Resort Details
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Concierge desk
- COVID-19 - Essential Workers Only - NO
- Elevators
- Exercise gym
- Express check-out
- Free high speed internet connection
- Gift/News stand
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Concierge desk
- COVID-19 - Essential Workers Only - NO
- Elevators
- Exercise gym
- Express check-out
- Free high speed internet connection
- Gift/News stand
- Luggage service
- Meeting rooms
- Multilingual staff
- On-Site parking
- Safe deposit box
- Smoke-free property
- Tour/sightseeing desk
- Valet parking
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2371 reviews
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Oct 19, 2025No way is this a four star hotel
No way is this a four star hotel. The hotel needs a major refurbishment. No holiday feel to the hotel at all. The bar is awful. Staff play their own loud music from their phones. We didn’t eat at the hotel and the restaurant was empty every night. If you’re planning a family holiday there are much better hotels in Miami Beach. Don’t book here for a family holiday. You’ll be bitterly disappointed. This is a two star hotel at best.
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Aug 03, 2025Disappointment All Around – No Service, No Standards, No Recommendation
I can’t recommend this hotel to anyone. The staff is extremely unfriendly. No one greets you, no one pays attention. What will stick in my memory (in a negative way) is the experience at the bar when I tried to order takeaway food for myself and my family. I asked if I could quickly take the menu up to the room to ask my family what they wanted. The staff member at the bar said no – I should just take a picture with my phone (too bad I didn’t have it with me). Well then, I should go get the phone and come back. Unbelievable. I couldn’t believe it – as if I was trying to steal the menu. The rooms are extremely noisy, the pool was dirty, and even though the sun was blazing, there were only about five umbrellas available. When I asked if there were more umbrellas, I was bluntly told to go to the beach – there are more umbrellas available there. Sorry, but I expected something very different from a 4-star hotel under the Radisson brand. Well, it’s an experience I won’t forget – and definitely not one that would make me want to book again. What did work smoothly though was charging $240 to my credit card at check-in – not as a hold, but directly billed. Dear hotel manager, take a close look at your hotel and especially your staff – there is serious room for improvement. Small ray of light: the woman at the pool bar. The sunshine of this hotel – friendly, courteous, with true service in her DNA. Thank you for that.
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Jul 11, 2025Welcoming
We have had a great experience on our trip! Upon check-in, we were helped by Christian. He was very welcoming and friendly, and set the tone for our vacation to start off excellent! The hotel is also very clean, and leads to a nice beach! Great!
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Jun 19, 2025
Just awful
We decided to stay with the Radisson Resort Miami Beach primarily for its location close to the beach. The property is badly in need of refurbishment as it is looking tired and unloved with even basic cleanliness being left wanting. The staff all seem to be uninterested with their guests, (with the exception of the swimming pool attendants who were very friendly). We had an ok check in with the reception staff being quite cold and unwelcoming. The room was just ok but dated and we ended up with ants. This and the noise on the first night prompted us to call reception and request a room change, we were told that the receptionist would call the rooms and ask them to be quite and call us back. We never received the cal back and the noise continued until approximately 3am the started again at 6am. We went to reception to request a room change again and were met once more with apathy and unhelpful staff we were told that the room would be fumigated to clear the ants but this did not happen. We asked to speak to a manager and were informed that the hotel does not have any managers on site during the weekend but that a supervisor would be in at 10am. We left and returned shortly after 10 to be told that the supervisor was still not in and to cal back later. We did and were told that the supervisor was on a call so we requested that they contact us which again never happened. Our overall view is that ths hotel is not suitable to be a Radisson and that the lack of adequate management and leadership in general is severely lacking. My advice is to think hard before booking.
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Jun 16, 2025
Customer service
Customer service is terrible. The receptionist is so tripping. Breakfast wasn’t on time. The phone and WiFi didn’t work in the room, only outside. I have to ask a simple things many times to receive answer…
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a fire extinguisher and a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. A USD 9 per package fee is charged for guests receiving mail onsite.
Know before you go: Pool access available from 7:00 AM to 8:00 PM.Only registered guests are allowed in the guestrooms. Parking height restrictions apply.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Resort fee: USD 41.04 per accommodation, per night The resort fee includes:Additional inclusionsBeach accessBeach loungersBeach towelsFitness center access We have included all charges provided to us by the property.
Optional Fees: Fee for cooked-to-order breakfast: approximately USD 17 to 25 for adults, and USD 17 to 25 for childrenCovered valet parking fee: USD 49.00 per day (in/out privileges)Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Rollaway bed fee: USD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.