The Ocean Riviera Paradise is a new five-star resort located on the seafront in the Playa del Carmen area of the Riviera Maya. The resort is noteworthy for its size and the extensive selection of services on offer. It boasts spectacular swimming pools, exclusive Junior Suites and Suites, a wide range of cuisine, a Despacio Spa Centre, Privilege, Exclusive Rooms and Services, a Dive It! diving center and a great choice of entertainment for the whole family.

Location

Riviera Maya, Mexico
Cancun International Airport : 33 miles

Property Information

Year Built: 2016
Total rooms: 974

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Advisory The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 12943 reviews
  • 4.0 star tripadvisor rating
    Second visit - great spot!

    We really enjoyed our second stay here. Rooms are airy and love the hanging rattan chair on the balcony. All of the resort buildings are beautifully designed and the variety of restaurants is good. We like the Italian resto patio best. Lots of lovely and hardworking staff. We like that there is a pool and restaurant by the ocean, which is beautiful to walk along. The surf is a bit rough and there are rocks underwater so consider bringing water shoes to protect your feet. The music, shows and dancing in the main square were fun. As a non-drinker I particularly appreciated that the coffee bar is high quality and open morning and night. We have recommended this resort to friends and would love to check out other H10 resorts.

    Jan 28, 2023
  • 5.0 star tripadvisor rating
    ORP and Antonio are our favorites!!

    This is our 3rd time at ORP and every time we go Antonio takes care of us. He’s the best! He makes sure we don’t have to do anything but relax and enjoy our vacation. This is our favorite resort to visit. We plan to go back again this year. The resort is kid friendly to take your family or you can go with friends or couples.

    Jan 28, 2023
  • 5.0 star tripadvisor rating
    Great vacation! Very impressed with amazing services!!

    Places are clean, food is great, all staffs are all very nice. Especially Ivan Pardino in guest service helped me a lot. I had to return my rental car earlier than originally booked in Playa del carmen but I supposed to drop off at Cancun. He helped me for 3 days to return and refund with follow ups smoothly. Amazing service! Highly recommend this place!!!

    Jan 27, 2023
  • 4.0 star tripadvisor rating
    Great two weeks

    We stayed at the hotel for two weeks in January and really injoyed our time there. The rooms were a bit old, but the bed was good. We had the privilege and we always enjoyed breakfast there except for one morning when we were at the buffet. Priviledge was worth the money anyway, because our butler Lily was great and we got a lot of different benefits. During the day, we liked to be at the El beso pool, because there was all kinds of events going on there. We played for exampel water volleyball. The events were run by Rafael and he was really nice and kept us company all day long.

    Jan 27, 2023
  • 5.0 star tripadvisor rating
    Definitely recommend! Had my dream wedding here

    Beautiful rooms, exceptional service, and they made my dream wedding happen. We love this place! We had our wedding here in mid-January. Our wedding planner, Aury, was fantastic. The team did an amazing job setting everything up. It looked like a fairy tale. I got my hair and makeup done at the salon on-site and they did an incredible job. The food and cake at the wedding were great, the photographer was extraordinary. He was super detail-oriented and took his job very seriously. The pictures were provided to us within a week, which is just amazing. They made our day so incredibly special, but not just the day, but the day after. They brought us breakfast in the room, and had the most amazing romantic dinner set up on the beach for us that night. I definitely recommend splurging on the wedding package. You won’t regret it. The service at the resort is also really great in general. The privilege lounge is especially great. I can’t wait to go back!

    Jan 26, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319