Property Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2154 reviews
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Dec 14, 2024great location but can use an update in its appearance
Beautiful hotel and fabulous location overlooking the Arno River. Very elaborate breakfast included with the rates served until 10:30am. Very helpful staff. The hotel is looking a little outdated and old. Could really use an update. It was very warm in our room due to the unusually hotter weather in Nov.. the air conditioning was turned off for the year. The windows had a warning regarding mosquitoes when opened. Couldn’t help it and had to open a window to sleep and woke up to several mosquito bites. Yes, they warned me, but it was way too hot in the rooms
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Dec 03, 2024This was a wonderful experience!
Staying on the river was terrific! We really enjoyed wine on the rooftop, and for dinner it was necessary to make reservations in the dining room. The staff was friendly and polite. When they realized we were leaning Italian they made an extra effort to converse with us.
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Oct 23, 2024
Fabulous
Fabulous. We went there some 20+ years ago. This time we went with your granddaughter. The family duplex was perfect was were the breakfasts and the general sophisticated but relaxed ambience of the hotel. The rooftop bar served delightful drinks and gave beautiful views over Florence. The hotel staff, some of whom Had been there for decades, were superb, probably helped by my Italian; they do appreciate the effort. It was truly memorable. We shall return some time.
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Sep 26, 2024
Highly recommend for your visit to Florence!
Beautiful hotel on the Arno River! Rooms were clean and spacious. Food and drinks are amazing as well! Service was top-notch,especially at the bar inside. The only reason for one star off is the shower in the bathroom. Ours was the size of a phone booth (maybe), and the sides were collapsible and didn't attach to the ground. Therefore, every time one of us would shower, it got water all over the floor of the bathroom, creating quite a mess, even though the bathroom itself was very spacious. If not for that, a 5-star experience for sure.
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Sep 03, 2024
Perfect idea of a luxury hotel along the river
This hotel is very grand from the moment you step out of your taxi to the moment you are stepping back into your taxi or car. The staff is more than welcoming and eager to help you. We enjoyed a room with a view of the river, which also helped you to see the grand vistas that were available on that side of the hotel. The rooftop bar and pool was very refreshing after a long day of walking around Florence. The view from the rooftop was extremely fascinating as you could see much of Florence there. The room was exquisite. the shower more than adequate as I am a shower person and really enjoy a long, hot shower. The room had a refrigerator and a safe which was also Convenient. The hotel is approximately 10 blocks from the city, but if you walk straight towards the two bridges, you will find yourself in the middle of great shopping,