Property Location: With a stay at Novotel Panama City in Panama City (El Cangrejo), you'll be within a 5-minute drive of Via Espana and Multiplaza Pacific Mall. This 4-star hotel is 2.3 mi (3.7 km) from Cinta Costera and 3.7 mi (6 km) from Avenida Balboa.
Rooms: Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Amenities: Enjoy recreation amenities such as a 24-hour health club or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, wedding services, and a television in a common area.
Dining: Satisfy your appetite for lunch or dinner at 365, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Business, Other Amenities: Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Panama City? This hotel has facilities measuring 969 square feet (90 square meters), including a conference center. Free self parking is available onsite.
General Policies & Fine Print
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationTax ID - RUC: 13839591624747DV53This property accepts credit cards and cashSafety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Special Checkin Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Know before you go: Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Optional Fees: Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Customer Ratings & Reviews
TripAdvisor Traveler Rating1096 reviews
Fair accommodation in Panama City
This Novotel hotel in Panama city offers fair accommodation in a good location in the city. Even though the hotel does not offer very good quality food options, there are a few restaurants around and easy access to tourist attractions. We had two rooms in the same category however one of them was a lot bigger and better.
Great price and accommodations
Great price, clean, lots of options for breakfast. It’s located close to the metro but can take Uber too. Lots of restaurants nearby. Safe area to walk. Room was clean and beds were confortable. For breakfast they have an omelette section and they can make pancakes too. Definitely would recommend this hotel.
The room is very spacious , the beds are comfortable. It was very relaxing . Also the staff at the front desk were very helpful and always eager to assist with any questions or assistance we needed. Will definitely stay here again and i highly recommend this hotel
Comfortable rooms, beautiful city view
It was a lovely experience at Novotel, being the first time in Panamá City. The room was always cleaned with fresh towels daily. The 9th floor gave us an amazing view. Breakfast buffet was delicious and filling. Lobby staff were excellent! Would definitely recommend and would return again in the future.
Planet 21? - > plastic waste
We stayed here for 5 nights to be able to acclimatise to the weather in Panama. We got a room with windows to the floor, which gives a nice touch for the view over the city. The room is ok, spacious, but worn out. Specially the bathroom is in need of a make-over. The beds were mixed, one had a good mattress the other a soft one with a dent in it. Wifi worked very well. Very friendly staff. My main reason for 3 starts is that this hotel advertises itself as adhering to Planet 21, (link to Accor Planet 21 site removed ) meaning amongst others that they are reducing food waste. Well, have a look at the pictures here and you'll see that a small portion of jelly is in a plastic cup, the abricot jam is in plastic, the butter is in plastic, and the youghurt as well. The third picture shows you the waste after having had breakfast... I know I have a sweet tooth ;) So, not really planet 21...