Resort Details
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary breakfast
- Concierge desk
- Dry cleaning
- Elevators
- Exercise gym
- Free high speed internet connection
- Free parking
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary breakfast
- Concierge desk
- Dry cleaning
- Elevators
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- Luggage service
- Onsite laundry
- Safe deposit box
- Tour/sightseeing desk
- 2167
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4173 reviews
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Nov 28, 2025Our favorite place
This is our second time this year that we have stayed at the Plaza Pelicanos Grand Beach Resort. We absolutely love it.. we stay in the tower in a suite which is well worth a little bit of extra money. The food is outstanding. The staff is Wonderful. The staff that we interacted with on a daily basis, always called us by name. The shows in the evening were very good and entertaining. The resort is very clean. I would highly recommend this resort. We will be returning next summer.
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Nov 26, 2025
Really nice 3 week stay.
We booked here in a two bedroom time share unit. 2 beds 3 full baths and kitchen with all the comforts of home. Kitchen has a bit smaller fridge and just 2 top burner no oven but still did the job. Solid 3.5 star resort North American rating. We have a third floor ocean pool view unit. Resort is clean smaller and excellent sandy beach. Staff and service is very good. We would be back on an interval getaway again. 85% is all inclusive guests but we were fortunate to enjoy a timeshare stay. Thank you for the great three weeks vacation!!!! Don’t forget to go up to the sky bar for a drink at night spectacular view of bay and PV.
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Aug 19, 2025
I can’t wait till we can return
I originally stayed at the Plaza Pelicanos Grand Beach Resort in 1983 when it was the Plaza Las Glorias. We had the best time ever this week. This resort was everything I had hoped it to be. Our room was immaculate. The food was incredible and all of the staff were wonderful.. Everyone made us feel at home and like we were their own family…..
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Jul 06, 2025
Relaxing experience
Very friendly staff, clean and safe environment, good food and very good hospitality. Right off the beach and it’s a quiet beach too. Highly recommend this resort and it’s inclusive.
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Apr 16, 2025Expectations Not Met
This place was booked through a travel agent as a gift for us. It was our first time in Mexico, and our expectations were not met. Our room was disappointing; it looked very old compared to the photos on the website. The tub leaked, the towel rack was broken, the beach was dirty, the food was just okay, the restaurant/pool bar hours were good, there were often birds pecking at the food which wasn’t comforting. It wasn’t a great first time in Mexico experience, but one thing I will say is it’s a nice place for families. There were many kids there for my daughter to play with, and the evening entertainment was nice. The Sky Bar is amazing! So there are some positives, but overall I was disappointed.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security systemPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. All guests, including children, are required to present a valid government-issued ID card at check-in. Room service is available 7 AM - 6 PM.
Know before you go: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Parking height restrictions apply.
Optional Fees: Pet deposit: MXN 2000 per stayPet fee: MXN 650 per pet, per night plus MXN 500 one-time cleaning fee Service animals are exempt from feesLate check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.