Location
Punta Cana - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18804 reviews
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May 29, 2023Definitely Reccomend! Jabes was exceptional
Resort was very well maintained, and clean. Food was good, and had varios restaurant choices. Service was exceptional! Staff is friendly and very attentive. I would like to highlight staff named JABES. He was super accomodating, attentive and friendly. I have attached photo of him to review to recongnize his amazing service.
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May 26, 2023
Amazing time can't wait to go back
Room was awesome cold with all the amenities of home. Butler was amazing Osvaldo was amazing. Beach was perfect. All resturant and their staff was awesome. Melvinal at privilege morning reaturant is the best of the best cant wait to come back to see him. Sexy black bartrnder in lobby has kept us coming back for years and we will continue to see him. Definitely will book again.
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May 26, 2023Would not go back, sadly :(
I wanted to love this resort (arrived mid May 2023), but there are things that just made it a bit frustrating and I will not go back. I have also been to a couple of other resorts in the DR (4 and 5 star) and would go back to those. This is the first time I am writing a review on a resort because there are things people need to know about my experience. Let me start out with the Pros of this resort: Beach front is beautiful with a great bar! Lots of shade. Loved the lobby bar and the staff who worked there. They were super friendly! I want to give a shout out to Bolivar who checked in my friend and I. He was SO great, friendly and deserves a raise. The two pools in the middle of the resort are huge and had great swim up bars. Cons of the resort: All of the restaurants and reception/guest services are at one side of the resort except for the beach restaurant which is open for lunch and a light snack (breakfast at this restaurant is only for "Privilege" guests). This means, if you are at the opposite end of the resort (which I was), you have to walk to eat...and it's a long walk. I have high arches in my feet and if I knew how much I had to walk, I would have specifically brought a pair of sandals that would provide more support to the feet. My feet hurt after a few days and for the rest of the trip. I like walking, so if I had the proper support, I wouldn't have minded it. Therefore, if you are prone to issues with your feet, bring a good pair of shoes! The restaurants that we went to were ok. Nothing stood out, however we didn't get to the Japanese place (which you need reservations for) but heard that was phenomenal. The resorts I have been to, there is always a restaurant or two where you can grab breakfast or lunch that is super casual. Most people go in their swim suit and either put on a shirt with their swim trunks or have a beach cover up. We were told that the beach cover ups we were wearing (I was wearing one where the sleeves came down to my elbows and length was to my knees - slightly see through but I was wearing a one piece swim suit) it was not appropriate and they would let us in this one time. Going forward, I would have to wear some sort of dress or shorts and tank top to be allowed in. I have never had this when going to other resorts. I understand that restaurants you go to dinner, you shouldn't wear a beach cover up with a bathing suit. It was just really irritating because all I had packed were beach cover ups, bathing suits and nice dresses to wear for dinner. What I also found interesting is there was no place to grab food or a snack after 7:30pm. You have to wait until the OverTime Sports bar that starts serving snacks at 11 or 11:30pm (can't quite remember). One of the most frustrating experiences was having to chase staff to get our fridge restocked. The second day, no one restocked our water, alcohol, etc. On the third day, we had to walk over to Reception to inquire and the person said that it's supposed to be restocked everyday and he would have someone do it right away. Thankfully, someone came. However, the next day, no one came again. Between 2:30pm and 11pm, I called Reception/Guest Services 7 times to ask if they can restock our fridge, especially the water. I also walked down to reception at 9:30pm that night because we kept being told someone was coming but no one did. My friend and I finally gave up and had to go the next day to Guest Services and lodge a complaint. We were told that they would make sure someone would come right at 9am. When we got back from breakfast around 9:15am, no one came. We went to the beach and came back around noon - no one was there. I called at noon and then again at 4pm to say someone still hasn't come. Finally, someone came. For the rest of the days we were there, are fridge was restocked except they didn't restock the small vokda, bacardi and rum bottles. I gave up and didn't bother asking about those as it was just taking too much of my time to chase the staff. Overall, my experience was mediocre at this place :(
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May 25, 2023
Happy vacation
We stayed at the blue ocean resort in May. We had so much fun, the staff was so fun. The entertainment staff was especially fun Pokémon and mosquito always took us out on the dance floor and showed us great moves. We’ll definitely be coming back to this resort.
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May 25, 2023
First trip to Dominican Republic with Ocean Blue!
I stayed at the blue ocean resort with my mom and had such a lovely time. The hotel staff was very helpful with our excursion planning and accommodations. Our helper Fernando was also amazing! This is a fun place to dance and enjoy yourself with friends, family, and complete strangers if you’re planning to come alone. There’s entertainment nightly in different parts of the resort. I had the pleasure of dancing with Pokémon and mosquito on my last night