Resort Details
- Agua MarinaTreat yourself to the delicious specialties in this relaxed beachfront setting. A perfect mixture of avant-garde and international flavors to enjoy an open-air meal with views of the sea.
- Beach bar
Serving cocktails and beverages.
- CapellaRustic Italian cuisine is on the menu at Capella, an outdoor, à la carte restaurant with a casual ambience. Enjoy home-made pasta and wood-fired pizza and fresh saladsCAPACITY: 90 personsAMBIENCE: Open kitchen and open air restaurant to enjoy typical aromas and flavorsACCESS: Paradisus, The ReserveWIFI
- CelsiusOur guests do not have to leave the pool to order the next round of drinks. With its wet bar located in the main pool, Celsius is an ideal gathering place to drink and socialize in the magnificent Los Cabos sun.
AMBIENCE: A great meeting point to enjoy a drink while you are in the breath-taking pool.ACCESS: Paradisus, Royal Service, Family Concierge guests
WIFI - CieloModern Mexican cuisine for dinner service.
- COFFEE CORNER Nespresso boutique 24/7
- Gabi Club, lower level
Serving cocktails and beverages.
- Ginger Bar
Let the breeze and music wrap your senses; the perfect setting to chat and enjoy the views of the Sea of Cortez and the hotel gardens. A modern and sophisticated space, a great place to start the day with delicious coffee, and later in the afternoon have a great time listening to live entertainment with avant-garde cocktails or all-time classics.
AMBIENCE: An open and sophisticated space.
ACCESS: Paradisus, The Reserve
WIFI
- Kana Beach FlavorsPicture yourself on the beach, on the soft, golden sand of the Pacific Ocean and the warm blue waters, with a refreshing cocktail of natural juices in hand. Our beach bar lives up to its name and is conveniently located for you to enjoy the sun and sand.
AMBIENCE: Caribean serving tropical cocktails with natural fruits.ACCESS: Paradisus, The ReserveWIFI - Main Pool swim-up bar
Serving cocktails and beverages.
- Malva
Start the day with an extensive and healthy international buffet breakfast. An endless choice of tasty options to enjoy in a friendly and comfortable ambience.
- SantéOverlooking the sea of Cortez, Santé offers everything from delicious salads to traditional dishes and others that reflect all the latest culinary trends. Only for The Reserve guests. Reservations are required for dinner.
- TWELVET Ice Cream Shop
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Baggage hold
- Bell staff/porter
- Business services†
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Baggage hold
- Bell staff/porter
- Business services†
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Outdoor pool
- Pool
- Spa†
- Tour/sightseeing desk
- Wireless internet connection in public areas
- Please contact the hotel for additional information.
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Outdoor pool4 pools on-site. This property also has swim-up bars.
- Spa †Offering spa and wellness treatments.
- VolleyballBeach volleyball.
- Golf †A golf course located within a mile of the property.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Dec 12, 2025
Outstanding place
We were at this resort Dec 2-9. We have been to many all inclusive resorts in several countries over the years and this is definitely one of the very best. Following are comments on many aspects of the resort. 1) The grounds are beautiful and carefully maintained - lots of cactus, places to sit and look at the ocean, The atriums between the buildings are beautiful pieces of design. 2) The location is in between the two towns of Cabo San Lucas and San Jose del Cabo; you can take an uber to either for about $15 USD. 3) We stayed in a junior garden suite - the least expensive option. It was large, comfortable, clean, well maintained. The only drawback (more on this later) was that when there was loud music at the pool you could hear it - but that was true everywhere on the grounds. 4) The food was excellent. The only buffet is at breakfast; all other meals are eaten at the restaurants from menus, or you can get sandwiches and other things at the coffee shop. Or room service 24 hours - we used it once; it was prompt and very good. 5) This is an adults only resort. While we were there it was not full and felt quite quiet and peaceful. There were never any lines for food or anything else. We at in all the restaurants; the menus were interesting and innovative, the food very good, the service universally excellent. 6) We hardly used the pool but there were always recliners available. We spent more time in the cabanas by the ocean. We booked this hotel because it has a protected beach area that allows swimming, though even here the water can be quite rough. Some people snorkeled off the beach and reported seeing some fish. A waiter from the beach bar provides services to the beach cabanas. There are some vendors but they are not too intrusive. 7) There are activities at the pool and elsewhere each day but we did not take part in these except one cooking class - which was really more of an 'eating class'. 8) The evening entertainment was, in our view, mediocre - too much karaoke and DJs. 9) The quality of the service was excellent everywhere, from the front desk to the housekeeping. We were assigned a concierge - Oswaldo - who was very attentive. He booked all the restaurants for us, got us different bedding, got us a yoga mat to use in our room, and was an excellent source of advice and suggestions. 10) We made a lot of use of the Coffee shop/ice cream store which also had many other kinds of snacks. Sitting on the patio looking out over the ocean with a cappuccino and croissant was a lovely treat - one of many in the resort. We also used the Reserva lounge which has great views over the beach and ocean - we did see some whales passing. 11) One criticism, mentioned above, is that every afternoon there was loud dance music around the pool the sound of which could be heard everywhere in the whole resort. I was told, however, that the hotel was going to change this in the new year. Pool music is fine but it does not all need to be super loud pulsing stuff, and it should not be very present in every part of the resort. Though in fairness this is a practice we have found in virtually every beach/pool resort. Overall we liked it very much and we definitely plan to go to other Melia resorts, and possibly back to this one.
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Dec 09, 2025
Disappointing "5 Star" Leading Hotels of the World Hotel
This is not a 5 star hotel, as advertised, nor should it be categorized as a "Leading Hotels of the World". The staff is very gracious and accommodating. The 5 star experience stops there. Its an all inclusive property which includes all meals and drinks. The food was very hit or miss, just average. We stayed in a Reserve room with a pool. We never used this private, swim up pool, nor did I see anyone else using it. Nice idea but kind of gimmicky. Its very narrow and really just a nice water feature next to your patio. You will want to use the main pool,which should be a bit warmer. Property had a very confusing layout. Lots of stairs with long dimly lit hallways. Elevators were not conveniently located. Our Reserve room was nice but needed some maintenance. The large dual head rain shower was very nice but leaked terribly onto the bathroom floor. It required our mopping it up with the large very heavy bath towels. The travertine tiled shower was somewhat slippery and a shower mat and grab bars were needed. We had a nice stay here but I wouldn't return or recommend it.
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Dec 09, 2025
Great stay!
The staff the amenities and the food were all exceptional. I’d be happy to stay there again in the future and we look forward to attending there soon.
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Dec 09, 2025
GREAT BUT SOME CONCERNS ABOUT DISABILITY¡¡
Very good location in front of the beach; not so friendly when you have limitations to move due to the distances and inclination of the ramps. A little noise on Saturday night for first building room for party for guests. Excellent quality of food and attention by the staff, friendly in the restaurants and bars. A little carelessness during checking to explain according to need expressed by limitation for mobility by fracture on ramp system in the hotel and ease of access to different areas
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Dec 06, 2025
Paradise
The Paradisus was a wonderful resort. The service was top notch. Our Concierge Cristina Nava was phenomenal. My girlfriend and I were here to celebrate her birthday and Cristina came through with flying colors. The room was decorated with beautiful flowers balloons and a bottle of wine. She was awesome with providing us a daily routine for activities for the day. She was on top of her game and making sure we were being taken care of. I would highly recommend if you stay here that you get her as your personal concierge. She will keep you going for the day. Wonderful job.
- AdvisoryThe Environmental Sanitation Tax of $38 MXN (approx. $2.50 USD), per room per night (depending on the exchange rate at the moment of the check-in). This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed