Exclusive, charming, intimate, inviting and best value, this classic boutique hotel offers superior, cozy accommodations, personalized amenities and a wide variety of exciting activities for guests to enjoy. Nestled on Cozumel’s northern side, and fronting a white-sand beach, spa lovers and active travelers enjoy access to the resort’s on-site "Blue Dream" dive center, a sparkling oceanfront pool, an extensive menu of pampering at the "Savia Spa,".


Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De Cozumel (CZM) : 5 miles
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 1960
Last Renovation: 2006
Accessible rooms: 2
Floors: 4
Total rooms: 50


Resort Details


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Hotel Advisories

Advisory A minimum mandatory hotel-imposed fee of $1.50 (plus tax) per room, per day, and $6.00 per person, per stay, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.
Advisory Cozumel Golf Course is closing on 1/31/21, therefore Golf will no longer be included at this hotel
Advisory The Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $2.50 usd per room, per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:  Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Subject to change without notice.

• Maid fee

• Bellman fee

Pet Policy Pets Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 836 reviews
  • 1.0 star tripadvisor rating
    No Electricity! No A/C!

    No electricity! No AC! No Wi-Fi! No elevator! I stayed 14 hours at this hotel. The electricity was unavailable about 1/2 of the time I stayed there. I had to check out immediately in the morning. I could not stay any longer at a hotel that had no A/C or where I might get trapped in an elevator! I deserve a FULL refund, however Playa Azul Hotel wants to charge me for the miserable night I spent there in the sweltering heat!

    May 24, 2023
  • 5.0 star tripadvisor rating
    Old school charm

    What a wonderful piece of old school charm away from the hustle and bustle in San Miguel which can be over run by cruise ship passengers. The staff was so friendly and attentive. Roberto at the front desk quickly found us a new room when we reported a noisy AC in our initial room, and Guadalupe was always quick with a cheery smile and hot coffee at the breakfast buffet. After a trip into town and around the island, we decided to spend most of our time at the little beach right in front of the Playa Azul. The snorkeling between the Playa Azul and the Cozumeleno to the north is an easy drift with the current, but don't get too far from shore and don't try to swim back (the current can be stronger than you realize). Just wear some water shoes, get out at the Cozumeleno beach, and walk back to the Playa Azul following the coastline. I tried something different on the menu for almost every meal. It was all delicious and usually exceed my expectations. Most evenings we had our meals on a little table next to the Palapa beach bar where we could watch the sunset.

    May 08, 2023
  • 5.0 star tripadvisor rating
    A great break from the big all inclusive style resort, personalized service and accommodation for a relaxing vacation.

    The perfect trip for the entire family top to bottom. Couldn’t have been happier with our decision to stay with Playa Azul. Their staff is genuine and attentive no details were avoided. Whether at the seaside bar (Kermit, Darwin, Martin & Ivan) or in the restaurant (Guadalupe & the rest of the staff) and most importantly Luis who seemed to always be in the right place at the right to with whatever you needed. The hotel itself is great, not to newest or fanciest I imagine but kept in very good condition at all times. We had zero issues with our room or the service. The buffet breakfast was also high quality and fresh daily. Fresh eggs, fruit and breads as well as a great mix of fantastic regional dishes and never the same thing. Beers are a little expensive at the bar but the service made it worth while. They do allow coolers to be brought in to the resort so save yourself a few dollars and bring a collapsible cooler and hit the Mercado while you’re out in town.

    May 06, 2023
  • 5.0 star tripadvisor rating
    A special place (hope to return)

    We fell in love with this place. The food that you can order at the beach bar is amazing (and huge, shareable portions)—a bit pricy but worth it. You can charge all food and drinks to your room so no need to carry a wallet. The view and relaxing vibe are perfect. Snorkeling from the beach was a highlight of my vacation. The water is AMAZING. We hope to return someday. We came from an all inclusive in playa del Carmen and the change took a bit of a mind shift. It’s a charming older building with a few maintenance/age issues. I thought the beds were comfortable and the showers ran hot with great water pressure. Housekeeping was generous with the bottled water and our room was promptly cleaned daily. It’s north side location makes for a long cab ride to get to activities south of San Miguel. Staff is helpful and friendly. My teen & tween were slightly bored after leaving the AI but they loved that the hotel had a pool table. Bottom line: a great place to relax in a beach chair, eat, and snorkel all day.

    Apr 10, 2023
  • 4.0 star tripadvisor rating
    Nice 3.5* moderate hotel

    Playa Azul is nice. We enjoyed our stay. The room was good. Very clean property. Food in the main restaurant is very good to excellent. Free breakfast is good quality. Service is very good. Flowery towel animals are a nice touch. Beach area nice and the snorkeling just to the north between the hotel and the adjacent Westin is quite good especially when you consider how accessible it is. Diverse guests. This property doesn’t specifically focus on Americans and that’s ok. I’d say about half the guests are American/Canadian and the staff do speak good English. The negative reviews largely reflect inappropriate expectations. This is NOT a luxury property! There ARE plastic chairs! Some areas are old and outdated. Oh well. The price reflects all of this and the property is a good value. Go in with the right expectations and you’ll enjoy.

    Mar 21, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319