Reopening after a complete renovation on August 26, 2023, Riu Caribe Hotel will be the stage for your next vacation full of fun! This family beachfront resort will feature modern design, but also adding thrilling new services and amenities with the arrival of our successful and latest entertainment concept for adults: Riu Pool Party! Get ready to enjoy the 24-hour all-inclusive experience RIU is known for.
Location
Cancun - BeachProperty Information
Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies -
1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Cancun & Riu Caribe.
2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
3. If a Student / Spring Breaker Group is accepted:
a. The number of rooms will be deducted from the contracted allotments
b. Minimum Age requirement: 21 years of age or older.
c. The Hotel may request proof of age in the form of passport or official ID
d. Each room must submit a signed liability agreement upon check-in.
4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.
a. Parties in rooms are not permitted
6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
650 reviews-
First timer
First ti.e in cancun , and The Riu brought excellent service all around. Definitely looking at other Riu locations and hope they bring the same service and fun as cancun resort.
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Amazing hotel
Hotel amazing, the staff are an absolute credit to the hotel, they go above and beyond with a friendly smile, and make you feel so welcome, cant fault the ammeties, rooms or food it was all amazing. Thankyou riu caribe
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5 STARS because of a few workers and FUN!!!
Diego and Israel were ABSOLUTELY amazing employees who made each day better than the day before. They truly LOVE their job, have fun and are constantly smiling! Vacation was an absolute BLAST!!!!!!! We can’t wait to come back again. 💃 🍹 ☀️
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Riu Caribe
Room- 10/10 Service - 10/10 Food - could be better The parties were so much fun & this hotel is very pretty!
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Five Star Experience
This is one of the best hotels I have stayed in 5 stars are well deserved for this hotel. The rooms are so spacious and comfortable with optics and a full fridge of water, beer , coke and other soft drinks replaced every two days. Plus a coffee machine. The hotel is very very clean the staff work hard to ensure that everywhere is clean. Mago who looked after our room was amazing, keeping it spotlessly clean and making towel animals and making it special for one of my friend's birthdays. Food, well there is so much choice not only in the main Coral restaurant but in the other 4 restaurants e.g steak house and chinese food. All meals amazing and the staff are so customer focused they cant do enough for you. Vivianna in the restaurant was amazing on the evening and Antonio in the morning with his fist bumps to say good morning. They know how to look after you at this hotel and they don't expect tips , we tipped at the end of our stay. Entertainment was excellent when it was on , there was the Riu themed pool parties for younger people but some nights there was nothing on for older people unless you like sitting in the bars. When the entertainment was on it was great and the team provided a great crazy show , we watched a Mexican band, the Three Tenors were excellent, Michael Jackson tribute was good, a latin night was advertised but it turned out to be a band and dancing with the entertainment team to dances they teach in the daytime. If there had been a disco with some music other than club music e.g. soul, motown , pop etc., holidays themed music where over 40s could dance it would have been perfect. There is no where to walk at night , its about 45 minute walk to the area where CoCo Bongo is but the bus stop is outside the hotel and the service is amazing every 5 minutes and only 14 pesos or 1 dollar it does not matter if you travel 2 stops or 50 stops its 14 pesos. Bring some small notes 10, 20s with you for buses and tipping. Reception staff excellent they will change notes for you and there is a money exchange desk and the concierge will exchange reading books for you. The beautiful white sandy beach is for hotel guests so no sunbed charges and towels provided . Overall this hotel was so comfortable and friendly I would highly recommend it to other travellers . The ferry was 10 minute walk from the hotel so that you could visit all the Islands . TUI reps were excellent and arranged excellent trips to Chichen Itza and Tulum which are both worth doing. There are many shopping centres just a few bus stops away but the shop in the hotel or next door to the hotel have the same sort of gifts without all the hassle same price. I did not like being hassled into the shops in some areas so got all my souvenirs in the hotel or next door or on the trips to the ruins. I would 100% return to this wonderful hotel lets hope we can have some disco dancing music for older people next time . My first visit to Mexico and I love the Mexican people especially in this hotel.