Resort Details
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Concierge desk
- Conference facilities
- Dry cleaning
- Elevators
- Exercise gym
- Express check-out
- Free parking
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Concierge desk
- Conference facilities
- Dry cleaning
- Elevators
- Exercise gym
- Express check-out
- Free parking
- Gift/News stand
- Grocery store
- Hairdresser/barber
- Luggage service
- Meeting rooms
- Multilingual staff
- Onsite laundry
- Safe deposit box
- Sauna
- Smoke-free property
- Tour/sightseeing desk
- 2167
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8613 reviews
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Dec 19, 2025Amazing
It was amazing! Daniel the server at the lower pool was the best! We will be back soon hopefully sooner than we can plan on!
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Dec 19, 2025
Incredible
Daniel at la playa grande was incredible!!! He made our experience surreal! We had so much fun! I miss it already! Such a great time!!
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Dec 19, 2025
Great service from Harold at La Playa
Harold took good care of us while dining at the rooftop patio at La Playa grande. Very kind and great service! Food was good as well!
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Dec 18, 2025
Reviews, shoutouts, and more!
I stayed at Playa Grande for a week and had such an amazing experience! From check-in to departure, I was greeted by mostly friendly staff, but they were always helpful. I was one who loved participating in the activities they offered every day by the pool, and wanted to give some special shout-outs to the Entertainment Team who were absolutely incredible. Big thank you to Aimee, Leylani, Sara, and Jair!! I had so much fun playing “tequila volleyball” with you guys, and cannot wait to see you all again hopefully soon. Next, I did get a couple massages at the Spa. Bella did an amazing job with my “Relaxing Massage” and Maritza did not hold back with her deep tissue. They were both very attentive and accommodating. I met so many wonderful and incredible servers and bartenders as I did dine at every one of the establishments and checked out all the bars - from the ones at The Ridge to the swim-up bars by the pool. I wish I got their names but they were all full of life, generosity, and fun! Always be sure to tip! I do remember Ophelia at the Ridge, and Ronal who was the guide during the ceviche/mezcal tasting! Absolutely incredible. Lastly, the food was absolutely incredible at the resort - especially at Brigantine. I think that might have been the best filet mignon I’ve had in my life. I also enjoyed the molcajete night and the beach party night. My group won a bottle of tequila for winning the limbo competition!! Definitely worth the all-inclusive meal plan. All in all, I can’t wait to be back!
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Dec 14, 2025
Great service by Anahi
Anahi was the most amazing server in the sports bar. She was kind, thoughtful, and such great service. We loved the caring service
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedMinimum Spring Break check-in age is 21 years oldThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashSafety features at this property include a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Know before you go: Pool access available from 9:00 AM to 9:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Parking height restrictions apply.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 4.25 per accommodation, per night We have included all charges provided to us by the property.
Optional Fees: Fee for buffet breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for childrenFee for in-room wireless internet: USD 15 per day (rates may vary)Fee for wireless internet in public areas: USD 15 per day (rates may vary) Airport shuttle fee: USD 48 per person (roundtrip)Airport shuttle fee per child: USD 48 (roundtrip), (from 4 to 18 years old) Crib (infant bed) fee: USD 15 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.