Location
WaikikiProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
Customer Ratings & Reviews
TripAdvisor Traveler Rating
809 reviews
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Dec 17, 2024I’m so happy we chose the Park Shore Waikiki as the base for our family vacation
Our family loved this hotel and would stay here again. The staff were friendly, helpful and we immediately felt at home. We 💜the Park Shore Waikiki! We stayed in an ocean view one bedroom suite. Highlights: The views from the room were incredible Walk to surf rentals and surf breaks Two lanai’s A generous sized bathroom with a double sink. A microwave /toaster/kettle for making snacks or light meals Amazing location Clean and quiet We spent most our time in the ocean but did use the pool a couple times and it was refreshing on hot days. The Beach Candy rentals were handy. Lulu’s was great and we ate there once a day.
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Dec 13, 2024
Amazing location and comfortable rooms!
We wanted to stay a little bit away from the hustle and bustle of Honolulu and this place does not disappoint! 1. The views of the park and Diamond head from the balcony are breathtaking! 2. The restaurants in the building range from excellent (Yoshitune and Tucker & Bevy for dinner and breakfast/lunch) to good (Lulu's). 3. There are some nice amenities, lovely pool, free reef-safe sunscreen, they give you a water bottle and there is a refill station,) 4. The rooms and common areas are a little worn but clean and well kept. One thing I didn't expect but I actually like it... The room is serviced every 3rd day. I like that. I always felt like I had to clean for the housekeeping staff.
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Dec 12, 2024ROACHES + BEWARE OF FRAUDULENT CHARGES ON YOUR CARD WHEN STAYING HERE.
BEWARE OF FRAUDULENT CHARGES ON YOUR CARD WHEN STAYING HERE. We recently stayed 5 nights and we were returned guest booking directly. Our anniversary trip was turned sour when we checked out and was given a surprise bill of $500 for smoking when we did not! They have a silly smoking detector claiming we smoked during the morning hours of the day we are checking out! For starters, no one called us to warn us about the charge and the front desk + manager has zero customer service. We explained to them we were sleeping at that time so how could the detector go off? We asked the front desk manager to go check the room and he will see that it is in perfect condition with no evidence of smoke. He declined to do this and totally ignored our REASONABLE request to resolve this issue. They were not understanding at all and was given a generic script to explain why they weren’t going to waive it. Being in the hotel industry myself for over 10 years I am truly shocked how okay the front desk was with me leaving unsatisfied. As a former General manager, I would not recommend this hotel any longer. I stayed at many hotels with lots of problems before but I would always return if issues are resolved and most importantly that the staff is genuine and do their job to take care of the guests Why would we smoke the very last day and risk being in trouble? We didnt smoke in the room at all, but suddenly there is smoke detected in our room on the day of check OUT? Sounds like just a desperate way to make a buck. It makes for a sour experience because now I have to dispute with my credit card company. Feels like a slap to the face after spending thousands of dollars and tipping every team member along the way. Other reasons why we would not return: - the lobby is deceiving. The rooms are extremely dated - no service everyday and took over 30 minutes to get towels delivered - roach found in our bathroom and was told it’s a normal thing to happen. Just wow. - seen staff members smoking their vape in the halls - right infront of the busiest street with homeless at night causing fights. Do not stay if looking for peace & quiet. - water in shower was always cold. Had to wait 10 minutes for it to finally get hot. - staff is not trained on how to take care of guests when problems arise and extremely dismissive.
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Nov 29, 2024
Great location and value
The lobby is open and welcoming with plenty of seating. They have a game room with TV's nearby as well. The location cant be beat. 50' from Kuhio beach, which is less crowded than Waikiki. There's good snorkeling by the pier. More importantly, green space to the left of the hotel by the zoo. If you walk to the left, you'll find numerous green spaces with trees, chickens and birds. Seems a world away from Waikiki. The pool overlooks the ocean and is a nice place to relax. Our room didnt have hot water upon arrival, but they fixed it the next day. The rooms are dated, but we didnt spend much time there. The staff was helpful and utilized text messaging for any concerns. The amenities included with the resort were nice as well. Attached to the hotel are Starbucks, ABC store and a small restaurant.
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Nov 27, 2024
Great stay at the Park Shore
My husband and I just had a delightful stay at the Park Shore Waikīkī. We love this hotel, having stayed there many times starting in the early 2000’s. First and foremost their customer service is without peer. From our check-in to check-out everyone is helpful and friendly. Whether it’s information about Waikīkī, restaurants, reservations, attractions, etc., guest services wants to make sure you are served very well! We didn’t need our room serviced, but we did request more coffee, which was provided daily, yea! The location and views are excellent! The location is the absolute best on Waikiki, right across from the beach, the zoo, and just a short distance from the aquarium. The view from our room & balcony was magnificent. We could see both Diamond Head and the ocean, wonderful! The lobby is cool modern, rooms are functional and very clean. I LOVE the lion coffee and Keurig coffee makers in the rooms. It’s also nice to have the refrigerator & microwave for reheating leftovers. There are 2 restaurants on site, Yoshitsune and Lulu’s. We enjoyed dining at both of them. Yoshitsune is a very traditional Japanese restaurant, with excellent food. We enjoyed both our Japanese breakfasts and dinners, primarily seafood. We also enjoyed our dinners at Lulu’s, food and service were both exceptional, as was the entertainment. One area for improvement would be to freshen up the 2nd & 3rd floor areas (including the pool), which are looking a little careworn. If we’re lucky enough to return to Honolulu, we’ll definitely stay here again!