General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating89 reviews
Very tastefully decorated fine hotel. Excellent service, very comfortable rooms. The pool looked nice, though we didn`t use it. Comfy beds, spacious bathroom. Location couldn`t be better, right in front of the `Selena`bridge.
This is my second year in a row to stay here during the Christmas holidays and while the Riverwalk balcony rooms are pricey they are worth it, especially with the Christmas lights. Beautiful hotel, clean rooms and attentive and friendly staff
My experience at the Omni La Mansion dell rio
The room is small but very cozy well put together and very nicely designed. The hotel has a classiness about it that I like. The service was very good. The hotel sits steps away from the Riverwalk literally it's right next to the Riverwalk. There are tons of things to do in this area. No need for a car everything seems like it's in walking distance. So far I'm having a spectacular time.
Omni La Mansion Del Río helped me to give my mom the wonderful birthday that she deserved. My parents have loved this hotel since they stayed here for their honeymoon 46 years ago. I gifted my parents 2 nights here for mom’s 70th birthday and the service and experience was exceptional. Special thanks to Ed Parker, who had a bottle of champagne and special birthday treat sent up to their room! My parents couldn’t stop smiling as they described their stay to me (excellent service, beautiful and clean room, spacious balcony with a perfect view of the riverwalk) and I am so very grateful that they were treated with such kindness and care. Their car battery died on the day of their checkout and the fabulous valet staff helped them find a jumpstart and were so patient and supportive. We will definitely be back to this hotel for future trips to stay on the riverwalk.
Not worth as a four star hotel the claim
They claim to be a four star hotel but don’t even come remotely close. Might be good for a day stay but nothing more than that. Experienced issue as soon as we checked in with mariauna smell which the hotel did nothing to address besides offering to refresh the room. No apologizes or an option to switch the room. Following which we ran into multiple issues access the room, 6 trips later they still couldn’t fix our access. Again, not one person took ownership of this issue. Forget any apology, front desk acted like it was an issue they wouldn’t help.