- Special menu for the couple in the Océano A la Carte Restaurant
- Bottle of house wine in the room.
- It is mandatory to present the Marriage Certificate (30 days)
- Previous reservation required.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating4417 reviews
Great Stay, Would Return!
We had a great stay and would definitely go back. The food was pretty good and they changed up the options in the buffet daily. Everything was fresh and tasty. Great Ice Cream and delicious Bread! The staff are truly amazing as well, especially Amina! The rooms could be a bit cleaner (Shower glass had some mildew, etc.) but it didn't bother us. The wildlife around the resort was great, Massive Igunas were fun to watch and we got lucky and got to see Howler Monkeys behind our room and around the pool. Amazing sunsets, and fun watching the surfers. The ocean was rough and we were scared to swim in it but the pool made up for it. 20 Min walk to downtown Tamarindo area or $6.00 taxi ride.
Overal deception of stay
Beach dangerous Far away flight Poor quality food Fruit very little choice Cleaness of room poor Painting needed to be done in my room Presence of rost in room No Escalator in last floor the 5th one Ants in the room Etc
Beds in building 4 are comfy...that's it
Upon arrival we found that we had no towels. Called the front desk, no one picked up. Had to physically go to the fron desk, was handed a single towel and had to walk back with an employee who handed me my stack of towels and sent me on my way. Room was never cleaned. 3 separate phone calls to the front desk to no avail. 3 separate trips to the front desk to no avail. Had to literally beg for water bottles to be replenished. I was mocked by the front desk even though I was being very patient and kind. Food was sub par -very bland, impossible to get water at the table. Coffee machines were always in repair.
Watch the check in procedure, otherwise good.
Overall we were satisfied with our stay except we didn't end up in the ocean front room we had booked even after discussing with the reception manager. We spoke to two other people who had a similar experience. But we were very satisfied with the rest of the staff, the rooms and the common area. It's clean and very beautiful. Good access to a great beach area and the tour operators that were available for off site activities were knowledgeable and helpful. Food in the buffet is mediocre but the ala carte is very nice, especially the Japanese restaurant.
Great location for being on the ocean
The Occidental location was perfect with the beautiful beach facing west for incredible sunsets, the huge waves bringing in the surfers, it was entertaining to watch them at sunset I loved being close to the town of Tamarindo, only a mile away but kept the resort quiet and a nice walk on the beach going to town watching the boats, surfers, and listening to the waves. The rooms at the resort were big and very nice, always Great music by the pool and lobby bar, the food wasn’t the best but Great restaurants downtown, I’m not a foodie so isn’t a big factor for me, all in all I Loved being there