Resort Details
- AlbatrosBuffet and A la carte style dining, serving breakfast, lunch and dinner.
- Asian restaurant
Buffet
- Mexican restaurant
a la carte, buffet starters, dessert
- Steakhouse
a la carte
- 24-hour front desk
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteMini Club children's playground
different activities such as drawing, watching movies, making theater plays, games, etc. - Direct access to a beach
- Fitness center on-site
- Hot tubThe resort has 1 outdoor hot tub.
- Motorized Water Sports †Jet skiParasailing
Waterskiing
Diving
Deep sea fishing - Non-Motorized Water SportsWindsurfing
Sailing
Kayaks
Snorkel gear
Body board
One introductory scuba lesson in the pool
Paddle boat - PoolThere are 2 pools on-site.
- Sauna
- Spa †
- Steam bath
- Tennis courtThere are 2 tennis courts on-site.
- Dancing †Offsite Attraction Disco at Riu Cancun entrances and drinks are included, open 6 days a week.
- Golf †Golf course located within 5 miles of the hotel.
- On-site EntertainmentEntertainment program for children ages 4 to 12 , 7 days a week.
Nightly entertainment including live music and Riu theme shows.
Daily adult activities 7 days a week.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1024 reviews
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Dec 13, 2025Amazing Hotel
Last day of a lovely 2 week holiday. If you are in doubt about booking here, do it. This is our second time and it’s a fab hotel. Food is good, drinks are good. The rooms are comfortable and spacious. Beautiful beach and clean pool area / restaurants etc. Massive shout out to Israel and his drinks cart. What a lovely man. My only complaint is that the smoking policy isnt adhered to and not really policed. There are smoking areas in place around the resort but people still smoking on their loungers. It’s really not pleasant having to breathe in second hand smoke. Also some of the parasols need replacing. All in all have had a great family holiday 🥰
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Dec 05, 2025
Amazing!
We had the best time at the Riu Caribe, we stayed 20th November to 4th December and loved every minute of our holiday. The staff are so welcoming and friendly and go out of their way to make sure you have everything you need. Special recognition to Antonio at the breakfast buffet, Israel at the evening buffet and Hugo at Margarita as they all looked after us so well. This hotel offers the best of everything, you can enjoy quiet time or get more involved in the party atmosphere. The pool activity team were brilliant and we loved the water aerobics with Tony! We were in room 918 which overlooked the party area but this didn’t cause us any disturbances as the evening parties end at 11pm. We would love to come back here someday and we were so sad to leave.
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Dec 03, 2025Good stay
Myself & my mum stayed here from the UK for 10 days, and we had such a good time! We tried the Mexican & Asian restaurants, which were both delicious. Our room was a generous size, with two small double beds which was a bonus. The beach is lovely, and very relaxing. That being said, there was a couple of downsides. Firstly, the service when we were greeted at the Mexican restaurant was poor. The gentleman on the front desk showed no enthusiasm, and we had to wait 30 minutes for a table in the half empty restaurant. When we came back, the group of 6 that were behind us in the queue earlier had been seated first. There was only 2 of us, so we felt low priority in all honesty. Secondly, several guests around the hotel were playing music loudly on their own portable speakers around the different pools everyday. If you couple that with the music from the entertainment team & the swim-up bar, it does get annoying. The beach was far more relaxing!
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Dec 03, 2025
Beautiful Hotel in a Tourist trap area
Beautiful Hotel and food was fantastic. Beach was beautiful, but just in front of Hotel. Don't expect to walk the beach for miles, its very rocky, so you will be walking over rocks or going into ocean to get around said rocks, if you do attempt the walk, it will get very littered with garbage. Out front of hotel is a VERY busy road, you can walk up the street, but it's more hotels OR very expensive 'shops'. ( Very expensive) There are mangroves on the other side of road, try to cross road and walk on that side ( nicer walk ) This is a TOURISTY area. If you want to see Mexico expect to pay mega money on excursions. There is NOTHING near hotel to do. ( Unless you want to pay lots of money) Bring lots of sunscreen, or you will be paying $60 a bottle, if you need more. Overall Hotel is Beautiful and food is great, not a whole lot to do at hotel. Cancun is over rated and a tourist trap. Pick somewhere else to go in Mexico.
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Dec 01, 2025
Birthday celebration trip
Very clean, beautiful beach, great drinks, steak restaurant is the best with super magical staff. Entertainment staff organize fun activities and pool parties.
- AdvisoryAll Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $79.20 MXN (approx. $4.30 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th, 11th or 16thcomplimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies -
1. Student / Spring Breaker Groups (21 years of age or older) will be accepted exclusively at the following 5 hotels:
Riu Santa Fe
Riu Cancun
Riu Caribe
Riu Latino
Riu Republica
2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
3. If a Student / Spring Breaker Group is accepted:
a. The number of rooms will be deducted from the contracted allotments
b. Minimum Age requirement: 21 years of age or older.
c. The Hotel may request proof of age in the form of passport or official ID
d. Each room must submit a signed liability agreement upon check-in.
4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.
a. Parties in rooms are not permitted
6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26