Resort Details
- GC2GOGC2GO is a convenient grab-and-go food and beverage hotel restaurant in San Francisco, nestled in the GC Lounge on our lobby level.
- In-Room DiningDiversify your dining in San Francisco using our convenient In-Room Dining service. In-Room Dining is available during select hours and is subject to change. Please confirm with Guest Services on the latest availabilities.
- Pied PiperPied Piper is a legendary restaurant and cocktail bar in San Francisco beloved by locals. This iconic lounge invites you to savor signature cocktails in a timeless setting while admiring Maxfield Parrish's famous artwork.
- The Garden Court RestaurantFine dining reaches new heights at the most iconic hotel restaurant in San Francisco. Take a seat amongst Italian marble pillars, under Austrian crystal chandeliers in a 110-year-old glass dome. Awarded the 2024 OpenTable Dinersâ?? Choice Award.
- 24-hour front desk
- Accessible facilities
- Boarding pass print-out available
- Buffet breakfast†
- Car rental desk,Offsite†
- Check cashing policy
- Cocktail lounge with light fare†
- Concierge desk
- Continental breakfast†
- Currency exchange,Offsite†
- 24-hour front desk
- Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Boarding pass print-out available
- Buffet breakfast†
- Car rental desk, Offsite†
- Check cashing policy
- Cocktail lounge with light fare†
- Concierge desk
- Continental breakfast†
- Currency exchange, Offsite†
- Direct dial telephone
- Dry cleaning†
- Elevators
- Exercise gym
- Express check-in
- Express check-out
- Florist, Offsite
- Food and beverage outlets†
- Front desk
- Hair dryer
- Health club
- High speed wireless†
- Ice machine
- Individual Efolio available
- Indoor pool
- Ironing board
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking†
- Non-smoking rooms available
- Onsite laundry†
- Pets allowed†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Room service - full menu†
- Safe deposit box
- U.S. Fire Safety compliant
- Spa, Offsite†
- Turndown service
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Video checkout
- Video review billing
- Wakeup service
- Wireless internet connection in public areas†
- Meeting Facilities
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Gym †
- Health club
- Indoor pool †
- Pool †
- Beach †
- Bowling alley †
- Children's program, offsite †
- Hiking trail †
- Horseback riding †
- Mountain biking trail †
- Curran Theater
- Golden Gate Theater
- Moscone Convention Center
- Lombard Street
- Union Square
- Golden Gate Park
- Golden Gate Bridge
- California Academy of Science
- Exploratorium
- Asian Art Museum of San Francisco
- Oakland Coliseum and Arena
- California Academy of Science
- Exploratorium
- Lombard Street
- Asian Art Museum of San Francisco
- Coit Tower
- Embarcadero Center
- Union Square
- Alcatraz Island Tour
- Golden Gate Park
- China Town
- Fisherman's Wharf
- Ferry Building Marketplace
- Yerba Buena Gardens
- San Francisco Museum of Modern Art
- Oracle Park
- Aquarium of the Bay
- American Conservatory Theater
- Moscone Convention Center
- Golden Gate Bridge
- San Francisco
- San Francisco
- Alcatraz City Cruises to Alcatraz Island
- Discounted Tours and Activities for Palace Hotel G
- Oakland Coliseum and Arena
- Oracle Park
- Oracle Arena
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Dec 22, 2025
Wonderful xmas time big thanks to Diana
spent Christmas with my son to give him his dream: attending a Golden State Warriors game and seeing Stephen Curry. We arrived on Saturday, December 20, and unfortunately there was no electricity at the hotel due to an incident, with the police present on site. We were extremely tired after a 12-hour flight from Paris and a 9-hour time difference. We were kindly relocated for the night, free of charge, to a nearby hotel. I would like to sincerely and wholeheartedly thank Diana and Jelle for their incredible kindness. They did everything possible to make sure my son and I were taken care of and properly relocated. Thanks to them, we were able to return to the Palace Hotel the next morning. I would also like to thank Shinatsu, the concierge, who was extremely helpful. The hotel itself is magnificent, with a gigantic and beautiful Christmas tree. The Pied Piper restaurant is very good, and Camille, the hostess, was absolutely lovely. The gym and the swimming pool are also excellent. Once again, a huge thank you to Diana, Jelle, and Camille for their kindness and professionalism. Thank you🎄💕🙏
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Dec 19, 2025
“Luxury” is lacking
The room is not particularly distinctive but pleasant enough. The Japanese toilet is a nice touch. Great, friendly service from the staff. However, what I cannot ignore, having stayed at luxury hotels the world over, is the utter ridiculousness of telling a guest in a luxury hotel that breakfast is fully booked and to be prepared to wait for a long time as a “walk-in.” In a five star hotel, even during the holidays, this is UNACCEPTABLE. Guests are paying for a five star experience and you need to accommodate them - full stop. Dinner, a reservation is necessary, yes. But breakfast, you need to welcome the people that are staying here without a wait, or them competing for a spot with people that are not staying here. You need to do better if you’re going to brand yourself a luxury hotel. Period.
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Dec 17, 2025
Fun Holiday Tea Experience
Came for the Holiday carolers tea at the garden court to celebrate the holidays and our anniversary…. Was absolutely beautiful with a Grand Christmas tree & carolerssinging as we enjoyed our tea. Our server, Sam was amazing and took wonderful care of us and made us feel welcomed. Highly recommend this for an afternoon tea experience.
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Dec 17, 2025
10/10!
Amazing experience!! Our servers Sam and Lily were so warm and welcoming! The food and tea was fantastic and the decor beautiful! Would absolutely recommend for everyone to come by! 💖
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Dec 16, 2025
Excellence
Everything was perfect as usual. Want to give our compliments to Sam for taking such great care of our family at the breakfast buffet.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 18
- Pet Policy : Pets Allowed: USD 150.00 non-refundable cleaning fee Per Stay; maximum of 1 pets allowed; maximum weight per pet is 40.0 pounds