General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating4430 reviews
Perfect stay spot in Keywest!
Everything you would expect from an amazing boutique hotel. Service awesome and rooms beautiful and clean. It was in the heart of the action but also so peaceful when it was needed. Will be coming back.
Great visit. Will be back
Very nice hotel in the middle of it all. Pier is awesome, pool is relaxing and staff is friendly and accommodating. Room was a bit dated but immaculate. I understand they are scheduled for remodel because the gushy bathroom jacuzzi complete with mirrors is ridiculous. Shower is too small.
WONDERFUL!! Please read the review it’s a lovely story
We visited Florida for our Easter holidays with our 14 year old son. We started in Disney then Universal then drove to Miami then finally to Key West. We had a wonderful time at Ocean key it’s a gorgeous hotel with amazing views. Key west is a busy, fun place so the hotel is a haven after a hectic day. The staff were very friendly and helpful. But I have a fabulous story to tell….. We left the hotel on the 14th April and arrived back home on the 15th. That day we realised we had left behind a toy that our son had won at universal. On the off chance I messaged the hotel to see if they could look for it. They did look and sadly couldn’t find it. I then received a message from Michael- David who told me that he has a home in Orlando and visited universal and he also won the same toy for our son! I was surprised and thrilled at this kindness and effort. A couple of weeks went by and I started to think that maybe we wouldn’t get the toy but it’s arrived! Not only did he post the toy he wrote a cute card and took photos of Ralph (the toy) enjoying his last few days at Ocean Key. My son is over the moon and we are overwhelmed by the amazing lengths that Michael-David went to to make us happy. I would wholeheartedly recommend this hotel and would not hesitate to stay there again. Thank you to everyone involved but especially Michael-David 🤩
Location is the best
Very nice hotel with the best location. Service was great. The Rum bartender was especially nice., I believe Hunter was his name from SC. Our room was good only one issues with a lamp and it was quickly handled. Only con was not a good gym if you like to work out.
Amazing place amazing staff
The staff went above and beyond, the rooms were clean and beautifully kept. Highly recommend the 5th floor. Our stay was one for the books and we will be coming back soon. Love the keys and our stay here which is central located to everything is our go to for sure.