Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Luxury in a grande dame hotel!
Lovely ambience and very welcoming staff. Rooms are large and bed and linens are super. Bathroom is also large and the amenities luxurious. Food at the Garden Court for Sunday brunch was plentiful, large variety and delicious but tables are too close together. A real treat that goes far beyong the cookie cutter modern hotels that tend to be charmless. And great location!
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A wonderful stay at the Palace
This was the perfect spot to land after a week overseas. After arriving in the evening, taking in the stunning lobby and garden room, and enjoying a quick - and generously sized - snack in the Pied Piper, we quickly fell into a long, restful sleep on one of the most comfortable beds I’ve ever experienced. The room was spacious and stocked with thoughtful amenities - even a cupcake to celebrate my husband’s birthday. Breakfast the next day was a large, delicious granola and yogurt bowl. We especially enjoyed the historic displays throughout the hotel including the little Palace Hotel museum at the far hallway off the lobby. Be sure to take note of the interesting photographs throughout the building - especially in the spa and pool area! The location allowed us to walk to many great sites and is surrounded by great restaurants and cafes. All in all, this was a wonderful place to spend a few nights while visiting a beautiful city. We would not hesitate to stay at the Palace again.
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A palatial experience.
I had the most AMAZING stay - my first visit to Palace Hotel for a birthday weekend. The hotel was kind enough to allow an early check in and even gave me a birthday surprise. Very nice ambience, delicious food (we had dinner and breakfast at the hotel) in a very traditional environment.
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Iconic 5 star experience in the heart of San Francisco!
Short stay en route to Hong Kong, and it was everything I expected and more! Attentive staff ( especially the Filipina ladies at the front desk)! The DREAMY bed with CRISPY linens, lush towels, and the Byredo amenities were my favorites as well as the BEST hotel slippers any 5 star hotel has to offer! I usually stay at one of the more well known 5 star chains but decided to try this iconic San Francisco gem instead, and I'm happy I did! Some dignitaries were staying there, therefore security was everywhere! So HAPPY AMEX has a relationship with this hotel because it was DEFINITELY a San Francisco TREAT! Can't imagine staying anywhere else now, and would definitely recommend!
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Grand Ole Lady never disappoints !
This was my 8th or 9th stay, for a full week. I am always impressed by how professional and yet friendly the staff is, at all levels. Check in was very good, recognized as a Marriott Ambassador member, room was ready, with water and everything always working perfectly, air conditioning, internet, hot water, no spots on the carpet or dirt anywhere, kudos to the housekeeping staff, and by the way, everytime I stepped out, my room was done when I returned, this is wonderful. Breakfast staff very professional and yet friendly, I used the "continental" breakfast voucher, which means cold breakfast only, however very large choice, smoked salmon, charcuterie board, cheeses, fruit, yogurt and all kinds of breads, cinnamon rolls, croissants, etc. The location is great, right by the Montgomery Street BART station, and several muni buses right there (38 Geary / 5 Fulton / Streetcars / etc). Definitely my "go to" hotel when staying in San Francisco !