Property Location: With a stay at Novotel Panama City in Panama City (El Cangrejo), you'll be within a 5-minute drive of Via Espana and Multiplaza Pacific Mall. This 4-star hotel is 2.3 mi (3.7 km) from Cinta Costera and 3.4 mi (5.4 km) from Albrook Shopping Mall.

Rooms: Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities: Enjoy recreation amenities such as a 24-hour health club or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, wedding services, and a television in a common area.

Dining: Satisfy your appetite for lunch or dinner at 365, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities: Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Panama City? This hotel has facilities measuring 969 square feet (90 square meters), including a conference center. Free self parking is available onsite.


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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedMinimum Spring Break check-in age is 18 years oldTax ID - RUC: 13839591624747DV53Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guardsBe prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Checkin Instructions: Front desk staff will greet guests on arrival.

Know before you go: Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Optional Fees: Fee for buffet breakfast: USD 15.00 for adults and USD 7.50 for children (approximately) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 1093 reviews
  • 5.0 star tripadvisor rating
    Comfortable rooms, beautiful city view

    It was a lovely experience at Novotel, being the first time in Panamá City. The room was always cleaned with fresh towels daily. The 9th floor gave us an amazing view. Breakfast buffet was delicious and filling. Lobby staff were excellent! Would definitely recommend and would return again in the future.

    Nov 16, 2022
  • 3.0 star tripadvisor rating
    Planet 21? - > plastic waste

    We stayed here for 5 nights to be able to acclimatise to the weather in Panama. We got a room with windows to the floor, which gives a nice touch for the view over the city. The room is ok, spacious, but worn out. Specially the bathroom is in need of a make-over. The beds were mixed, one had a good mattress the other a soft one with a dent in it. Wifi worked very well. Very friendly staff. My main reason for 3 starts is that this hotel advertises itself as adhering to Planet 21, (link to Accor Planet 21 site removed  ) meaning amongst others that they are reducing food waste. Well, have a look at the pictures here and you'll see that a small portion of jelly is in a plastic cup, the abricot jam is in plastic, the butter is in plastic, and the youghurt as well. The third picture shows you the waste after having had breakfast... I know I have a sweet tooth ;) So, not really planet 21...

    Sep 28, 2022
  • 5.0 star tripadvisor rating
    Excellent Location. Outstanding Staff.

    Novotel Panama City. excellent location, outstanding staff. Shoutout to all the staff who were very hospitable and accommodating during our stay. Isabelys- from check in. Maricelda- for her patience in giving us hot water and ice multiple times. Lilia- check out. Yari- our custodian during our stay who maintained our room clean. Thank you.

    Aug 22, 2022
  • 4.0 star tripadvisor rating
    Good location and decent hotel

    Free parking was great and check-in was easy with friendly staff. When I arrived at the room, it did smell like cigarette smoke. The room itself was pretty much a generic corporate hotel. The beds were comfortable and had everything you'd need, although the minibar is very expensive. The hotel is in a pretty good location with lots of bars and restaurants nearby. If I was returning to Panama and needed somewhere comfortable to stay, I'd return.

    Aug 04, 2022
  • 5.0 star tripadvisor rating

    This is my thirds stay at this hotel and it has always been pleasant and aa great experience. Gracias to Misael, Rebecca, Romelia, Maricela and her twin sister Maricelda, Adela and so many more of the staff!!! They are al very welcoming and very attentive. I recommend this stay when you visit Panama (a beautiful country also). The hotel is close to a metro station and so many great restaurants such a El Trapiche. I recommend this hotel without hesitation! Come one an all to PANAMA!!!

    Jul 06, 2022
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319