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Resort Details
Hotel Advisories
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Great Hotel
The staff at Omni La Mansion Del Rio is very friendly and professional. From check-in to check-out, the hotel experience was wonderful. The Omni is perfectly located in the heart of the Riverwalk, and only a 5-10 minute walk to the Alamo. The pool was a nice is very nice and a nice reprieve from the heat. We parked our car in the garage across the street, the cost was only $10 a night vs $40 plus to use the garage at the Omni. Highly recommend the Omni La Mansion while staying in San Antonio, wonderful facility with an even better staff.
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Average 3 star hotel
This may one have been a 4 star hotel. Now it is just an aging, dark, overpriced average 3 star with a nice location. If not on the Riverwalk it wouldn't be desirable in any regard, which is suppose is the reason it's the cheapest hotel backing onto the Riverwalk. $50/night plus tip parking, but the city owned garage directly across the street from the entrance is $18. In Room WiFi is $15/day. In Room movies are $21. Amazingly, no free cable.
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Good!
Very clean and comfortable, and Carrie was the sweetest check in experience I have had in a long time. Location was perfect to the best Riverwalk restaurants and bars and the rooms were super quiet. I would highly recommend the Omni!
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Amazing Spring Break Trip, with teen daughter
Staff was amazing, very friendly, helpful and answered our questions and gave recommendations on where to eat and what to do. Easy access to the Riverwalk, and close proximity to many restaurants and shopping. Clean, nicely decorated rooms.
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Bad service ruined trip
We had such a horrible experience. The fact that the hotel did not care and continued to provide horrible service was such a disappointment!!! Everything we were told they were going to do, they didn’t. I tried addressing it with the front desk and it just got worse. This was supposed to be a special sweet 16 trip for my daughter and it was ruined. Not worth the price I had to pay for such a horrible experience. There’s so many beautiful hotels in San Antonio I suggest to pick a different one.