In the prestigious Bávaro Beach area, this family-friendly retreat offers luxurious golf and spa services, polished accommodations and everything one would expect from a first-class resort. Enjoy sporting activities such as sailing, horseback riding, windsurfing and water biking, and then dine at one of the excellent restaurants. Whether you seek relaxation or excitement, there is something for everyone at this upscale resort.

Property Information

Year Built: 1995
Last Renovation: 2008
Accessible rooms: 4
Floors: 2
Total rooms: 689

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Dress Code Formal dress apparel is required to access all restaurants in the evening.
Advisory A room service delivery fee will be charged per room service delivery. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed:
• Dogs of all sizes and ages are welcome to stay. 
• Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas. 
• In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash. 
• Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift. 
• Natural dog food is available upon request through Room Service. 
• Access a local digital guide highlighting nearby pet-friendly services and attractions.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 16714 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Paradisus Grand Cana

    We spent our family vacation with all our children and grandchildren. This was a family friendly resort. The experience was elevated by the staff. Onil was our family concierge. He was phenomenal! He addressed all our wants and needs efficiently and quickly. Fransua was also great! He makes things happen! We give him a 10/5, he was so good. Adonis also made our vacation exceptional. He was so helpful in making our trip exceptional. This is a beautiful resort that caters to the people. We highly recommend the family concierge experience to elevate your vacation.

    Nov 30, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Avoid at all costs - spend your money elsewhere

    AVOID!!!!! You’ve been warned Resort and upkeep is amazing but staff leave a lot to be desired Items stolen and hotel refused to review cctv footage of stolen valuables - you do the maths why this might be the case. Refused to let me take a copy of the incident form and also refused to let me speak to management. (Mr Jorett) which are all very reasonable requests avoid at all costs. NEVER EVER RECOMMEND!!!!!!! Avoid!!! Meliá - you need to review which hotels use your brand name as its the worst experience I’ve ever had

    Oct 10, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Elvis Santa Maria- Paradisus Beach Service

    Elvis Santa Maria had been serving us on the beach every day of our vacation. After the first day, he had our chairs set with towels prior to our arrival on the beach. His service has been top notch. It has been such a pleasure to have someone look after us the way that he has. 10 of 10

    Oct 09, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A True vacation

    We have come twice now to Mascalzone to eat and this place has the best servers! Wilmina is so good and cheerful. She recommended the pasta we ordered and paired it with a fantastic wine from Chile. She kept checking on us to make sure everything was to our satisfaction. We will be back again before we leave 🙂! It made our stay at Palma Real very pleasant!!

    Aug 16, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Worst never back again

    Probably the worst experience I ever had in my life outside or inside a Resort. This guy keybyn entertainment supervisor was trying to take my 15 years daughter to a bathroom to touch her or do something else thank god she could scape from him. He was always pretending to be the good guy around the pool please people be careful with this guy.

    Aug 16, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319