Resort Details
- D'OrientalA serene Japanese/Asian fusion restaurant complete with shoji screens and tatami rooms for privacy, and teppanyaki table where exquisitely-prepared specialties sizzle on the grill at your table.
- L'BuffetFeaturing an international buffet where nightly themes delight guests with fresh island fare in an elegant atmosphere.
- The GrillLight lunch and snacks offered.
- The ItalianOffering sunset views to further enhance the expertly-prepared Italian favorites in a formal, fine dining atmosphere.
- Various Lounges/Bars- The Snack Bar / Drinks
- The Lobby Bar / Cocktails
- The Disco / Drinks & dancing
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Ask about our Premium Wedding Packages: 'Memories and Grand Love'
Requirements for Weddings in Costa Rica
Birth Certificates of both (Bride and Groom): Original and copy
Passport: Original and copy
Certificate of civil state: Single state certificate of the home country. Final divorce decree if either party is divorced, death certificate if either part is widowed. Only originals.
Two witnesses: They cannot be relatives. (If the bride and groom do not bring their own witnesses, the hotel can provide them)
Additional information: Occupation, addresses, nationalities, ages, of both, bride and groom and witnesses.
The bride and groom must be at the property at least 4 days prior to the wedding date, in order to finalize the necessary paper work.
Ceremony must be scheduled with officials at least one month in advance.
† Fees may apply
- Bike rental †
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †
For additional costs: Dive enthusiasts schedule trips to sites including The Twins, Tortuga, Mango, and Punta Gorda.
New divers may dip in with Discover Scuba Diving and Certified diving courses are also available. Additional important information you may be interested in includes:
- Charter boats are available for larger groups.
- Instructors are PADI certified; Logbooks and materials are included in certification courses
- Daily dives are scheduled to convenient locations.
- Equipment and wet-suit rentals available.
- Night dives scheduled for 4 divers minimum.
- Non-Motorized Water SportsThe water sports office provides equipment to kayak and snorkel.
Tall canopy trees along the base of the bluff mean ample natural shade for lounging and monkey and exotic bird watching. - PoolThere are 2 pools onsite.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere is 1 lit tennis court onsite.
- Gambling †Coco Beach Casino at Coco Bay Hotel
- Golf †A golf course is located within 10 miles of the property.
- On-site EntertainmentNightly entertainment with live music at the lobby terrace.
The Fun Club at our all inclusive family resorts will keep everyone active. By day, select from water sports, horseback riding, snorkeling, volleyball, tennis, or diving clinic. By night, enjoy sports bars , discos, or live stage entertainment. It's all up to you!
- Arenal Volcano
- Palo Verde River
- Rincon de la vieja volcano, hot spring water, cano
- Water Fall
- Other Local AttractionsThe untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8362 reviews
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Mar 05, 2026My vacation
I really like this hotel very good hospitality and also like the attention especially from Enrique he was very helpful .Definitely going back
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Mar 05, 2026From cold to hot
Enjoyed the experience of Papagayo. Lots of up & down due to hills but shuttle service was great when needed. Enjoyed going from -30 to +30 temperatures but did take getting use to. Great tours offered to experience the country.
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Mar 03, 2026Short stay after tour of Costa Rica
The hotel is not 5 star,may of been 20 years ago. The reception staff are indifferent on arrival and we had more of a greeting from Larry on tours then the staff. The location and appearance on arrival are good. The buffet was also varied enough for us. The waiting staff work hard but always seem short staffed. You have to wait about 35mins for a table in the evening. This is ok if you know to give your room number ahead of time. The bar area is nice and cool but needs to have swing doors. The bedrooms are tired and this let's down the rest of the resort. They are kept clean by the over worked maids. The patio furniture is so old and creaky. We used the spa and had great massages. Be prepared for it being mostly loud in the small pool with Americans drinking all day in it. The large pool is better but only a few umbrellas. The beach area is quieter and seems to be the Canadian area. Lots of birds to see and monkeys. Overall we enjoyed the short break but needs to update the rooms if it wants to be 5 star.
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Mar 02, 2026
Not for people that want to enjoy some entertainment great for R&R super boring property
This was a birthday trip for my wife and immediately it turned into a battle with the manager at the front desk because we Didn’t have the exact card we booked the trip with because that Card was compromised 2 weeks prior to our arrival so we couldn’t check in right away because they Wanted to charge us the total amount of the stay on another card and reimburse us the $900+ we already paid and that would take up to 15 business days to get back also we arrived around 5:40pm and asked if we could get a bite to eat cause we were starving after a 14 hour trip and we were told that dinner don’t start until 6:30pm but they failed to tell us that the snack shack was open until 6pm. We went with another couple and at first they put us in bldg 2 and the other couple in bldg 15 which is on the other side of the property. We paid $35 more dollars per day for the premium lounge so we could drink decent liquor but they only had premium bottles at the premier lounge and at no other bar which made no sense. The entertainment was elevator music in the lobby in the form of a violinist playing for hours the disco was dead every night pools shut down at 6pm and we had almost a 30min wait for meals in the Buffett (unheard of) the property is beautiful but that’s where it ends I paid up for a romantic package as it was my wife’s birthday and all we got was chocolate covered strawberries and a bottle of champagne we were supposed to get turn down service but we never got it they would send house keeping over at weird hours of the night to re-clean the room not sure they understood what a turn down service was. We had more fun on excursions outside the resort Brian from fox tours was amazing la Leona waterfall was great but this resort was a total bore stay somewhere else unless you’re looking for a super R&R resort! Hope this helps good luck
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Mar 01, 2026
Great time, no complaints
Spacious clean rooms with great balconies and amazing views. Lots to do. Very good food. Had delicious steak 3 times during the week. Staff were lovely. So nice. Beautiful grounds around the hotel and a beautiful clean beach. Saw lots of tropical birds, monkeys and whales.
- Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
- Advisory*Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department, these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed