Located at the edge of the beach, Hotel Riu Ocho Rios is the perfect place to enjoy an unforgettable holiday in Jamaica with the best 24-hour all-inclusive service. This resort in Ocho Rios offers services such as free WiFi throughout the hotel, fun entertainment programmes for all ages, a water park, a wide range of cuisine and RIU’s exclusive service.

If you are hoping for maximum fun on your holiday, the “Splash Water World” water park at Hotel Riu Ocho Rios is bound to delight you. What’s more, the entertainment programmes with daytime activities and nighttime shows, and the wide range of sports available, will make your getaway an unforgettable experience. The little ones in the family will also have lots of ways to have fun, such as the Riu Land kids’ club with special children’s activities, the children’s pool with slides and the playground.


Location

Ocho Rios - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 65 miles

Property Information

Year Built: 2005
Total rooms: 901

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The Splash Water Parks at Hotel will be closed one day a week for maintenance purposes (set day may change from time to time) The parks will remain in operation 6 days a week.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 12557 reviews
  • 5.0 star tripadvisor rating
    Amazing Resort

    The experience at Riu Ocho Rios was so fun, this was by far the best trip to Jamaica I have been on! The bartenders were amazing also here was a few of our favorite ones. Kimona Kadian Tevin Jacanie Richardo If you are looking for a good Jamaica experience definitely choose this resort.

    Jun 09, 2024
  • 1.0 star tripadvisor rating
    Housekeeping Theft

    I recently stayed at Hotel RIU Ocho Rios in Saint Ann, Jamaica, where I experienced a disappointing incident despite the hotel's pleasant atmosphere and courteous staff. Unfortunately, when my room was being cleaned, a personal item was stolen. I promptly reported the incident to hotel management, but the investigation was slow and unsuccessful, and my item was never recovered. I spent two frustrating days that I should have spent enjoying my vacation speaking with the front desk, security guards Omar, Kemar, and Gooden, and Alisha from the relations team, only to be given a card with the complaint department's contact information to follow up after checkout. What's even more frustrating is that I had shown my appreciation for the housekeeping staff's hard work by tipping them daily, making the theft and the hotel's inadequate response even more disheartening. This experience has left me concerned about the hotel's security protocols and their effectiveness in ensuring guests' safety and property.

    Jun 07, 2024
  • 1.0 star tripadvisor rating
    Nightmare in "Paradise"

    The hotel did not have any activities for adults. All entertainment and activities were geared towards children. We were there to celebrate a 60th birthday for one of our close friends who was also celebrating being a cancer survivor. When our party realized that we were in the middle of a "zoo"...we tried to talk to RIU management and even called several times and emailed to see if we could change to the RIU in Montego Bay. RIU never responded to emails or phone calls and continuously gave me the "run around" when I requested a change from their resort in Ocho Rios to the one in Montego Bay. This trip was a nightmare and I would recommend NOT staying at RIU unless you have children. They are not "customer service friendly" and seemed to be trained to deceive their customers instead of providing assistance.

    Jun 07, 2024
  • 1.0 star tripadvisor rating
    Do not stay or book Riu hotels

    Definitely not 5*, 3* if that Check in was extremely busy and slow. The rooms are very dated, especially the junior suites. The distance from rooms to the complex is very far. Rooms are not child friendly. Some have steps separating the "lounge" area. The beds are double not queen in suites and pictures are deceiving. RIU hotels do not have bath tubs which makes life extremely difficult with a baby. Nor do they have kettles which again makes things very difficult. Doesn't feel like a holiday. More stress than it's worth especially after a 10 hour flight and 2 hour transfer. The reception staff have been really helpful at trying to accommodate our needs but unfortunately they have been unsatisfactory. I'm really disappointed at riu and feel we have been mis-sold.

    Jun 05, 2024
  • 5.0 star tripadvisor rating
    My Honeymoon at Riu Ocho Rios

    It was a great experience, the food was good. Staff were friendly. I got to spend quality time with my wife. We even got a complimentary drink because we told them we were celebrating our honeymoon. Good guests service.

    Jun 05, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319