Playa Largo Resort and Spa Autograph Collection

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2465 reviews

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  Wonderful resort with many extra amenities for the whole famiky!!

  This was our 2nd time as a family staying at Playa Largo and we enjoyed it just as much this year as last. The hotel offers “extra touches” that made our stay wonderful. We checked in and were welcomed with drinks, they passed around fruit kabobs at the pool, had a daily “hot chocolate bar” and nightly s’mores by the fit pit! The staff was beyond friendly, helpful and kind. Kadesha and Jaqueline in the Marriott Bonvoy continental breakfast area knew what we enjoyed after our first day! Jimmy prepared the best omelettes outside on the deck and was friendly and accommodating. The pool area was always clean, well maintained and we didn’t have to fight for chairs! The beach was wonderful too… many chairs, bar service and a great “eventide” celebration everyday at sunset The housekeeping staff was great- bringing us extra towels and blankets in a timely manner. If you are looking for a great resort away from Miami, it is a great place to stay!

  Dec 29, 2025
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  Long Waits; Poor Service; Extremely Understaffed

  Long time Marriot member and the first terrible experience I've had. Currently staying in a suite at Playa Largo and they seem severely under staffed. Surprised that such an expensive Marriot affiliated hotel was such a disaster and poor value. There is only 1 bartender at the large bar at the pool/beach, with like ~40 chairs, as well as servers bringing drinks to the hundreds of folks on the beach. The servers literally yelling at the bartender to hurry up while everyone at the bar is fighting for his attention. Time to get a drink ~40 minutes. At the front desk, they have 2 employees helping with lines of 10+ people waiting for help. All phone calls to guest services and the concierge are ignored, as they explained, because they are too busy. The restaurants are also too busy to pick up the phone, so after being on hold for 30 mins, we walked over to make a reservation. When we arrived for dinner, they had lost the reservation and told us we should have called...despite then admitting they aren't picking up the phone because its too busy. They told us they couldn't seat us or otherwise help us, and to go somewhere else for food. Which seemed rude and unnecessary. Overall, the staff seem really stressed and need some support. Come on Marriot, please hire a few folks to help run this beautiful property.

  Dec 28, 2025
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  Sun fun and amazing service!

  Great family vaca. Jacqueline, Keelisha and all other staff took great care of us during our stay. Could not recommend more. We enjoyed breakfast every morning overlooking the beautiful views. We would like to return next year.

  Dec 28, 2025
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  Best experience ever

  We arrived after midnight and instead of a ghost town, there was Nick with a luggage cart and a bright smile waiting for us. He was so pleasant, just what we needed after a very long day. The room was beautiful and the view was amazing. In the morning, Elana, the manager, greeted us so warmly and gave us a tour of the place. She was wonderful, so accommodating, so patient, answering questions and offering any help where she could. She enabled us to have a flawless stay and a wonderful experience. She introduced us to Paul in the dining room who greeted us pleasantly and gave us excellent service every morning. Also, the omelets made by Fritz were fresh and delicious. The pool was lovely and so was our server, Sam, who made sure we had all that we needed while basking in the sun. All on all it was a wonderful stay, an enchanting experience that I will treasure always.

  Dec 26, 2025
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  Perfect for a quite getaway

  Excellent resort. Relaxed. Great service. Spotlessly clean. One of the highlights was being greeted every morning by Jacqueline in the Bonvoy Elite breakfast area. Jacqueline is wonderfully attentive and a joy to be around.

  Dec 21, 2025