Resort Details
- American CountryAll american favorite snacks and lunch.
- KrystalA-la-carte restaurant serving fusion cuisine.
Dinner only. Reservations required. - KyotoA-la-carte restaurant serving asian cuisine.Dinner only. Reservations required.
- NapoliItalian a-la-carte restaurant with starters and desserts buffet.Dinner only. Reservations required.
- Pepe´s Food Jerk StationJamaican Jerk Barbecue Buffet. Lunch only.
- SteakhouseA-la-carte restaurant. Dinner only. Reservations required.
- Various Bars• Lobby bar: Daiquiri• Lounge bar: Ska• Patisserie & ice cream parlor: Capuchino• Poolside bar with swim-up bar: Marley (**Access to the swim-up bar is restricted to guests over 18 years)• Swim-up bar: Kingston (**Access to the swim-up bar is restricted to guests over 18 years)• Sports bar
- White BayMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Water sports†
- Wi-Fi
† Fees may apply
- Children's poolChildren's swimming pool.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-siteRestricted to guests 18 years and older.
- Non-Motorized Water Sports- Stand-up Paddle Surfing- Catamaran- Snorkeling equipment- Kayaking
- PoolSix swimming pools, including Splash Water World aquatic parkOffering complimentary sun loungers, towels and parasols by the pool.
- Spa †Renova Spa offering various beauty treatments.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1465 reviews
-
Dec 20, 2025Tiny resort
I am not sure why the review rating is so high. This resort is very tiny and in a location 2.5 hours away from 7 miles beach. A private tax to montego bay cost$50 pp. The restaurant menu is not very impressive.
-
Dec 18, 2025Love Jamaica
This was my second visit to Jamaica after approximately two decades, and my husband's inaugural trip. We stayed at Aquarelle, a delightful hotel, and our ocean-view room was truly breathtaking. The hotel maintains a high standard of cleanliness, and there is a wide variety of food options available. The main buffet was very pleasant, and the staff diligently worked to keep it tidy, always greeting us with a smile. The specialty restaurants were satisfactory, though the cuisine did not feel particularly distinctive. The beverages offered at the hotel were acceptable, but I believe their quality could be improved. However, Red Stripe was excellent, so I primarily chose that. The entertainment was enjoyable, and the team worked very hard to keep everyone entertained, particularly Miguel. He is an absolute standout and deserves his own show; he is both hilarious and a fantastic dancer! He truly belongs on television. The beach is among the finest I have ever encountered, and I have seen many—it was exceptionally clean, sandy, and white. The sea was wonderfully warm, like a bath, and absolutely beautiful. Overall, we had a truly lovely stay and were fortunate to return home before the severe Hurricane Melissa. It is a beautiful place with beautiful people.
-
Nov 07, 2025
Good overall experience, though some things could be improved
Overall, we had a nice stay. The rooms were clean, the food was delicious, and there were several pools to enjoy, including one with a bar. I also really liked the evening shows — they were entertaining and well put together. The main downside for us was an issue with our room safe. A few times, we left our wallets and forgot to close it, and unfortunately, some money went missing. I mentioned it to the receptionist at checkout — she offered to file a report, but the process took quite a while, so we didn’t stay to complete it.
-
Nov 06, 2025Poor
Poor customer service, the room had mold, food was horrible. Rooms were not cleaned properly. Ants crawling on bed in their bedboard.
-
Oct 27, 2025Storm Melissa
What can I say. Fabulous. I'm sat in the hotel foyer, and the staff are nothing short of wonderful. In the face of a potentially devastating storm, the staff in this hotel remain courteous, and lovely
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryGuests staying at Riu Palace Aquarelle are able to use Riu Montego Bay facilities. Guests staying at Riu Montego Bay are not able to use Riu Palace Aquarelle facilities.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy - IGroups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions
Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26