No extra guest charges for children under the age of 18 who are staying in a guest room of paying adults and utilizing existing beds. Additional charges apply for guests aged 18 and over and if additional rooms are desired. Max pax for specific room categories apply.
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Resort Details
- Holua Poolside Bar & LoungeFor an upgraded island-inspired poolside experience, Holua serves fresh appetizers, entrees, snacks, and signature drinks for lunch and dinner by the sprawling resort pool. Order tropical cocktails, wraps and salads, desserts and frozen cocktails at the relaxed bar or stay cool with waited service. Menus feature locally sourced ingredients, fresh-catch seafood, and deliciously paired combinations that highlight the flavors of Hawaii's Big Island.
- Piko Coffee & Wine BarOur newest dining option is centrally located in our resort and the perfect spot to come together to fuel up or wind down. With tasty dishes from our chefs made with fresh island ingredients and freshly brewed Kona coffee, make this your hub for discovering the Kona coast. Open daily for all day dining from 6am - 10pm
- Wailele Café
- Car Rental Services†
- Coin operated laundry†
- Exercise gym†
- Game room†
- Ice machine†
- Pets allowed†
- Pool†
- Smoke-free property†
- Spa†
- Sundry/Convenience store†
- Car Rental Services†
- Coin operated laundry†
- Exercise gym†
- Game room†
- Ice machine†
- Pets allowed†
- Pool†
- Smoke-free property†
- Spa†
- Sundry/Convenience store†
- Valet parking†
- Wireless internet connection in public areas†
- Business Center†
- Meeting Facilities†
- • 22 acres of outdoor oceanfront venues
• Wedding chapel boasts stunning views of the bay, ideal for romantic sunset ceremonies
• Customized catering menus, crafted by our talented culinary staff, are available
• The Ulu Lounge at Rays on the Bay is a wonderful venue for relaxed rehearsal dinners From venue décor to room blocks for your guests, our wedding planners will take care of every detail.
† Fees may apply
- Fitness center on-site †
- General †-Activities desk
-Aloha Center (cultural activities)
-Club Le‘a Le‘a (family game room)
Guest Activities
• Guided cultural tour
• Manta ray viewing
• Hula lessons
• Ukulele lessons
• Lei-making
• Hawaiian language classes - Pool †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
292 reviews
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Feb 11, 2026Disappointing
For the price, I would recommend renting a condo. Unfortunately, this is the only hotel resort in this area. We booked the room based on an internet special offered in December. We added a 3rd night, and were offered a price lower than the internet special. The room booked was for an ocean view. When we arrived to the room, it was a partial ocean view, and we overlooked a park that was under construction. The hotel check in associate was extremely accomodating, and offered us a second option, which was also a partial ocean view. We also wanted a couch in the room consistent with what my husband and I had when we stayed at the hotel in May 2025. We were sent to two more rooms, none of which had a couch although it appeared that way in the computer system (no fault of front desk). Only one of the rooms had a true ocean view. So be aware, that what they consider to be an ocean view, in most cases is a partial ocean view at other hotels. Parts of the hotel is under construction, and a lot of the grounds are blocked off. There is no discount being offered, and no warning was given that this was the case. Both the quiet and family pools were very cloudy. Either the filters were not working properly, or need to be upgraded. We had access to the free breakfast and cocktails and appetizers. This would be a good option if you have a family to feed and are trying to economize for breakfast. But the breakfast is consistent with what you get at a homewood suites or double tree. The appetizers were also nothing special. Before the air conditioner turns on, there is a high pitched (almost sounds like an alarm) sound that occurs for 10 minutes prior to the air conditioner turning on. We chose this location because it is close to great snorkeling that you can do from the shore. And you can walk to get to the boat for whale watching, snorkel tours, kayaking and the night time manta ray snorkeling. We knew that restaurants outside of the hotel are limited on that part of the island. If you are looking for a better resort experience at a comparable price I would recommend Waikoloa Village. However, it is far from where you catch boats to go snorkeling, or whale watching, so that is a tradeoff. We did rent a condo close to the Outrigger, and most have a pool and some have an ocean view, with the added benefit of having rooms, kitchens and living areas. They are often the same price or less than you pay at the Outrigger. You could also take advantage of ResortPass to get the best of both worlds and hang out at various resorts for the day.
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Feb 10, 2026Piko Coffee Bar
Faith at Piko coffee Bar was amazing. Friendly, and knowledgeable. 5 STARS
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Feb 09, 2026Very Disappointing
I booked an ocean view room with a balcony. When we arrived, the room was a bay view and the very noisy parking lot. I asked the front desk, and they said that I should have booked an ocean front room, but I could move for an additional charge, and it would be by the pool. The rooms were supposed to be newly renovated, but the bathtubs already had the coating peeling and there was mold in the grout, the walls were painted a dark teal and showed every gross bodily excrement. I ordered a ribeye steak at the Piko restaurant, and it was so tough and yet fatty at the same time and was about 1/4 inch high and $47. The manager did remove it from our charges. The pools looked murky. I was afraid to get in. The food at the Feast and Fire Luau was also an extreme disappointment.
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Feb 05, 2026
If you like cruise ships...
This is a great spot for families and smokers. Our room was clean but the rest of the resort could use a serious upgrade.
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Feb 05, 2026
A little bit of paradise
Loved this resort. Whether you are a family or a couple celebrating an anniversary, you are treated like family. They have a family pool and adult pool. The breakfast Buffett yummy. From check-in to housekeeping could not be more accommodating. Casual dining great Bar and Grill. Had dinner at Piko restaurant and the tomahawk Pork Chop and truffle 🍟 scrumptious. My first choice Resort. Loved the Hola Hola Market and open until 10pm. So convenient.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Extra Person Fee: US $25 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Valet Parking Fee: US $35 per day, per car Self Parking Fee: US $25 per day, per car Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- AdvisoryPlease pardon the inconvenience while we undergo our revitalization efforts to enhance the resort. Although some parts of the resort are renewed and open (lobby, 70% of rooms, pool, fitness center, restaurant space), some visible projects will continue through April 30, 2024. All guest services and activities are available. Spa facilities are closed through 2024.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $35.39 (plus tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18