General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating1899 reviews
Dated, needs a major renovation.
Although the beds were adequate, unfortunately this hotel is in desperate need of a major renovation from top to bottom. I speak based on the terrible room we had. Good thing it was only for two days. Our room looked nothing like the photos on the website. Staff were very kind though and the hotel is in a good location.
Hotel is placed well in the city but the rooms could use an update and a deep cleaning. The images online are outdated. Staff was friendly. The kitchen was handy to make our breakfast but took them 2 calls and over an hour to receive the cooking utensils.
A hotel with an extraordinary geographical location. It has many strategic characteristics such as proximity to restaurants, good humor from the staff every day and a generally good atmosphere. In addition, easy access to parking allowing us to unload our belongings quickly and safely. Access to laundry on the ground floor is a very good thing.
Vrrrrgh—- book elsewhere
This property is so run down, dilapidated and dirty- peeling paint, stained carpet. The marketing does not match reality. Mouldy showers and cabinets that smelled, cold showers and dirty walls it gave me the creeps. We cancelled and moved hotels at twice the price - happily to get out. Don’t ruin your Hawaii holiday by booking this one. That said, staff were amazing and I felt bad for them holding such a horrible dump together.
Great location for the price but don’t expect modern up to date rooms.
Cleanliness wasn’t the issue but owners need to invest in updating to rooms/bathrooms and making sure all electrical outlets work. Need to change out the mattresses. I’m sorry I unzipped the mattress protector 🤢