I was disappointed. The room had no view at all, there is a big white brick wall that is on the balcony, so you have no view unless you are standing to hang over the balcony. These rooms should not be marketed as ocean view. The manager on schedule tried to help change rooms, but that ultimately didn't work out. because we would've had to get two separate rooms down the hall and that defeated the purpose. The rooms were clean and very spacious, and bed was comfortable. I was able to get restaurant reservations, as I researched and was prepared for this. We stayed 4 nights, dinner at the buffet one night, and had specialty restaurant reservations every other night. The food was a 10/10 for all inclusive, and I am picky. I ate from the Jamaican station in the buffet for breakfast daily, and it was delicious. drinks were as expected at an all inclusive. Pools were nice, beach was nice too, some rocks but nice and clean. service was great from the service to entertainment. I think it was family friendly, but didn't seem overrun with little ones either. I traveled with a teen and a young adult, there are two adult pools that have swim up bars, and no teens or children are allowed in that water AT ALL. The entertainment went pretty late, they don't have a club, but they have parties with DJ's on the beach, foam parties and lots to do. We were never bored. I left today and after 5 days of being there, yes, I would return for another visit.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryGuests staying at Riu Palace Aquarelle are able to use Riu Montego Bay facilities. Guests staying at Riu Montego Bay are not able to use Riu Palace Aquarelle facilities.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy - IGroups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions
Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26