Customer Ratings & Reviews
TripAdvisor Traveler Rating14023 reviews
Excellent experience at the Hilton Midtown NY
Excellent choice for your New York trip. Safe hotel and surrounding areas. The hotel is clean and has a very nice atmosphere. The room service is great and the staff is always available. The rest of the staff is also very attentive. Kudos to Darryl and Nancy from the front desk. They were very helpful and professional. Warren at the restaurant breakfast buffet was also amazing serving our family. Thank You all! We had an amazing time!
Amazing stay at Hilton Midtown New York City!
On our first visit to New York we picked this particular hotel due to Hilton’s reputation. We were not disappointed. We paid extra for a skyline room and the views were breathtaking, we faced Central Park and truly loved our stay. Myself and my girlfriend were too young to drink in new York so the resort fees were redundant to us for use in the bar. However, the staff allowed us to combine both amounts and use at the Kitchen, which was very helpful. Staff were friendly and the concierge team were great in helping to flag down taxis. We would recommend this hotel to anyone and can’t wait to come back.
Resort fees, are not compulsory they are just an extra fee charged by some hotels.
Resort tax? I have since found out that guests can refuse to pay resort tax, which guests only find out about when checking out of the hotel Why does the hotel Not advise guests of this, as this extra cost may not always be considered when chosing a hotel to stay in
Not the cheapest, but you know what you're getting with a Hilton
Sadly when we arrived the bathroom was not clean. Hairs in the bath. I tried calling reception multiple times. However after a long haul flight, we just wanted showers. So I ended up cleaning it beforehand. Great views of all the sky scrapers. Quality of the bed and lined was good. Didn't like the bathroom amenities, but that's just personal preference. We were room only, but the hotel bar and cafe is expensive!!! We had 2 green teas and it was nearly $19!! Truly unbelievable. For location it was great. Be sure to get reception explain properly the resort fee. As that wasn't to us. So we didn't know we had $30 a day to spend.
NYE in NYC
Having just returned from this hotel, I would thoroughly recommend it. Rooms are pretty much what you'd expect from a city based Hilton, clean and functional but not necessarily luxurious. Location is what really makes this great - right on top of the subway and minutes walk from great tourist landmarks. Deposit taken of $75 per night, taken off hold when you leave. Resort fee per night payable but $35 per night is given back in food and beverage credit. We ate in the herb and kitchen breakfast buffet most mornings, it was very tasty and worked great with the credit, however if I was paying without the credit then it would be overpriced in my opinion. I would definitely stay here again in the future.