Resort Details
- ALMAR RESTAURANTA restaurant with a exceptional ocean front view, offering a veritable culinary experience with delicious dishes from the Mediterranean. Open at night, with seafood, lamb and duck recipes.
- AZUL RESTAURANTExquisite dishes ready to stimulate the senses. International cuisine offering unlimited options from traditional Mexican tacos to pasta and wine. A splendid beachfront restaurant to enjoy an appetizing meal.
- BROWN BAG COFFEE CORNERBrown Bag is a charming coffee shop where guests can enjoy fresh brews, espresso classics, iced or blended creations, flavorful teas, gourmet treats, and sweetbreads.
- EL BOTANEROOverlooking the sea, in the pool area. This restaurant offers casual comfort food and lighter menu items including tacos, ceviches, burgers, and other snacks. Ideal for foodies.
- HAKKA RESTAURANTThe art of Japanese cuisine submerges even the most demanding palate into a festival of flavors, accompanied by the visual beauty of the Signature Chef’s artisanal creations.
- LOBBY BARCONTEMPORARY MIXOLOGY
- POOL BARCOCKTAILS AND DRINKS
- Boutiques/stores†
- Car rental desk†
- Elevators
- Gift/News stand†
- Parking†
- Pool
- Spa†
- Tennis court
- Wireless internet connection in public areas
† Fees may apply
- Non-Motorized Water Sports †Non-motorized water sports in the AquaWorld Marina (subject to weather conditions)
- Spa †NUUP Spa Cancun Playa
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3403 reviews
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Dec 24, 2025It was amazing!
Incredible resort staff, who truly made our stay exceptional. Everyone was warm, welcoming, and always greeted us with a genuine smile. I would especially like to thank Luis from the Almar Restaurant for making my father’s birthday so special and memorable. Such a beautiful surprise!!! The attention to detail was outstanding, and the food was fantastic — the salmon was absolutely perfect. On another day, Yeselie and Iliana went truly above and beyond. They instantly fell in love with my baby and made every effort to celebrate our special occasion. They even fulfilled my son’s wish for ice cream on a Sunday, when the coffee shop was closed — finding a way to make it happen and bringing so much joy to my children. Thank you for such a warm welcome, exceptional service, and unforgettable moments. The staff truly makes this resort shine.
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Dec 19, 2025Do not recommend!
We stayed at Oleo for our honeymoon and, unfortunately, the experience was extremely disappointing. To begin with, the contact numbers provided were outdated, which meant we were unable to communicate any special requests prior to arrival. While the room was spacious, it lacked cleanliness. Even after housekeeping, the floors remained visibly dirty. The bathroom was particularly disappointing, with heavy limescale buildup on the taps and showerhead, giving the impression of poor maintenance. The food was the most serious issue during our stay. It was largely inedible, and I suffered from food poisoning for most of the trip, which significantly affected what was meant to be a special occasion. Service throughout the hotel was mediocre. On several occasions at the bar, we were ignored, and staff walked away without serving us, even after we had tipped. Additionally, the Wi-Fi was extremely unreliable, and the television frequently disconnected, making both unusable at times. We also requested a late checkout due to a late-night flight. This was asked several days in advance and followed up multiple times on the morning of departure. Despite this, the request was denied. Instead, we were offered continued use of our wristbands to access food throughout the day, food that had already made me ill. Overall, this was far below the standard expected for a honeymoon stay, and we would not recommend this hotel.
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Dec 19, 2025
Hakka restaurant
Had a super chill experience with a friend here! Celebrated with cake and sushi at Hakka with Crispin and David! Would def recommend.
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Dec 19, 2025
Excellent perfect for vacation
Excellent staff . Beautiful location. Excellent room service. Alexa, Jacqueline and Kevin, Rocko and Mariano are excellent.
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Dec 17, 2025
Best experience at Hakka, Azul, Amar! Please visit!
I had a blast at this resort! Captain David Marcelino and crispin, lordes,sharias, Charlie,’max alonzo! Everyone was awesome! Definitely 10 out of 10!
- AdvisoryA minimum mandatory hotel-imposed fee of $26.06 MXN (approximately $1.50 USD) per room, per day will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 79.20 MXN (approx. $4.21)(Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.