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Resort Details
Hotel Advisories
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Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Our stay was fair
Pros: It’s definitely a beautiful property and is in a great location. The hotel was very clean and the view overlooking the water was awesome. The music was OK and they seem to shut everything down at a reasonable time. The staff was awesome especially the concierge Mitchell was great. Cons: The food in the restaurant is very expensive, it was very cool day and we had no way of controlling the room thermostat. We were also surprised that the room didn’t have a microwave to heat up tea or nuke up a quick breakfast treat. We are also used to a room with an extra sink to rinse out drinking glasses and coffee cups . The bathroom was really really small and the workout room was too small and not enough exercise equipment.
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Lovely in every way
As we drove up, loved the islandy look of the hotel. We were nicely greeted and checked in. Our junior suites we're spacious, clean and comfortable. Spa personnel were very nice and left us looking forward to pampering ourselves again. Loved our stay there
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Sunsets in Key West
Every day go to the pool and enjoy the spectacular sunsets while enjoying your favorite evening cocktail. Make sure you make reservations at the Hot Tin Roof restaurant, the food and service are fantastic but it books up full every night.
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Really nice people, great food and service
Staff very polite, accommodating and friendly . Internet included but $50 resort fee daily , which was waived for us due to inability to obtain hook up to Netflix etc and on demand movies. Excellent massage. Pool areas small , but clean and wonderful staff. Food is out of this world. Gym too small , but functioning Peloton. Lots of chicken and roosters running around in town . Concierge Eric extremely forthcoming and helpful.
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Sad
Room was average and dated They closed the restaurant and bar to guests because some party bought it out. There was absolutely no warning or alternatives offered except room service. Staying in the room for dinner and drinks while in key west is not an option.