Hotel Promotions
Privilege Amenities
The privilege categories include the following amenities:

* Private check-in and check-out
* Personalized concierge
* Welcome gift upon arrival  (bottle of wine in room)
* Discounts in Despacio Spa and Dive It! Center
* International newspaper with Press Reader app
* Exclusive WiFi network
* Dinner in other hotels of the Ocean family
* Full minibar
* Discounts in Despacio Spa and Dive It! Center
* Bathrobe and slippers in the room
* Pillow menu and turn down service
* Access to Privilege Lounge with selection of coffee, tea, wine, hor d'oeuvres, and conciege service
* Privilege dining with top shelf liquors, preferential dinner reservations, 24-hour in-room dining, breakfast in bed, 1 special dinner per stay
* Privilege beach including lounge chairs, private waiter, and beach concierge
* Privilege kids: Welcome daisy kit and special daisy bath amenities.

Redemption information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 20 Jun 2025 to 23 Dec 2026
Travel Dates: 20 Jun 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Privilege Crossover Program.
The Privilege categories include Privilege Crossover Program
Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery. 

The service works as follows: 

• Guests will communicate to the Privilege Concierge 24 hours prior to outing to discovery  property. 
• Visit time frame is from 6pm to 1am, includes dining, drinks, and entertainment. 
• Transportation must be covered by the guest. 

Important Information: Groups and other restrictions may apply.
Applicable Dates:
Booking Dates: 09 Dec 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• Meals, domestic and international drinks, cocktails and snacks
• Mini Bar (restock daily with water, soft drinks and beer)
• Day and evening entertainment programs
• Mini Club Daisy; day and night activities for children between 4 and 12 years old
• Teen Club; open daily from 14h to 22h for teenagers up to 17 years old

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 01 Jul 2023 to 23 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exclusive El Beso - Adult Section
The El Beso Adults Only section, is an exlusive area for El Beso guests.  This section has the following:

• Swimming pools
• Restaurants
• Snackbar
• Large beach area
• Entertainment, such as mixology, live music and many others
• Lounge
• New Check in area

Important Information:  More details will be provided by the hotel at check-in.   
Applicable Dates:
Booking Dates: 30 Jun 2025 to 23 Dec 2026
Travel Dates: 24 Dec 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • El Mercado
    Buffet restaurant featuring international cuisine with show cooking.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
  • Ice-Cream Shop
    A range of flavours and toppings.
  • Italian Restaurant
    À la carte Italian restaurant with terrace.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops, or barefoot. We ask that gentlemen please wear shirts with sleeves.

  • Margarita
    À la carte Mexican restaurant with terrace.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
  • Mike´s Coffee
    Specializing in tea, coffee and pastries, as well as a wide selection of smoothies and milkshakes, ideal for cooling down when the weather gets hot. It also has a pleasant terrace.
  • Pez Dama
    Beachside restaurant exclusively for El Beso guests, with a tropical atmosphere and Caribbean cuisine. It serves a buffet lunch during the day and an à la carte menu at night, featuring Brazilian and Peruvian specialities.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.

  • Restaurant Villa Marina
    Beachside restaurant with a tropical atmosphere and Caribbean cuisine. During the day, it serves snacks and a buffet lunch. 

    Dress rules: to ensure a pleasant atmosphere in our restaurants, swimsuits, flip-flops and bare feet are not allowed. Gentlemen are asked to wear a short-sleeved T-shirt.
  • Route 66
    À la carte restaurant specializing in American BBQ food with terrace.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
  • Sakura
    Restaurant with Teppanyaki grill. It has a terrace with sushi bar.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
  • Steak House
    À la carte restaurant specializing in cuts of meat with terrace.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
  • Teatro
    Hotel theatre
  • Various Bars / lounges
    DISCO

    PIANO BAR

    SNACK BAR DAISY

    LOBBY BAR
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Babysitting†
  • Bell staff/porter
  • Bicycle rentals†
  • Car rental desk†
  • Casino†
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • 24-hour front desk
  • 24-hour room service†
  • Babysitting†
  • Bell staff/porter
  • Bicycle rentals†
  • Car rental desk†
  • Casino†
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • Exercise gym
  • Medical Facilities Service†
  • Pool
  • Spa†
  • Tennis court
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Please contact hotel directly for pricing and available packages.

† Fees may apply

On-Site Recreation
  • Bowling alley
  • Children's program †

    Younger guests can maximize their fun with the Daisy Club, which features a full program of activities for children aged 4–12. The Daisy Club is led by our team of professionals and accompanied by our mascot, Daisy.

    • Water park
    • Playground
    • Games room
    • Daytime and night-time activities
    • Music and shows
    • Minidisco with the Daisy mascot
  • Direct access to a beach
  • Fitness center on-site
    Open 24 hours.
  • Gambling †

    Casino.

  • Hot tub
  • Pool
    4 swimming pools, and a family area with a water park.
  • Spa †

    Featuring Despacio Spa Centre, the perfect venue for relaxing your mind and revitalizing your body. On-site amenities include:

    • Hydrotherapy circuits
    • Jacuzzi, sauna and steam baths
    • Beauty salons
    • Relaxation areas
    • Massage services (try our outdoor massages!)
    • Personalized health and beauty treatments (body and face)
  • Sports court onsite
    On-site, multi-sport court
  • Teen programs †
    Our Teen Club features an extensive program of sports, games and activities aimed at young people ages 13–17.  Video games are available.
  • Tennis court
    2 tennis courts.
  • Theatre †
  • Water activities †
    Our water park features a lazy river with a gentle current, ideal for relaxing and letting go. A family area, featuring a water park for children, is also located on-site. 
Off-Site Recreation
  • Diving †
    Diving excursions.
  • Fishing †
    Fishing excursions.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9571 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    GREAT RESORT!! 3RD TIME HERE AND WILL ALWAYS COME BACK!!

    This is our third time staying at Ocean El Faro and this trip was the best. We came for my birthday and I couldn’t think of a better place to do it. The food was amazing. The staff is so kind and helpful. A very special shout out to Alexander!! we accidentally purchased the privilege room and it came with a butler who was Alexander. He went above and beyond to make sure my trip was fun and running smoothly. He made all the reservations, organized carts for us to go around the resort and did a very special room decor celebration for my birthday as well. He is amazing. You can tell that he truly loves making people’s experience there fun and exciting. Also a great shout out to Carlos and Mario!!! go to Carlos If you need help finding an excursion. he is amazing, caring and very helpful. Mario is a great bartender at the main lobby (makes the best Bailey’s espresso martini!!!!) and just an overall fun person

    Dec 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Overall I had a wonderful time, it was beyond my expectations

    The whole trip was amazing from start to finish. The people are very nice especially my Butler David, he went above and beyond to accommodate us. Everything went fine, it was no problem at all. Respectfully, professional specially my Wedding planner she was so caring and helpful. The environment was nice and clean. The place looked very nice. I’m amazed about the oh care I got when my daughter got sick, everyone called to check on her, they sending me soup, my Butler David was off duty he found a way for to get some Gatorade because she was dehydrated. 2022 I went there I had a good experience and when it’s time for to celebrate my 25th anniversary no other place came to my mind then Ocean El Faro and I don’t regret it, everyone had a blast. Amazing, the decoration, the service everything I have no complaint. The bathroom was nice, big enough, I liked the setting. I noticed lots of changes specifically the staffs, they have more supervision than 2022, some of the places menus had changed, things are more organized now.

    Dec 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    OCEAN EL FARO PRIVILEGE EXPERIENCE

    The trip was absolutely amazing!! I wish I could give ten stars to our amazing butler Deiby! He made our experience at Ocean El Faro the BEST. A huge thank you to the following bartenders- Victor, Cristina, Elena and John, y'all are so fun and made amazing cocktails! Migue, was our waiter for most of our meals, and he always treated us with the best service, friendly, quick, and so helpful in everything we needed. Lissette was super friendly, helpful and took great care of us. We miss you guys and can't wait to see you again!

    Dec 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family trip to celebrate the wife's birthday.

    Great Service! Our Butler Juan made the trip extra special! He went above and beyond in order to make our family trip a great experience.

    Dec 23, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Fantastic Honeymoon

    Spent two week here for my honeymoon and was very impressed from the first impression The man reception lobby is stunning and grand and when you walk outside you are greeted with a hat looks like a strip but it contains all the el a carte restaurants that were very nice especially route 66 and Sakura. Gym is very adequate and not overly busy Was upgraded to El Beso for free and I would highly recommend it if you want to avoid the children and family pool. A lot of fun activities going on everyday with the entertainment team who were very very good at there job Mikes coffee shop is exceptional some of the best coffee I have had and you can drink it inside or take back to your lounger in a takeaway cup The grounds are very very well maintained and very spread out so if you like walking it's definitely the hotel for you Beach is okay nothing special very very strong tides Now to the only downside of the hotel The all inclusive Buffett restaurant is very disorganised countless times I have sat down and had to wait 15/20 minutes to be served some water and then having to wait extra for a drink of your request. Only hotel I've been to where you can't get your own drink. Staff are very unorganised and can't keep up with the demand of how many people are in there. Bring your own condiments as the restaurant doesn't have salt pepper or any sauces for breakfast. But other than this I would recommend fully.

    Dec 23, 2025
General Policy
  • Check In: 2:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. 

    The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.


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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319