Located on Punta Cana’s famous Bávaro Beach along a seemingly endless path of stunning white sand and vivid, turquoise waters, sits the all-inclusive Occidental Punta Cana. Enjoy the tranquil atmosphere and Spanish-style architecture while being surrounded by tropical gardens and breathtaking views. The resort features over 860 colonial-style rooms that are ideal for either families or couples, up to 11 restaurants, 10 bars, four swimming pools including one with a spectacular waterfall, and live music shows and Latin dance classes at the Mangú Club. Enjoy all the water sport action available under the tropical sun, like windsurfing, water polo, scuba diving, plus other sports activities within the hotel’s facilities. For those seeking a more elevated experience, Royal Level accommodations offer our best views, unlimited access to our specialty restaurants, private check-in, personalized concierge service and much more.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 15 miles
Casa De Campo, Dominican Republic (LRM)
Punta Causedo-Santo Domingo, Dominican Republic - Las Americas International Airport (SDQ)

Property Information

Year Built: 1999
Last Renovation: 2011
Floors: 3
Total rooms: 852

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 8611 reviews
  • 3.0 star tripadvisor rating
    Sad

    In overall, its and old and sad place. No details when repairing something and no attention to derail. Employees look tire and sad, a reflection of bad management and poor ensentive. It needs a renew and fresh ideas

    Jun 05, 2023
  • 3.0 star tripadvisor rating
    Disappointed with level of service

    I was sold this raptr as a 4.5 star. Maybe the facilities are good (not the washrooms that need a renovation) but the level of service was terrible..everyone looked like overwork and mad at customers all the time

    Jun 05, 2023
  • 2.0 star tripadvisor rating
    Would not go back to this resort

    The rooms were having leaking problems, we lost water for 1/2 a day, they charge for room service with the all inclusive package. Everyone who worked there looked miserable. There were not enough activities day or night, and not enough loungers in the shade. Service in every restaurant was slow and lack luster.

    Jun 05, 2023
  • 1.0 star tripadvisor rating
    Go somewhere else!!

    The food and drinks were terrible. Our ceiling leaked onto our bed every time it rained (which was almost daily), office staff knew and did nothing about it! Tried to charge us $50 for a $0.50 wristband. Definitely not 5 star like they market themselves. You'll be harassed constantly to buy a spa package, photos, excursions, or cheap souvenirs.

    Jun 05, 2023
  • 1.0 star tripadvisor rating
    Horrible family Vacation, will never stay there again!

    Don’t stay there not worth it! Staff is not friendly, rooms were HOT! Took 3 days to get switched to another room . Maintenance was told about the room the first night and nothing was ever done about it. 2nd room was missing a tv and there was no running water for a day. The only good thing about this place was a Breakfast chef named Sa Sa he cooked omelettes and was always happy and super polite to everyone.

    Jun 05, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319