Tucked amidst the quiet fishing village of Puerto Morales, Ocean Coral & Turquesa provides families, spa enthusiasts and active travelers with superior all-inclusive amenities and services. Fronting a beautiful white-sand beach and spectacular coral formations, scuba divers can spend hours exploring the colorful waters surrounding the resort, while a spa and wellness program, daily activities and family-friend amenities like the kid’s activity club and children’s swimming pool ensure enjoyable stays for each and every guest.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 15 miles

Property Information

Year Built: 2007
Buildings: 21
Floors: 3
Total rooms: 591

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Advisory The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 20291 reviews
  • 5.0 star tripadvisor rating
    Great service!!

    Antonio...Carlos.. Mary.. Reynaldo..Jesus..Estrella.. All amazing! We had the best service, always friendly! Highly recommend!! We always had drinks in our hands and friendly conversation with the staff!

    Jan 27, 2023
  • 3.0 star tripadvisor rating
    Craziest all inclusive ever!

    Typical large resort hotel, rooms large and comfortable, with a reasonable level of cleanliness. Bars and restaurants looking a bit tired, and christmas decorations still up in the main Italian/Buffet when we checked out 14/01/2023. Beach was nice, but you are not going to get powder white sands and gently lapping waves,, this bit of the coast is ocean facing and is quite breezy. Food offered pretty standard international buffet style, acceptable, but we struggled to find hot food. Ocen Coral have several al a carte dining options, however they insist that you can only book thes on the day that you wish to dine via their in-house app. The app was probably the most clunky one I have ever used, and it was almost impossible to secure a booking. Why they don't relax the rules a bit, is a mystery.

    Jan 26, 2023
  • 3.0 star tripadvisor rating
    The best beach concierge

    Jose Luis Cen, the Privilige beach concierge is the hardest working employee. Everyday he has a chaise lounge saved for my husband and I with clean towels. He is constantly running to help other guests or get clean towel from another part of the resort. And he does all this with a smile on his face. Please tip him as he deserves a generous tip for all he does to make your stay even better! But honestly, Jose Luis Cen was the best part of our stay!!

    Jan 26, 2023
  • 5.0 star tripadvisor rating
    Amazing service and hotel!

    Excellent service from check in to beach, meals, cleaning services and more! Excellent service from Jose Luis Cen, beach concierge who was always so accommodating and worked so hard to make our stay amazing! Also, Ricardo P, the Beso/ privilege beverage server at the beach and adult pool area was truly amazing also! Wonderful property! Would recommend it highly!

    Jan 26, 2023
  • 4.0 star tripadvisor rating
    Relaxing Time at Ocean Coral and Tourquesa

    Service was good. Room renovations were appreciated. Privilege dining was wonderful. Jose Luis Cen was very helpful and hard worker! Food was excellent so was the ice cream, coffee and room service. Weather was windy but manageable.

    Jan 26, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319