Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- Lobby Lounge
- parkhuus restaurantThe restaurant is rated by Gault Millau with 14 points. Just as the quality of the ingredients will surprise the taste-buds, visually the restaurant has an equally strong impact. Set within floor-to-ceiling glass on three sides, its heart is a show kitchen where guests can see the chefs at work, and thei
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- Accessible facilities
- Accessible parking†
- Air conditioning
- Airline desk,Offsite†
- Babysitting†
- Barber shop,Offsite†
- Beauty shop/salon,Offsite†
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest - Accessible parking†
- Air conditioning
- Airline desk, Offsite†
- Babysitting†
- Barber shop, Offsite†
- Beauty shop/salon, Offsite†
- Bell staff/porter
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Car rental desk†
- Catering services†
- Children welcome†
- Children's nursery†
- Children's play area, Offsite
- Cocktail lounge†
- Coffee shop
- Coin operated laundry
- Complimentary in-room coffee or tea
- Complimentary self service laundry
- Concierge desk
- Continental breakfast†
- Currency exchange†
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Doctor on call†
- Dry cleaning†
- DVD/video rental†
- Early check-in†
- Efolio available to company†
- Exercise gym, Offsite
- Exhibition/convention floor†
- Express check-in†
- Express check-out†
- Family plan†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Game room, Offsite
- Golf, Offsite
- Hair dryer
- Hairdresser/barber, Offsite†
- Health club, Offsite
- Heated guest rooms
- High speed internet access for laptop in public areas
- Housekeeping - daily
- Individual Efolio available†
- Indoor parking†
- Indoor pool, Offsite
- Interior corridors
- Ironing board
- Jacuzzi, Offsite
- Jogging track, Offsite
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service†
- Lounges/bars
- Lunch served in restaurant†
- Massage services
- Meeting rooms
- Non-smoking rooms available
- Onsite laundry
- On-Site parking†
- Outdoor pool, Offsite
- Parking†
- Parking fee managed by hotel†
- Parking lot†
- Pets allowed
- Photocopy center†
- Playground, Offsite
- Pool, Offsite
- Private bath or shower
- Public address system
- Public area air conditioned
- Racquetball, Offsite
- Room service†
- Safe deposit box
- Sauna
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Patrolled parking area
Private security available
Property has elevators
Public address system
Safety chains on guest doors
Secured floors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in first aid
U.S. Fire Safety compliant
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Well lighted exit signs - Shoe shine stand†
- Solarium
- Spa
- Storage space
- Street side parking†
- Technical concierge†
- Telephone jack adaptor available
- Tennis court, Offsite
- Tour/sightseeing desk†
- Train access†
- Translation services†
- Transportation†
- Transportation services - local area†
- Transportation services - local office†
- Turndown service
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Video checkout†
- Video tapes†
- Wakeup service
- Water sports, Offsite
- Whirlpool, Offsite
- Wireless internet connection in public areas
- Business Center†
- Business Services†
- Conference Suite†
- Convention Centre†
- Copier†
- High Speed Internet Connection†
- Meeting Facilities†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- On-Site Business Center†
- Slide Projector†
- Whiteboard†
- Wireless Connectivity†
- Wireless Internet Connection†
† Fees may apply
- Cardiovascular exercise †
- Fitness center on-site †
- Sauna †
- Spa †
- Sports court onsite †
- Weightlifting †
- Boating †
- Children's program †
- Fishing †
- Gambling †
- Golf †
- Health club †
- Hiking trail †
- Indoor pool †
- Indoor/outdoor connecting pool †
- Jacuzzi †
- Jogging trail †
- Nature preserve trail †
- Outdoor pool †
- Playground †
- Pool †
- Racquetball court †
- Squash court †
- Tennis court †
- Whirlpool †
- Altstadt
- Bahnhofstrasse
- Fraumunster Church
- Grossmunster Cathedral
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1760 reviews
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Dec 28, 2025Should not be considered a “park” level Hyatt
Let me start off by saying: we are longtime, loyal Hyatt guests and typically do not stay with other brands unless a Hyatt is unavailable. With that being said, we are very familiar with Hyatt properties and their service standards. However, this was our very first stay at a "Park" Hyatt (and we had saved almost all of our points for), and given the brand's reputation for elevated service, dining, and accommodations, our expectations were understandably high. The week prior we had actually stayed at a Hyatt Regency (considered "lower" than a park Hyatt) in Amsterdam--which exceeded our expectations--making this experience even more disappointing by comparison. Upon arrival, we were greeted by a bellhop and offered water while waiting to check in. The lobby was particularly stunning as it had a huge, non-artificial Christmas tree in the middle of the room. Check-in took longer than usual, and we were asked to wait in the hotel restaurant. After some time, a staff member who appeared to be a manager encouraged us to order whatever we wanted, stating it would be complimentary (never a good sign as it usually means they are conditioning you for some bad news). Shortly after, we were informed that the suite we had booked using 120,000 points was deemed insufficient for our family of five and that we would need to pay an additional $900 per night to be moved into a larger room against our will. Since the front desk had already issued key cards to the original suite, I went up to take a peek. Based on my observation, it was more than enough space for our family, particularly given that our children are young and require minimal space. However, after spending over an hour waiting and hoping to salvage the remainder of our evening, we reluctantly agreed to the upgrade--an additional $2,700 total--despite having already redeemed a significant number of points for what we believed was a suitable accommodation. The following morning, we went downstairs for breakfast and then returned upstairs to prepare for the day. When we made it up to our room, housekeeping greeted us and asked that we not enter, stating they had just begun turndown service. I let them know that our plans for the day could not meet that request and we would only need about 20 minutes in the room to brush teeth etc. They stated their request...again. We found this extremely unusual and uncomfortable, as we have never before been told we could not access our own hotel room. We proceeded to move into our room. When we entered the space, we found it partially turned down, which was expected and not an issue at all. However, one of the beds was visibly soiled. This was both surprising and concerning. Regardless of room category, this is not something we would expect at any Hyatt property--particularly after paying an additional $900 per night for the forced upgrade. Overall, this stay was disappointing and fell short of the service, cleanliness, and value we associate with both Hyatt and the Park Hyatt brand specifically. I would encourage future guests to explore other properties for a better bang for their buck. Based on our experience, this location did not meet the standards we have consistently experienced at other Hyatt properties worldwide.
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Dec 27, 2025Nice stay in Zurich
As expected with a Park Hyatt, this hotel was great from the moment we walked in the door. Our room was not ready upon arrival. We were offered to downgrade to a regular room or wait for our suite. We opted to wait for the suite and receive a phone call when the room was ready. Overall the location of this hotel was ok. I would not describe it as excellent, as it was a bit of a walk for us to visit the sights we wanted to see. The hotel itself was very clean and spacious. We received champagne and strawberries for our anniversary. The globalist breakfast was delicious with both a menu and buffet option.
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Dec 14, 2025Great hotel for a nice comfortable stay.
Great hotel stay! Staff was perfect. It felt like what we would expect from a regular hotel so nothing over the top for us.
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Dec 08, 2025
It doesn’t get better!
This hotel has exemplary service with exceptional accommodations. Its location is prime, close to the lake and close to shopping. Your wish is their pleasure. I would highly recommend this hotel.
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Nov 29, 2025
Great Hotel In Zurich!
We have high expectations for Park Hyatts, with the bar set by our wonderful experience on our honeymoon in Auckland. Part of our high expectations is that we have never been underwhelmed and are very pleased to have that trend continue with the Park Hyatt Zurich. Everything from the superb staff (the heart of any hotel), the breakfast, the room, and the hotel lounge (the bar was reserved for a conference when we were there). Finally, we had an outstanding interaction with the concierge, who took the time to explain how to use the SBB app to navigate public transportation in Zurich and show us on the map where the best Christmas markets are. She started our stay off on the right foot!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies: Children under 12 years are able to stay on complimentary basis in their parents room. Please be advised that an additional bed is only available upon the room category Park Deluxe.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 12
- Pet Policy : Pets Allowed: Pets allowed. Charge of 45.00 CHF per day