Resort Details
- Various Lounges/Bars
- El Cerro
- El Estero
- Sports Bar
- La Plaza Bar
- Playa Bruja
- La Tambora
- Margarita
- Pepe's Foodv - Various Restaurants- Las Tres Islas- Bamboo- El Malecon- Tabasco- Las Gaviotas
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators
- Exercise gym
- Free high speed internet connection
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Sauna†
- Spa†
- Wakeup service
- Water sports†
† Fees may apply
- Children's poolThere is a children's pool on-site.
- Fitness center on-site
- Hot tubThere are 2 outdoor hot tubs.
- Motorized Water Sports †
- Non-Motorized Water SportsCatamarans
Kayaking
Body board
1 introductory scuba diving lesson in the pool
- PoolThere are 5 pools on-site. This property has swim-up pool bars
- Sauna †
- Spa
- Golf †There is a golf course located within a mile of the property.
- Splash Water WorldAquatic park
- On-site EntertainmentDaytime entertainment program for adults (daily)
Shows, Riu evening program or live music (daily)
Complimentary entrance to "Pacha" night club and drinks (open six nights a week)
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6194 reviews
-
Mar 02, 2026RIU Class Member Review of Emerald Bay stay 20/2/26-27/2/26
The bathrooms are in desperate need of upgrades like other RIU's have done. Specifically, the bath tubs need to be replaced with walk in showers. The tubs are outdated and dangerous to get in and out of not to mention once in it. We have more than 30 stays at RIU's and Emerald Bay is special, however the bathrooms need fixed! The food on buffet is not as diverse as other RIU's and there were not any theme night presentations ie: Mexican night, Italian night, Asian night, etc. The entertainment here again is not like other RIU locations featuring shows like the Rock theme and Michael Jackson. Overall the rooms, public areas, buffets and restaurants are kept very clean. The pool areas could be cleaned better around the chairs overnight. The staff, front desk, housekeeping , waiters and bartenders are terrific, kind and polite. We will be back for our 4 stay at Emerald Bay. A special Thank You to Juan at the front desk and Daniel at the pool bar for your excellent service. John Miles
-
Mar 01, 2026Great for all ages!
This was our third trip to this property. We travelled with my son and his family. The resort is very clean, food is good and the service is excellent. Lots to do for children and adults alike. Highly recommended!
-
Mar 01, 2026
Excellent
This resort is beautifully kept by the exceptional staff from top to bottom. We thoroughly enjoyed our stay and will definitely be back!
-
Mar 01, 2026
Family Vaca 2026
Everything was great ! Options for all my children to take part in activities. Food and service was excellent!
-
Feb 28, 2026Just ok
We have been to several Riu’s and have found them to be excellent. This one was just ok. Workers were very friendly and very hard working but I don’t think there were enough of them. Long lines at bars and almost no service around pools (yes we are good tippers). Food was plentiful but not very tasty. The only good al a carte was Bamboo. Only one product in shower (a soap/shampoo mix) and the shower was very dark with a sloped tub that would make it difficult for older people or those with mobility issues to stand in. The entertainment was not as good as other Riu’s we have been to. Positives, lots of pools and chairs and the view from our balcony was unbeatable. I would suggest that there could be one pool (besides the ones with bars in them) that could be a quiet pool with no kids.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50