Family Club Princess at Grand Bavaro Princess is an area designed so that families can enjoy an unforgettable vacation, with facilities and exclusive services for all the family members.. Highlighting the rooms for larger families, some with direct access to the pool and the new recreation area that will have a water park with slides, in addition to an exclusive Snack Bar and a bar in the pool for the little ones.

Location

Beach
Punta Cana International : 13 miles

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Students & Spring Breakers will not be accepted at any of the Princess Hotels at any season of the year (January 1st to December 31st).
Advisory "*Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced

General Policies & Fine Print

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 111 reviews
  • 1.0 star tripadvisor rating
    Kids slides / disgusting water. Avoid or pay and experience it yourself

    I am currently at the resort right now. I’m here wondering how did I miss the horrible reviews and ended up booking this. This place is a shame!! Don’t go by the pictures of the slides for the kids. Like someone said previously the water is disgusting! So disgusting I cannot let my children play in there. The pool by the beach is exactly the same. I really do not believe the filters are working. Today I ate at the buffet and the food was cold and mediocre. The only decent thing was the mashed potatoes and did I really just come to a resort to eat mashed potatoes?? If they would give me my money back I would leave right away!! I am feeling so terrible about this experience I might write a review daily.

    Aug 13, 2023
  • 1.0 star tripadvisor rating
    Probably the worst hotel in punta Cana

    The reception is awful, the service is poor, the food is subpar, wifi is weak, mosquitos are in abundance, and the facilities are not as clean. The worst of all if that wasn’t enough, they lose power in the evenings - imagine a hotel with no lights at night when you have children, just not a good experience. We brought our two kids, 6 and 10, and while they had fun with the swim up suite we had booked, the pools weren’t as clean. The service staff have attitudes, they barely want to serve you, in fact you would see the staff in groups talking and practically ignoring you while you are waiting to get served. We have been coming to punta Cana for over 15 years for vacation, probably our 20th time in this country and this is by far the worst hotel I’ve stayed anywhere in the world. There also a lot of locals that come in masses to this hotel, they get dropped off in tour buses and man those guys are rude. I think management have failed this hotel, it all starts at the top and the behavior of the staff in my opinion is a reflection of poor management. Avoid this hotel at all costs.

    Jul 14, 2023
  • 5.0 star tripadvisor rating
    Hotel nice, customer service doesn’t exist. HORRIBLE

    The Hotel was beautiful, the staff, activities and food were good!! They have entertainment every single night which is good. We had a great week until the last day, our flight was delayed and they literally kick us out of the room, according to Jeffrey they were full so we had to go NOW. It was at noon, so we had to go with 5 kids to wait at the 24/7 lounge they have. Now this is where things get better, we were not able to leave that night due to problems with the airplane, so we went back to the check in to ask if we could stay one night the kids were tired, the baby was running a fever…. And out of nowhere they told us, of course we have plenty of rooms available but you have to pay $500 per room for ONE night. Are you kidding me? We were just kicked out of our rooms and now you want to rent the same rooms to us for $500 per night. Son unos ladrones, nadie absolutamente nadie movió un dedo para ayudarnos nos dejaron tirados en el lobby. We had to be taken to another Hotel at 9:30 at night because they refused to help us. I go to DR almost every year to different Hotels. I will NEVER go back to this one. They are plenty of choices so you are never going to find us here again. You all need some training and learn to be more polite to your guests. Very very dissatisfied and disappointed DR is one of my favorite places to go, but the quality of the service received in Princess Bávaro Family Club makes you think about coming back to DR. This was not free and all they care is money and more money. Please do not go to this Hotel if you have another choice We stay there from June 24 to July 1st. They will NEVER see us again. Danay Rodriguez

    Jul 05, 2023
  • 5.0 star tripadvisor rating
    Great guest experience!

    I had a great time this entire trip with the amenities this hotel had to offer! Great job from the whole staff! Special shout out to Tarzan, a waiter from the staff who really went out of his way to ensure we had a great guest experience!

    Jun 30, 2023
  • 5.0 star tripadvisor rating
    Amazing Experience

    Went here for our yearly family vacation and had an amazing time. Highly recommend for family vacation. Fair price for everything that was included. We loved it so much we have choose other locations.

    May 23, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319