Resort Details
- Various Restaurants- Asian
- Italian
- Steakhouse- Kulinarium Restaurant
- All-inclusive meal plan
- Beauty shop/salon†
- Continental breakfast
- Currency exchange†
- Lounges/bars
- Poolside snack bar
- Restaurant
- Wireless internet connection in public areas
† Fees may apply
- Children's program
- Fitness center on-site
- Pool
- Sauna
- Spa †
- Steam bath
- Golf †
- Splash Water World Aquatic Park
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Jan 14, 2026
We loved it!
Well, I guess, someone can complain about chipped furniture in the room, but me and my 12 years old were happy with everything. Room, TV, included bar, all inclusive buffet, 4 on-site restaurants, unlimited drinks, sun and Caribbean Sea. Staff is friendly and helpful. Waterpark has 4 pretty powerful slides 🛝 and entertainment was great, dancers and costumes are incredible! There are adults only pools with swim-up bars, those my kid couldn’t get and that was the only disappointment (for her).
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Jan 14, 2026
Reset Vacation
Everything was good, service was great, the food selection can be upgraded, overall experience was good I would recommend the hotel to family and friends.
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Jan 14, 2026
Terrible service around resort
This resort had some of the worst service I have ever experienced in my 20+ years of going to Mexico. I went with my family, and I have a 14 and 17 year old. Although this is not an adults only resort, we went to one pool one day and was told it was adults only. We then moved pools, only to be told that one was as well. My daughter, who is 17 and who I paid the hotels adult rate for, would not even let her sit on the edge of the pool with us. The one other main pool that is not adults only is overrun by small children and has music blasting all day. Absolutely no waiter service to the area and no swim up bars that aren't adults only. The staff are very rude by the pools. Although the beach is nice, the resort needs a lesson in service. Would not go back for this reason.
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Jan 14, 2026
Cathy Jackson solo vacation
Riu Dunamar was so amazing! I loved everything about my trip, the food was amazing, the service was outstanding and staff was wonderful.
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Jan 11, 2026
Excellent
Super resort friendly employee the site is wonderful. The food was great with a lot of variety and we went there for a weeding and the crew involved was super
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 33.94 Mexican Pesos per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policy -Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26