Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
465 reviews
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Mar 21, 2025Could be better
I absolutely hate to give a place a bad review but this place could use a some love. Let me start off by saying this is the first time in a long time that I have stayed at a rental property versus a resort. There were major differences already but it is apparent that every unit is rented out by different owners and have varying cleanliness, furniture, upkeep, & amenities. It is managed by front desk and everyone was helpful and accommodating, however, if you're expecting this in every unit, it's not going to happen. Our group rented 3 different units and between the 3 of us, 2/3 units had multiple issues throughout the stay. Our unit was the best of three and was ready when we arrived early, the front desk helped us enter 1 hour early. It was cooled down and clean. Keep in mind there's no air conditioning except in bedrooms so that would be rough in the summer. There are dishes, utensils, tupperware but nothing else. Filtered water and ice depends on unit (I called to ask and they had no answers so I bought water but it was not necessary). They provide you with the bare minimum and you pretty much have to buy everything for your stay. The lotion they provided in my unit was partially used but luckily everything was clean. My unit came with beach chairs, snorkel gear, umbrellas and beach towels. My unit also came with dishwashing pods, laundry detergent, extra paper towels, and coffee. The washer and dryer did come in handy as well. All our appliances were in working order but I did have to call them for ants. During our stay, they also had pest control spraying the unit but they notified us one day ahead and we were expected to be out of the unit for an hour at 9am. Pretty difficult to do if you're with kids. Location cannot be beat. If you love the Wailea/Kihei area, it is the best. It is not very close to a beach but you can get to one in a mile or so. Highly recommend Island Market in the shopping center for last minute grocery runs. Overall, it was an okay experience but I could not recommend it for the price you are paying. If you don't need to cook on vacation, you'd best go to a resort.
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Mar 19, 2025Not worth the money
We rented 3 large 2 bedroom, 2 bath condos for a family vacation. The location was good and the staff was great. The grounds were well maintained. Our unit was poorly maintained with worn, frayed carpets, worn out and broken furniture, no condiments in the kitchen, only one useable beach chair, clogged shower drain, noisy plumbing that required a plumber to repair, tv cable that did not work until a staff member restarted the system, WiFi off and on. The other units had new and more beach chairs and umbrellas and seemed better cared for. Ours definitely not worth the $500 per night we paid.
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Dec 09, 2024Wonderful Vacation Stay!
We recently stayed at the Palms at Wailea on Maui. We want to thank The condo, 2203, was updated and spacious. The location was very convenient. The pool and grounds were lovely. The beds were comfortable. There were two large patios. The condo was very clean and well stocked with everything needed to have an enjoyable vacation. There were even beach chairs and umbrellas. We would look forward to staying there again. Special thank you to Julie Cohen and staff.
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Jul 25, 2024Go somewhere else
Hello! Please read before booking ! We had a very bad experience here. First the units are very old, like 30 years old and not renovated, no maintenance and everything is falling appart... For example the lanai door was broken and stuck, its not was not possible to go outside and enjoy the view... Another big fail is the ants, like everywhere, in the kitchen, in the bathrooms... From our pictures you can see all of this, it's also dirty, not cleaned and even mold at the bottom of some walls! Anyway, we told the reception the next day we arrived and they told us they would fix the lanai door, the ants, and nothing was done. From the beginning to the end we had these issues. My point of view : make a reservation somewhere else!
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Feb 29, 2024
Our Condo Was Not Nice
While there might be some nice condos at this complex, we did not get one. #607 is very run down. It hasn't been really cleaned in years. The fans have 2" of dust, as do all the artificial plants. There was food splattered on the walls. Cockroaches and ants also. The washer/dryer barely worked and sounded like they were going to fall apart any minute. It's also located in the farthest way corner of the property on the corner of two busy streets, thus very loud with traffic. Not a relaxing place to sit outside. The pool was nice. We would not stay here again.